Technical Support Engineer

• ‏سبتمبر 2021 - - الحالي

Senior Enterprise Operations Center Specialist

• ‏نوفمبر 2020 - ‏أغسطس 2021

Enterprise Operations Center Senior Specialist

• ‏أغسطس 2016 - ‏أغسطس 2021

Electronic Sales Associate

• ‏أغسطس 2015 - ‏أغسطس 2016

Collaborating with a team to problem solve and diagnosing customer’s immediate needs in regards to computer repair, virus and spyware removal, and technical security. Activates new mobile phone plans and advises customers on which devices best suit their personal and professional needs. Assists both in store and over the phone to educate on current technological hardware available in store and online. Collaborating with a team to problem solve and diagnosing customer’s immediate needs in regards to computer repair, virus and spyware removal, and technical security. Activates new mobile phone plans and advises customers on which devices best suit their personal and professional needs. Assists both in store and over the phone to educate on current technological hardware available in store and online.

Arcade Technician

• ‏يناير 2015 - ‏نوفمبر 2015

Diagnosed and repaired vintage and modern pinball and arcade cabinets. Restored worn mechanical flippers, soldered and repaired components on PCB boards, and serviced ROM chips on machines. Undertook repairing Street Fighter II: Champion Edition cabinet purchased in inoperable condition: overhauled, remounted, and rewired to working order. Diagnosed and repaired vintage and modern pinball and arcade cabinets. Restored worn mechanical flippers, soldered and repaired components on PCB boards, and serviced ROM chips on machines. Undertook repairing Street Fighter II: Champion Edition cabinet purchased in inoperable condition: overhauled, remounted, and rewired to working order.

Cook and Sanitation Manager

• ‏يوليو 2014 - ‏يناير 2015

Advocated with fellow managers and team members using time management skills to keep business operating efficiently on a day to day basis. Initiated security and antivirus software. Utilized Apple iPads and Square credit card processing software to complete transactions. Advocated with fellow managers and team members using time management skills to keep business operating efficiently on a day to day basis. Initiated security and antivirus software. Utilized Apple iPads and Square credit card processing software to complete transactions.

Garden Associate

• ‏مايو 2011 - ‏أغسطس 2011

Store Clerk

• ‏يناير 2011 - ‏أغسطس 2011