Steven Sia
Chief Operating Officer at AirTrip Wealth- Claim this Profile
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English -
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Mandarin -
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Cantonese -
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Malay -
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Foo Chow -
Topline Score
Bio
venkatesh surya
Steven is a great mentor with extraordinary management skills, a well-organised project coordinator and manager who provides the best service to the client (NEC and Transport for NSW) with no pressure to his team. It was my pleasure to work with a leader like Steven.
LinkedIn User
Steven is a kind of manager who will show what Excellent Management Skill should be like. I’ve worked under his leadership, I would say he has a unique ability to organize the working process in a way that lets his team demonstrate the full extent of their professional skills. A wonderful sense of humor in combination with deep empathy enabled him to lift my spirits in exceptionally stressful situations. I was impressed by Steven's verbal and written skills. Further, what catches my eyes about him is always motivates team and giving correct type of feedback to the team member and I feel which is very important to the one who wants to work on his/her improvement areas. His patience for my tricky questions is something I will always value. I strongly recommend Steven as a professional that you can learn a lot from.
venkatesh surya
Steven is a great mentor with extraordinary management skills, a well-organised project coordinator and manager who provides the best service to the client (NEC and Transport for NSW) with no pressure to his team. It was my pleasure to work with a leader like Steven.
LinkedIn User
Steven is a kind of manager who will show what Excellent Management Skill should be like. I’ve worked under his leadership, I would say he has a unique ability to organize the working process in a way that lets his team demonstrate the full extent of their professional skills. A wonderful sense of humor in combination with deep empathy enabled him to lift my spirits in exceptionally stressful situations. I was impressed by Steven's verbal and written skills. Further, what catches my eyes about him is always motivates team and giving correct type of feedback to the team member and I feel which is very important to the one who wants to work on his/her improvement areas. His patience for my tricky questions is something I will always value. I strongly recommend Steven as a professional that you can learn a lot from.
venkatesh surya
Steven is a great mentor with extraordinary management skills, a well-organised project coordinator and manager who provides the best service to the client (NEC and Transport for NSW) with no pressure to his team. It was my pleasure to work with a leader like Steven.
LinkedIn User
Steven is a kind of manager who will show what Excellent Management Skill should be like. I’ve worked under his leadership, I would say he has a unique ability to organize the working process in a way that lets his team demonstrate the full extent of their professional skills. A wonderful sense of humor in combination with deep empathy enabled him to lift my spirits in exceptionally stressful situations. I was impressed by Steven's verbal and written skills. Further, what catches my eyes about him is always motivates team and giving correct type of feedback to the team member and I feel which is very important to the one who wants to work on his/her improvement areas. His patience for my tricky questions is something I will always value. I strongly recommend Steven as a professional that you can learn a lot from.
venkatesh surya
Steven is a great mentor with extraordinary management skills, a well-organised project coordinator and manager who provides the best service to the client (NEC and Transport for NSW) with no pressure to his team. It was my pleasure to work with a leader like Steven.
LinkedIn User
Steven is a kind of manager who will show what Excellent Management Skill should be like. I’ve worked under his leadership, I would say he has a unique ability to organize the working process in a way that lets his team demonstrate the full extent of their professional skills. A wonderful sense of humor in combination with deep empathy enabled him to lift my spirits in exceptionally stressful situations. I was impressed by Steven's verbal and written skills. Further, what catches my eyes about him is always motivates team and giving correct type of feedback to the team member and I feel which is very important to the one who wants to work on his/her improvement areas. His patience for my tricky questions is something I will always value. I strongly recommend Steven as a professional that you can learn a lot from.
Experience
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Chief Operating Officer
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Apr 2023 - Present
- Oversee short-term and long-term rental operations, developing and implementing efficient rental business processes and procedures.- Work closely with the CEO and other executives to develop and implement long-term strategic plans for the company, identifying opportunities for growth and expansion.- Responsible for managing and optimising the company's operations, monitor the performance of the company and its employees, and implement strategies to improve performance and productivity.- In charge of budgeting, forecasting, and financial planning for the company, including developing and managing budgets, forecasting revenue and expenses, and ensuring that the company is meeting its financial goals.- Identify potential risks to the company, implement measures to mitigate those risks, develop contingency plans, and ensure that the company is compliant with all relevant regulations. - Oversee the company's human resources functions, including hiring and onboarding new employees, developing and implementing HR policies and procedures, and managing employee benefits and compensation. Show less
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Head of Business Development
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May 2021 - Present
- Assist property owners in NSW, VIC & QLD maximising their property rental yield.- Assist real estate sales agents in achieving higher rental yield for their investment clients.- Evaluate and apply rental strategies that best suits the properties under management.- Flexibility of holiday rental (eg. Airbnb, Booking.com, Expedia) to co-living and standard rental.- Ability to co-work with other agencies and professionals via referral.
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Achieve Pro
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Australia
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Construction
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1 - 100 Employee
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Co-Living Accommodation Owner / Manager
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Dec 2018 - Present
- Source quality properties from homeowners and offer affordable rooms to professionals. - Develop, renovate and improve housing solutions to the local communities. - Provide affordable accommodation to professionals like teachers, nurses, police, accountants, IT personnels and tradies. - Help young professionals save for a home deposit. - Assist homeowners to maximise their property rental return while having quality households taking great care of the properties. - Source quality properties from homeowners and offer affordable rooms to professionals. - Develop, renovate and improve housing solutions to the local communities. - Provide affordable accommodation to professionals like teachers, nurses, police, accountants, IT personnels and tradies. - Help young professionals save for a home deposit. - Assist homeowners to maximise their property rental return while having quality households taking great care of the properties.
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Project Coordinator / Manager
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Jan 2017 - Jan 2021
- Project management and task coordination of 35 technical engineers. - Laptop, desktop, SCCM, mobile, MDAM and apps migration over NSW TfNSW offices. - Win XP to Win 7 to Win 10 migration, Office 365. - Time and resource management under tight project timeline and deployment to TfNSW and train stations all over NSW state. - Project resource planning, daily reporting, stakeholders management, committee meeting. - Project management and task coordination of 35 technical engineers. - Laptop, desktop, SCCM, mobile, MDAM and apps migration over NSW TfNSW offices. - Win XP to Win 7 to Win 10 migration, Office 365. - Time and resource management under tight project timeline and deployment to TfNSW and train stations all over NSW state. - Project resource planning, daily reporting, stakeholders management, committee meeting.
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Global Channel Resources
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Singapore
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IT Services and IT Consulting
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1 - 100 Employee
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General Manager
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Nov 2015 - Jun 2017
- Product development, management, customisation and local approval. - SaaS and IoT solution deployment, proof-of-concept testing, proof-of-business verification, retention analysis, business case validation and feature enhancement. - Solution readiness management. - Bridging product, business, technology and engineering based on user experience. - Channel partners, customer engagement and development. - Customer demand identification and needs justification. - Solution vendor engagement. GCR operates a B2B online marketplace for practical solutions that utilise smart SaaS and connected IoT solutions. We enable our channel partners to source, build, assemble, promote and deploy practical solutions worldwide (from Independent Solution Vendors ISVs around the world). And we have local infrastructure around the world to support these solutions. We also have inhouse developed BOSS system to auto-provision the services around the world, to manage the recurring billing for our partners, and to help to develop and grow the IoT eco-system. Some of our current simple solutions are like smart security analytics solutions, retail push advertising, smart care, smart home and business solutions. See more at http://www.gcrcloud.com/scenarios Show less
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D-Link Australia
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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Business Operations Manager
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May 2013 - Sep 2015
- Business performance review, monitoring and reporting (weekly, monthly, quarterly, annually).- Channel Growth & Pricing strategy.- Pricing, Sales and Forecast SaaS system development, management & maintenance.- Stock management, sales forecast and coordination.- Product management.- Warehouse, logistics and supplier management and pricing negotiation.- Plus responsibilities from previous role.
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Operations & Logistics Manager
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Jul 2012 - May 2013
- Operating cost review, monitoring and reduction.- Operation process streamlining, efficiency improvement & optimisation.- People manager.- Product demand forecast.- Logistics, freight and supplier management and pricing negotiation.- Post-sales service and spared part management.- Service quality review, monitoring and enhancement.- Product recycling initiatives and corporate green responsibility.
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SingTel Optus
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Australia
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Telecommunications
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1 - 100 Employee
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Product Manager - Access and Data
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Aug 2007 - Jun 2012
- Product end-to-end life cycle management with P&L ownership.- Delivered service qualification cloud portal.- Service delivery performance review, monitoring and enhancement.- Customer experience enhancement internally & externally.- Competent in driving projects in a collaborative environment.- PMBOK, Agile and Lean Six Sigma methodology.- Working with multiple cross-functional groups and in a virtual team environment.- Bridging product, business, technology and engineering based on user experience.- Proficient in financial modeling, business case analysis, budget preparation, forecast and sales reports.- Developed Business ULL access products, IP DSLAM, EoC, EFM, SHDSL, eSHDSL.- Integrated additional Resale Broadband speeds into Business Broadband (XYZed) and IPVPN portfolio together with Optus Business and Consumer broadband offerings.- Managed and involved in 9 projects in final 2 years.- Delivered new pricing tool for various access products and services.- Managed Evolve IP VPN products on Optus Wholesale National MPLS network. Show less
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Product Manager - Access & Data IP
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Aug 2007 - Jun 2012
- Managed & Enhanced Optus Wholesale Evolve IP VPN with 3G, satellite, fibre and xDSL accesses.- Managed & Enhanced Optus Wholesale XYZed Layer 2 Access Product Suite, including eSHDSL / Ethernet over Copper Multiple Pair Bonding Services.- Developed Gigabit Ethernet Backhaul Connection for Retail Carriers.- Developed InterCarrier InterConnect for IP VPN networks, esp for Global Carriers.- Service delivery performance review, monitoring and enhancement.- Customer experience enhancement internally & externally.- Competent in driving projects in a collaborative environment. Show less
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Product/Techology Manager
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Aug 1999 - Jul 2007
- Senior Technical Consultant Manager - D-Link Certified Network Engineer Instructor - LAN Switching - D-Link Certified Network Engineer Instructor - Wireless Networking - D-Link Certified Network Engineer Instructor - Network Security - Product Manager - Senior Technical Manager - Won SingTel Optus and Telecom NZ project tenders - Product development, pre-sales consultancy and post-sales support management - Worked with service providers, telco, corporates, government bodies, education sector, banks, universities and training institutes Show less
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D-Link
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Bosnia and Herzegovina
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International Trade and Development
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Technical Support Engineer / Trainer
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Jun 1997 - Jul 1999
- Designed and supported data communications network - Pre-sales and post-sales support - Specialised in LAN, WAN, Routing, SME, Corp Networks design - Training resellers, corporate customers, service providers and end users - Designed and supported data communications network - Pre-sales and post-sales support - Specialised in LAN, WAN, Routing, SME, Corp Networks design - Training resellers, corporate customers, service providers and end users
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Education
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2010 - 2010
Macquarie Business School
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General -
1991 - 1996
The University of Western Australia
Double Degree - B.Eng (1st Class Hons) & B.Com, Engineering, General Management and Strategic Management -
Catholic High School
Elite Class -
The University of Western Australia
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