Experience

The Apex Consulting Group

• Indonesia
• Business Consulting and Services
• 1 - 100 Employee

• Owner

  • Aug 2008 - Present

  Creator of the NRCPES-accredited Fraud Detection and Remediation eLearning training program which is utilized by DMVs, Law Enforcement, federal agencies, and corporations worldwide. Innovative problem-solver combining the creative ability to unearth underlying synergies and efficiencies with practical, large-scale business expertise. Strong strategic and analytical thinker with exceptional management, technical, communication and client satisfaction skills. Clients benefit from my 20+ years of experience as a key figure in the North American Motor Vehicle Community. Insight on national, regional and local issues is drawn from solid executive, programmatic and front-line experience. Expertise includes: Planning & Implementation Administration & Operations Analysis Program & Policy Development Facilitation & Executive Coaching Fraud Prevention Strategies Fraudulent Document Analysis Training Curriculum Development Learning Management System Administration



AAMVA (American Association of Motor Vehicle Administrators)

• IT Services and IT Consulting
• 100 - 200 Employee

• Vice President, Region III

  • Jan 2006 - Aug 2008

  Managed member services and finances to serve Board of Directors, DMVs of 13 jurisdictions as well as industry and associate member communities. • Actively contributed to the association’s strategic direction and achievement of objectives. • Provided analysis, research and support to jurisdiction initiatives in public policy development, customer service and operational improvements, legislative strategies and IT integrations. • Managed budget and operating finances for all of Region III, Inc’s activities. • Created alternate methods to deliver association services and information sharing channels. • Fostered member collaboration to develop solutions to critical regional problems. • Established role as member advocate and central point of contact for all association issues. • Assumed active positions in numerous task forces and committees including Real ID, AAMVA University and the Motorcycle Technical Working Group.



Massachusetts Registry of Motor Vehicles

• Deputy Registrar

  • Aug 1995 - Nov 2005

  Chief advisor to the Registrar on the operational oversight of $71M agency and its 1,000 employees. • Accountable for the implementation of major technical projects, service delivery initiatives, quality assurance programs. Administered the Commonwealth’s largest source of personal data. • Lead the agency through successful strategic planning initiatives, operational and fiscal enhancement programs, organizational restructuring and numerous multi-agency ventures. • Acted as liaison for vendors to coordinate major procurements, enabling the agency to maximize its use of emerging technologies in creative initiatives. • Functioned as contact for law enforcement, AAMVA, IRP as well as federal, state and local agencies/authorities. • Began RMV career with acclaimed performance as contract officer, program manager and media spokesperson for the $215 million Massachusetts Enhanced Motor Vehicle Inspection Program, then the largest non-construction project in state’s history.