Transit Driver

• Jul 2023 - Present

Public Works Engineering Technical Assistant

• May 2022 - Dec 2022

> Managed right-of-way permit review/closeout, data collection and analysis > Performed pavement condition analysis and surveying > Prepared "as-built" drawings, measured and calculated quantities, and documentation > Assisted with public relations activities and responding to citizen inquiries > Ensured ADA compliance > Managed right-of-way permit review/closeout, data collection and analysis > Performed pavement condition analysis and surveying > Prepared "as-built" drawings, measured and calculated quantities, and documentation > Assisted with public relations activities and responding to citizen inquiries > Ensured ADA compliance

Travel Stop Clerk

• Feb 2020 - Jun 2021

> Demonstrated reliability and accountability by assisting all areas of the store including operating point-of-sale systems and providing a clean and welcoming environment for customers with minimal supervision > Demonstrated reliability and accountability by assisting all areas of the store including operating point-of-sale systems and providing a clean and welcoming environment for customers with minimal supervision

Kitchen Help

• Feb 2018 - Jun 2018

> Created a welcoming atmosphere and lasting impressions for customers through quality dining experience and customer service > Maintained high culinary precision consistent with company standards in a fast-paced and challenging environment > Created a welcoming atmosphere and lasting impressions for customers through quality dining experience and customer service > Maintained high culinary precision consistent with company standards in a fast-paced and challenging environment

Customer Service Desk Associate

• Jul 2017 - Sep 2017

> Provided customer service by processing merchandise returns, refunds, exchanges, and warranty repairs> Identified customer needs, assisted with purchasing decisions, located merchandise, resolved customer issues and concerns, and promoted products and services> Provided financial products and services by completing monetary transactions such as bill pay, money transferring, and money orders> Maintained the courtesy desk area by properly handling claims and returns, zoning the area, identifying shrink and damages, and returning merchandise to appropriate departments Show less

Cashier

• Feb 2017 - Jul 2017

> Represented the company with a positive attitude by smiling, greeting, and thanking customers > Provided customer service by checking out customers quickly and accurately and answering customer questions> Maintained the checkout area by zoning and keeping the area clean and presentable

Student Fundraiser

• May 2015 - Dec 2016

> Raised over $14,000 for Iowa State University > Maintained good public relations with alumni and friends of the University > Developed communication, negotiation, and persuasive skills > Utilized the CampusCall software system to update and verify prospect demographics > Raised over $14,000 for Iowa State University > Maintained good public relations with alumni and friends of the University > Developed communication, negotiation, and persuasive skills > Utilized the CampusCall software system to update and verify prospect demographics