Steven McCorry

Client Relations Manager - Vehicle Exchange at Don Mealey Chevrolet Inc
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Location
US

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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Client Relations Manager - Vehicle Exchange
      • Jun 2019 - Present

      Schedules vehicle and product delivery and oversees client receipt for customer satisfaction improvement. Negotiates contract specifics to attain business objectives. Tracks consumer needs to better align product availability with client requirements through CRM software Collaborates with separate business segment managers and service teams to ready product delivery Engages 70 clients weekly; enabled over 180 sales YTD and generated $8.2M in revenue Schedules vehicle and product delivery and oversees client receipt for customer satisfaction improvement. Negotiates contract specifics to attain business objectives. Tracks consumer needs to better align product availability with client requirements through CRM software Collaborates with separate business segment managers and service teams to ready product delivery Engages 70 clients weekly; enabled over 180 sales YTD and generated $8.2M in revenue

    • Germany
    • Architecture and Planning
    • 1 - 100 Employee
    • Senior Production Supervisor
      • Jun 2018 - Dec 2018

      Supervised, Lead and motivated employees to maximize daily productivity goals Promoted safe work environment protocols, maintained zero loss time injuries Updated 5S Initiatives to keep shop floor clean, safe, and efficient Participated / Advised in Epicore ERP System training for shop floor personnel Worked on KPI, NC, and late jobs progression / reduction to improve customer satisfaction. Supported / managed production requirements for four separate work areas daily Systematically tracked production rates and SOP adherence for team members Revamped floor plan & integrated Ladder Rack area into main production area to maximize work flow. Show less

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Operations Supervisor
      • Jan 2017 - May 2018

      Directed shift operations for plastics and medical device manufacturing. Ensured continuous serviceability of robotic machinery, plastic injection machines, and digital data systems. . Projected expertise to improve production manufacturing and lead change management. Oversaw bi-annual inventory checks. . Supervised 25 direct reports, . Led manufacturing/production of 100 different products delivering thousands of deliverables per shift. r Partnered with engineers to construct cost and efficiency analysis; replaced outdated machinery with modernized equipment/robotic machinery upgrades to optimize productivity. Show less

    • United States
    • Construction
    • 1 - 100 Employee
    • lnfrastructure Support Manager
      • Jun 2016 - Jan 2017

      . Managed key customer accounts and oversaw work quality of on-site construction of home improvements and home additions. . Engaged clients to conduct follow-up and ensure customer satisfaction. Inspected work quality of 2-4 installations monthly; ensured compliance with governing regulations and local codes for over $200K in project costs. . Managed key customer accounts and oversaw work quality of on-site construction of home improvements and home additions. . Engaged clients to conduct follow-up and ensure customer satisfaction. Inspected work quality of 2-4 installations monthly; ensured compliance with governing regulations and local codes for over $200K in project costs.

    • United States
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Operations Leader
      • Aug 2014 - May 2016

      Headed 40-person product assembly team. Oversaw metal stamping operations, powder coating welding, and metal fabrication. . Process owner for CNC and Davenport Machining. . lncreased productivity by optimizing floor plan and realigning fabrication machines; improved production efficiency with addition of 2 new devices. Headed 40-person product assembly team. Oversaw metal stamping operations, powder coating welding, and metal fabrication. . Process owner for CNC and Davenport Machining. . lncreased productivity by optimizing floor plan and realigning fabrication machines; improved production efficiency with addition of 2 new devices.

    • United States
    • Aviation and Aerospace Component Manufacturing
    • 700 & Above Employee
    • Operations Leader
      • Nov 2011 - Aug 2014

      o Managed the facility and 45 to 65 direct reports while overseeing and developing a diverse third shift production and support workforce. r Reduced operating costs, inventories and lead times through continuous improvements. Optimized product flow by utilizing r pullsystems and levelworkloads. o Developed cross training initiatives to strengthen core competencies to befter improve team function and ability to meet company manufacturing and production goals. . Ensured standardized work and lean process flows are implemented and followed. o Analyzed and resolved equipment and process issues to achieve plant goals. Maintained, updated, and improved visual lean tools for value streams daily, weekly, and monthly meetings to ensure production and build plans meet budget allowances and customer satisfaction requirements, Show less

Education

  • Roberts Wesleyan College
    Bachelor of Science (B.S.), Organizational Management
    2008 - 2009
  • Medaille College
    Associates of Science, Business Administration and Marketing
    2007 - 2008

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