Steven MacGregor
Service Operations Manager at Newtrax- Claim this Profile
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Bio
Experience
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Newtrax
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Canada
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Mining
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100 - 200 Employee
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Service Operations Manager
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Nov 2021 - Present
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Sandvik
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Sweden
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Mining
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700 & Above Employee
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Key Account Manager
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Jul 2008 - Nov 2021
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Operations Manager
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Feb 2012 - Aug 2018
Management of service operations for Underground Mining equipment supply and repair company. Actively involved in management of staff to achieve customer outcomes of improved equipment availability. Management of team performance. Management of Work in Progress. Strict control of Profit and Loss, capital approval processing, warranty management and cost control. Management of major projects including new premises design and implementation. Control of full equipment rebuilds including allocation of resources across rebuild Show less
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Service Technician
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Jul 2008 - Feb 2012
High level diagnosis and repair of underground mining equipment Customer support and control of customer communication Repair and diagnosis of automation equipment repair and diagnosis of underground drills trucks and loaders
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PYBAR Mining Services
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Australia
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Mining
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200 - 300 Employee
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Automotive Electrician
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Feb 2006 - Jul 2008
Diagnosis and repaid of underground heavy machinery, including Sandvik, CAT, Normet, Volvo Diagnosis and repaid of underground heavy machinery, including Sandvik, CAT, Normet, Volvo
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Centrelink
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Government Administration
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700 & Above Employee
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Program Manager
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Jul 1997 - Apr 2003
People Management to achieve required outcomes for various commonwealth departments contract negotiations Performance management. Client relations People Management to achieve required outcomes for various commonwealth departments contract negotiations Performance management. Client relations
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Education
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Charles Sturt University
Bachelor's degree, Finance and Financial Management Services -
Charles Sturt University
Graduate Certificate in Commerce, Business Administration and Management, General -
TAFE
Diploma Front Line Management, Business Administration and Management, General -
TAFE NSW
Trade Cert 3, Automobile/Automotive Mechanics Technology/Technician -
TAFE
Certificate in Automotive Electrical (Trade), Automobile/Automotive Mechanics Technology/Technician