Experience

Blockchain Valley Virtual

• Panama
• IT Services and IT Consulting
• 1 - 100 Employee

• • Jan 2021 - Present

  Head of client communications & relations for sales and customer service

• • Jan 2021 - Present

  Head of client communications & relations for sales and customer service



G2SL Solutions Limited Eood.

• CEO

  • Jan 2020 - Present

  Company in outsourcing, client solutions & communications. Company in outsourcing, client solutions & communications.



C3/CustomerContactChannels, Inc.

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• • Feb 2014 - Nov 2019

• • Feb 2014 - Nov 2017

  Team Manager:-Guiding a 20 - 30 headed team in Customer Service and Sales/Inbound.- Maintaining KP-I's and guidelines.- Monitoring of quality and calls taken.



CCSofia

• Bulgaria
• Advertising Services

• Team Manager

  • Aug 2012 - Feb 2014

  Taking calls combined with Sales/ Customer Service evaluations of a 6 person team. Cold calling and hot leads. Taking calls combined with Sales/ Customer Service evaluations of a 6 person team. Cold calling and hot leads.



Euroccor

• Bulgaria
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Account Manager

  • Sep 2010 - Aug 2012

  Outbound cold lead agent for Belgium energy company Essent. Made 180 contracts in one month. Record still standing within the company. Outbound Lead-Team and Sales-Team for IT-Educations Holland company IT-University. Made the most sales in the period the project was working within the company. Overall profit for the company, more then any other sales agent ever. Outbound cold lead agent for Belgium energy company Essent. Made 180 contracts in one month. Record still standing within the company. Outbound Lead-Team and Sales-Team for IT-Educations Holland company IT-University. Made the most sales in the period the project was working within the company. Overall profit for the company, more then any other sales agent ever.