Steven Nguyen
Area Manager at Imperial Parking- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Operations and Patient Safety for Healthcare IT Staff
CourseraMar, 2022- Oct, 2024 -
Customer Service Fundamentals
CourseraMar, 2022- Oct, 2024 -
Healthcare Data Security, Privacy, and Compliance Certificate
CourseraMar, 2022- Oct, 2024 -
IBM New Collar: Customer Engagement Specialist
CourseraMar, 2022- Oct, 2024 -
IT Security: Defense against the digital dark arts
CourseraFeb, 2022- Oct, 2024 -
Health Information Technology Fundamentals
CourseraFeb, 2022- Oct, 2024 -
System Administration and IT Infrastructure Services
CourseraFeb, 2022- Oct, 2024 -
The Critical Role of IT Support Staff in Healthcare
CourseraFeb, 2022- Oct, 2024 -
Operating Systems and You: Becoming a Power User
CourseraJan, 2022- Oct, 2024 -
Technical Support Fundamentals
CourseraJan, 2022- Oct, 2024 -
The Bits and Bytes of Computer Networking
CourseraJan, 2022- Oct, 2024
Experience
-
Imperial Parking
-
United States
-
Facilities Services
-
1 - 100 Employee
-
Area Manager
-
Jun 2017 - Present
Improve operation efficiencies of valet team of 50+ personnel by employing appropriate means and resources foroptimal staffing levels Assist with difficult customer, implement emergency procedures, monitor video surveillance, and collaborate withsecurity team Hired, trained and provided assistance to other employees on a regular basis to improve performance standards atmet or exceeded Managed claim prevention operating budget of approximately 36k annually Developed and implemented strategies that resulted in increased apprehensions and improved operational audit Completed month end invoicing to vendors and suppliers Developed operations to minimize workers compensation Preparing financial reports by monitoring expenses and maintaining budget within the organizational goals
-
-
-
-
Senior Manager
-
Jun 2005 - Jun 2017
Conduct presentations on occupational safety procedures to avoid hazardous situations Evaluate perspective promotional employees for integrity and adaptability in future positions Awards of Excellence with 5 Stars of Service numerous of times Support Human Resource and Labor Relation employee and union misconduct investigation to include harassment,ethics, and workplace violence incidents Initiated, investigated, and closed hotel loss prevention cases Recognized for being distinguished service provider to VIP Customers and Clients Planned and coordinated special events with supervisors, directors, and higher management as required
-
-
-
-
Facilities Manager
-
Oct 2001 - Jun 2005
Executed field services work with little to no supervision including assisting customers with flat tires and deadbatteries Responded to facility upsets and emergencies in a safe and effective manner Minimized safety hazards by practicing good housekeeping and reporting potential near-misses Communicated operational issues and changes to supervisors and directors on regular basis Provide solutions to reduce operational expense while increasing profitability Provided individual and group training sessions for employees in support of company goals and objectives
-
-