Steven Nguyen

Area Manager at Imperial Parking
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Contact Information
us****@****om
(386) 825-5501
Location
Vacaville, California, United States, US

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Credentials

  • Operations and Patient Safety for Healthcare IT Staff
    Coursera
    Mar, 2022
    - Oct, 2024
  • Customer Service Fundamentals
    Coursera
    Mar, 2022
    - Oct, 2024
  • Healthcare Data Security, Privacy, and Compliance Certificate
    Coursera
    Mar, 2022
    - Oct, 2024
  • IBM New Collar: Customer Engagement Specialist
    Coursera
    Mar, 2022
    - Oct, 2024
  • IT Security: Defense against the digital dark arts
    Coursera
    Feb, 2022
    - Oct, 2024
  • Health Information Technology Fundamentals
    Coursera
    Feb, 2022
    - Oct, 2024
  • System Administration and IT Infrastructure Services
    Coursera
    Feb, 2022
    - Oct, 2024
  • The Critical Role of IT Support Staff in Healthcare
    Coursera
    Feb, 2022
    - Oct, 2024
  • Operating Systems and You: Becoming a Power User
    Coursera
    Jan, 2022
    - Oct, 2024
  • Technical Support Fundamentals
    Coursera
    Jan, 2022
    - Oct, 2024
  • The Bits and Bytes of Computer Networking
    Coursera
    Jan, 2022
    - Oct, 2024

Experience

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Area Manager
      • Jun 2017 - Present

       Improve operation efficiencies of valet team of 50+ personnel by employing appropriate means and resources foroptimal staffing levels Assist with difficult customer, implement emergency procedures, monitor video surveillance, and collaborate withsecurity team Hired, trained and provided assistance to other employees on a regular basis to improve performance standards atmet or exceeded Managed claim prevention operating budget of approximately 36k annually Developed and implemented strategies that resulted in increased apprehensions and improved operational audit Completed month end invoicing to vendors and suppliers Developed operations to minimize workers compensation Preparing financial reports by monitoring expenses and maintaining budget within the organizational goals

    • Senior Manager
      • Jun 2005 - Jun 2017

       Conduct presentations on occupational safety procedures to avoid hazardous situations Evaluate perspective promotional employees for integrity and adaptability in future positions Awards of Excellence with 5 Stars of Service numerous of times Support Human Resource and Labor Relation employee and union misconduct investigation to include harassment,ethics, and workplace violence incidents Initiated, investigated, and closed hotel loss prevention cases Recognized for being distinguished service provider to VIP Customers and Clients Planned and coordinated special events with supervisors, directors, and higher management as required

    • Facilities Manager
      • Oct 2001 - Jun 2005

       Executed field services work with little to no supervision including assisting customers with flat tires and deadbatteries Responded to facility upsets and emergencies in a safe and effective manner Minimized safety hazards by practicing good housekeeping and reporting potential near-misses Communicated operational issues and changes to supervisors and directors on regular basis Provide solutions to reduce operational expense while increasing profitability Provided individual and group training sessions for employees in support of company goals and objectives

Community

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