Experience

MENKIND RETAIL LIMITED

• United Kingdom
• Retail
• 1 - 100 Employee

• Retail Satellite Manager (Area Manager)

  • Jun 2021 - Present

  Working for a leading UK gifting retailer overseeing stores across the South Coast of England. Responsible for completing regular store visits to ensure exceptional store standards, monitor stock control, oversee staff performance, while also operating as a store Manager for the Company’s flagship store. Key Responsibilities • Lead and inspire the area store Management team, supporting in the delivering of their roles providing improvement plans to deliver profitable stores. • Provide exceptional remote leadership across all sites, prioritising store visits by risk, and providing direction, support, and coaching to the area team • Oversee the area training plan, ensuring all staff are trained appropriately to drive store performance, prepare for new store openings, promote area, and store succession plans • Oversee store risk including creating a safe and legal environment as per regulatory requirements and coaching the store management teams to ensure safe and legal stores across the area.



Gift Universe Group Ltd

• United Kingdom
• Retail
• 100 - 200 Employee

• Store Manager

  • Feb 2019 - Jun 2021

• Assistant Manager

  • Oct 2018 - Feb 2019



PLACES FOR PEOPLE LEISURE LIMITED

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Sales Manager

  • Jul 2017 - Oct 2018

  Recognised for contributions to record-setting sales figures, territory expansion and new account development. Proven ability to lead sales teams to achieve revenue gains. Offer an in-depth understanding of the sales cycle process and remain focused on customer satisfaction throughout all stages. Recognised for contributions to record-setting sales figures, territory expansion and new account development. Proven ability to lead sales teams to achieve revenue gains. Offer an in-depth understanding of the sales cycle process and remain focused on customer satisfaction throughout all stages.



Annies kitchen & tea rooms

• Romsey, England, United Kingdom

• General Manager

  • May 2015 - Jul 2017

  Handled the day-to-day running of the restaurant and coffee shop. Manage the company’s personnel, physical and financial resources to improve the company’s bottom line. I was also responsible for overseeing customer interactions and resolving any issues. In addition, to interacting with the teams across the organisation and liaise with external contractors and vendors. Handled the day-to-day running of the restaurant and coffee shop. Manage the company’s personnel, physical and financial resources to improve the company’s bottom line. I was also responsible for overseeing customer interactions and resolving any issues. In addition, to interacting with the teams across the organisation and liaise with external contractors and vendors.



Adobe Workfront

• United States
• Software Development
• 200 - 300 Employee

• Sales Development Specialist

  • Jan 2011 - May 2015

  Responsibilities include sales development, lead generation, inside sales and sales operations. As a Sales Development Representative, I played a key role in marketing and sales efforts through the development of qualified leads by contacting Identify and Connect with prospects, build value, address risks, and qualify sales opportunities. Identify and make up to 250 dials per week to key prospects. Responsibilities include sales development, lead generation, inside sales and sales operations. As a Sales Development Representative, I played a key role in marketing and sales efforts through the development of qualified leads by contacting Identify and Connect with prospects, build value, address risks, and qualify sales opportunities. Identify and make up to 250 dials per week to key prospects.



HM Forces

• Armed Forces
• 700 & Above Employee

• Rifleman

  • Jan 2011 - Jan 2014

  Learnt many invaluable life skills that are essential in forming strong bonds with team members and respecting persons in authority. Also learnt the required skills to not only work but lead teams during highly charged, challenging and often stressful situations always remaining calm and focus on the result. Learnt many invaluable life skills that are essential in forming strong bonds with team members and respecting persons in authority. Also learnt the required skills to not only work but lead teams during highly charged, challenging and often stressful situations always remaining calm and focus on the result.



Hampshire Court Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Deputy Manager

  • Apr 2008 - Jan 2011

  Leading from the front, my position was to ensure the successful daily running of the hotel and restaurant, motivating and developing High performing, being competent while motivating teams to deliver exceptional guest experiences making us the most loved hotel brand. Leading from the front, my position was to ensure the successful daily running of the hotel and restaurant, motivating and developing High performing, being competent while motivating teams to deliver exceptional guest experiences making us the most loved hotel brand.



Boots UK

• United Kingdom
• Retail
• 700 & Above Employee

• Team Manager

  • Sep 2003 - Apr 2008

  Driving operational, visual and customer service standards in store. Monitoring and reviewing store performance on a regular daily, weekly and monthly basis. Implementing store compliance and health and safety procedures. Maximising sales through effective merchandising and marketing. Driving operational, visual and customer service standards in store. Monitoring and reviewing store performance on a regular daily, weekly and monthly basis. Implementing store compliance and health and safety procedures. Maximising sales through effective merchandising and marketing.