Experience

HXP Labour Solutions

• South Africa
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Operations Manager

  • May 2019 - Present

  Retail Retail



Sendr

• Mexico
• IT Services and IT Consulting

• Operational Supervisor

  • Feb 2018 - Sep 2022

  • Maintaining electronic databases of sales, registration, inspections and maintenance of fleet management.• Ensuring fleet availability to meet all requests by scheduling, forecasting and surveying current user trends.• Overseeing routine and ad hoc maintenance, obtain tags for new vehicles and renew old ones to ensure schedule fleet management• Provide direct reports and entire team (29 drivers) with clear direction and feedback on performance• Drive morale and motivation through incentives and recognitions programs• Manage daily customer complaints and ensure timeously resolution• Effective planning and allocation of resources in order to maintain quality levels across the team• Manage budget and communication cost of the teams• Ensure that consistence approach is taken will all disciplinary issues including misconduct ,incapacity and non- performance issues in line with policies and procedures• Ensure that staffing requirement are forecast accurately and recruitment takes ahead to allow recruitment lead time Show less

• Operational Supervisor

  • Feb 2018 - Sep 2022



DSV - Global Transport and Logistics

• Denmark
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Inventory Control Supervisor

  • Mar 2017 - Oct 2017

  Developed ,implemented and monitored all key functions related to inventory transactions to assure they are accurate and timely Ensured that Identical SKU’s ( Part Numbers ) are consolidated and binned into one location to save space and maximise picking productivity Coordinated Cycle Count progress and results to identify necessary recounts and process to be monitored and provide regular reports on the results Performed thorough research and document inventory discrepancies using all available resources Monitored warehouse and store transfer for accuracy and cost effectiveness as directed by Distribution Management Expedited daily flow of all special order SKU’s to include receiving and labelling and timely shipping Followed up Inventory targets on non moving and excess stock Troubleshoot all special order problems from time of receipt and ensured that the unit measure in is the unit of measure out Show less



DHL Supply Chain

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Operations Supervisor

  • May 2008 - Mar 2016

  Managed and Supervised daily activities of Warehouse Associates in the fulfilment of customer orders and general warehouse operations Reduced headcount from 26 direct employees to 18 while maintaining warehouse productivity by improving efficiency, properly defining work responsibilities and improving department structure Organised work load, allocated tasks, tasked team on a daily basis, responsible for team/individual performance and attendance Maintained receiving, warehousing and distribution operation by developing and executing integrated ,realistic and detailed project plans to allow successful project delivery Achieved high level of customer satisfaction through excellence in receiving, identifying ,dispatching assuring quality of goods Promoted professionalism & ensured high quality is continually maintained Coordinated logistics of all facilities including importing, exporting and process standardization. Reported weekly KPIs to Logistic manager including FIFO and Cycle count accuracy Implemented and ensured compliance with all relevant Health and Safety procedures Used SAP for multiple functions to included inventory transactions, shipping ,reports and daily queries/escalations Show less