Experience

ME Education

• India
• Education Administration Programs

• Senior Foreign Teacher & University Consultant

  • Aug 2018 - Present

  Personal Education Coach and Tutor with a focus on the English language for international school entry, test prep (IELTS), business English (corporations), and comprehension. Student preparation for primary and secondary international school interviews Business language skills for German & Chinese international companies working with EU organisations Lesson and training creation Personal Education Coach and Tutor with a focus on the English language for international school entry, test prep (IELTS), business English (corporations), and comprehension. Student preparation for primary and secondary international school interviews Business language skills for German & Chinese international companies working with EU organisations Lesson and training creation


GAY GAMES 11 HONG KONG 2022
• Choir Coordinator

  • May 2020 - Present


YourLife YourCoach

• China
• Professional Training and Coaching

• Manager & Owner

  • Sep 2017 - Present

  Owner of a China based learning company focusing on english VIP conversational learning, online blogging of English Learning and Articles and a trained Life Coach specialising in coaching seminars and one to one VIP sessions. Owner of a China based learning company focusing on english VIP conversational learning, online blogging of English Learning and Articles and a trained Life Coach specialising in coaching seminars and one to one VIP sessions.



GWIC- Guangzhou Women's International Club

• China
• Non-profit Organizations
• 1 - 100 Employee

• Online Writer

  • Aug 2019 - May 2021

  Guangzhou International Women's Club - Journalist and Online author for an international on and offline magazine. Focusing on Positive Psychology Coaching and Wellness subjects relevant to the ex-pat community of GZ, China. Subjects include: Grieving & Moving Forward Friendships for Life Dealing with your Monster Guangzhou International Women's Club - Journalist and Online author for an international on and offline magazine. Focusing on Positive Psychology Coaching and Wellness subjects relevant to the ex-pat community of GZ, China. Subjects include: Grieving & Moving Forward Friendships for Life Dealing with your Monster



PLUG Magazine

• Hong Kong
• Online Audio and Video Media

• Online Writer

  • Mar 2019 - May 2021

  Agony Aunt and Positive Psychology Life Coach for an LGBTQ Online Magazine based in HK. Specialising in Happiness, Gratitude, Health, and Wellness along with LGBTQ subject matters. Agony Aunt and Positive Psychology Life Coach for an LGBTQ Online Magazine based in HK. Specialising in Happiness, Gratitude, Health, and Wellness along with LGBTQ subject matters.



British Council

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Cambridge Speaking Examiner

  • Nov 2019 - Nov 2020

  Speaking Examiner Examiner of English as a Second language test for PET & KET examinations. Speaking Examiner Examiner of English as a Second language test for PET & KET examinations.


Improving English
• Improving English CEO & Service Manager

  • Mar 2017 - Aug 2019


Wall Street English

• Spain
• Education Administration Programs
• 700 & Above Employee

• Service Manager

  • Nov 2012 - May 2017

  As Service Manager, or Director of Studies at Guangzhou 5 (TiYuXi Lu Centre), WSE, I have been responsible for the learning of over 1,200 adult English Learners providing English learning services, classes events, parties and sales to adult Chinese students. In this role I have been managing 850 to 1000 English students, five FTs, four Customer Service Receptionists, six Study Advisors and joint management of 14 Course Consultants. Each staff member must ensure that they offer 5 Star… Show more As Service Manager, or Director of Studies at Guangzhou 5 (TiYuXi Lu Centre), WSE, I have been responsible for the learning of over 1,200 adult English Learners providing English learning services, classes events, parties and sales to adult Chinese students. In this role I have been managing 850 to 1000 English students, five FTs, four Customer Service Receptionists, six Study Advisors and joint management of 14 Course Consultants. Each staff member must ensure that they offer 5 Star “Value Added” service through excellent customer management, complaint handling, staff development, answering of customer daily questions and queries, and making sure that we provide what customers really need at all times. As a Service Manager People development is a major focus including the recruitment of new staff, observations, training courses, action plans, stretch projects and promotion checklists. Each WSE centre focuses on rewarding staff through team building events to encourage team motivation. These have been ran by myself at a local and city wide level. I am fully responsible for class scheduling and team roster management, the creation of class materials and running class events. These lead into the achievement of student KPIs including student level completion, class attendance etc which are reported monthly to upper management. As a manager I am also tasked with assisting with sales through student follow up, sales training courses, oral tests and sales presentations. I am also the City Project Team manager used to develop high potential staff through cross team projects including VIP Student Events, Internal Communications, staff annual parties, joint promotions with local businesses, sporting events, charity events and guest speakers in this I achieved Shining Star Service Manager award for work with People Development Being a Service Manager at WSE really has helped me to change peoples lives, careers and educational ability. Show less As Service Manager, or Director of Studies at Guangzhou 5 (TiYuXi Lu Centre), WSE, I have been responsible for the learning of over 1,200 adult English Learners providing English learning services, classes events, parties and sales to adult Chinese students. In this role I have been managing 850 to 1000 English students, five FTs, four Customer Service Receptionists, six Study Advisors and joint management of 14 Course Consultants. Each staff member must ensure that they offer 5 Star… Show more As Service Manager, or Director of Studies at Guangzhou 5 (TiYuXi Lu Centre), WSE, I have been responsible for the learning of over 1,200 adult English Learners providing English learning services, classes events, parties and sales to adult Chinese students. In this role I have been managing 850 to 1000 English students, five FTs, four Customer Service Receptionists, six Study Advisors and joint management of 14 Course Consultants. Each staff member must ensure that they offer 5 Star “Value Added” service through excellent customer management, complaint handling, staff development, answering of customer daily questions and queries, and making sure that we provide what customers really need at all times. As a Service Manager People development is a major focus including the recruitment of new staff, observations, training courses, action plans, stretch projects and promotion checklists. Each WSE centre focuses on rewarding staff through team building events to encourage team motivation. These have been ran by myself at a local and city wide level. I am fully responsible for class scheduling and team roster management, the creation of class materials and running class events. These lead into the achievement of student KPIs including student level completion, class attendance etc which are reported monthly to upper management. As a manager I am also tasked with assisting with sales through student follow up, sales training courses, oral tests and sales presentations. I am also the City Project Team manager used to develop high potential staff through cross team projects including VIP Student Events, Internal Communications, staff annual parties, joint promotions with local businesses, sporting events, charity events and guest speakers in this I achieved Shining Star Service Manager award for work with People Development Being a Service Manager at WSE really has helped me to change peoples lives, careers and educational ability. Show less



Angiolina Moschopoulou Private School

• Foreign Language Teacher

  • Sep 2011 - Aug 2012

  Delivering English communication skills to students aged seven to adult, through listening, reading, speaking and writing exercises. Classes of Junior to Proficiency Cambridge Examination levels / IELTS. Classroom management and facilitating lessons Evaluating and improving students key performance skills through correcting grammar, spelling and sentence structure Managing end of unit evaluation tests Delivering English communication skills to students aged seven to adult, through listening, reading, speaking and writing exercises. Classes of Junior to Proficiency Cambridge Examination levels / IELTS. Classroom management and facilitating lessons Evaluating and improving students key performance skills through correcting grammar, spelling and sentence structure Managing end of unit evaluation tests



Barclays

• India
• Outsourcing/Offshoring
• 1 - 100 Employee

• Sanctions Control Training & Communications Senior Manager

  • Aug 2008 - Apr 2011

  As a Senior Manager within Global Payments it was my role to build Sanctions awareness campaigns for Global Payments colleagues across the UK, India and New York. In doing this I built relationships and management major stakeholders including Heads of Global Payments, Payment Processing, Compliance, Legal and Learning managers. My main function was to manage the bi-annual delivery of all mandatory Compliance and Sanctions training including liaising between internal compliance… Show more As a Senior Manager within Global Payments it was my role to build Sanctions awareness campaigns for Global Payments colleagues across the UK, India and New York. In doing this I built relationships and management major stakeholders including Heads of Global Payments, Payment Processing, Compliance, Legal and Learning managers. My main function was to manage the bi-annual delivery of all mandatory Compliance and Sanctions training including liaising between internal compliance and external learning providers to ensure the end learning product met user and senior management budgetary requirements, along with meeting legislative learning requirements for the bank. Secondly, to build general awareness of Sanctions Compliance and to mitigate the risk involved with Sanctions Non-compliance, I created, along with my team of four, an ongoing Sanctions Awareness learning campaign that was rolled out across London, Poole and Indian based locations. This campaign included training, internal communications (both on and offline), spot-checking, creation of Sanctions Champions in each location, an online learning system, games etc...to build employees understanding of Banking Sanctions. Managing team KPIs was also key to the role as all training was mandatory for Global Payments staff. I was the Global Team Leader of five and senior manager to a team of 20. Managing recruitment, training and development, dismissals etc.

• Global Payments Communications Manager (Secondment)

  • Aug 2008 - Apr 2011

  My responsibilities, during this secondment, included setting up and ongoing maintenance of the Global Payments internal intranet and assisting with the creation of internal customer service campaigns, branding templates and newsletters.

• Global Payments Diversity Representative

  • Dec 2008 - Dec 2009

  This was an advisory and awareness role where Global Payments could build awareness of certain areas of diversity within our banking function. For example celebrating our Indian colleagues and the Diwali festival. Building awareness of our New York colleagues including our Cuban employees (this was done through sound bites, newsletters, meet and greets etc..). Secondly through training and awareness focus groups including Glass Ceiling Training for Female Managers in the banking… Show more This was an advisory and awareness role where Global Payments could build awareness of certain areas of diversity within our banking function. For example celebrating our Indian colleagues and the Diwali festival. Building awareness of our New York colleagues including our Cuban employees (this was done through sound bites, newsletters, meet and greets etc..). Secondly through training and awareness focus groups including Glass Ceiling Training for Female Managers in the banking division and finally through holding a LGBT Event for LGBT staff in Bournemouth .



EY

• Entertainment Providers
• 1 - 100 Employee

• Transaction Advisory Support Deployment Consultant

  • Jun 2006 - Aug 2008

  In this role, I managed a training & awareness programme to increase customer usage of internal and external knowledge and research tools specifically for TAS (Corporate Finance) employees across the London and UK offices. This programme needed strong Brand Management which required my time to be spent on the creation and advertising of on and offline promotional communications, working with the internal design team to create posters, flyers, desk drops and video files. To build… Show more In this role, I managed a training & awareness programme to increase customer usage of internal and external knowledge and research tools specifically for TAS (Corporate Finance) employees across the London and UK offices. This programme needed strong Brand Management which required my time to be spent on the creation and advertising of on and offline promotional communications, working with the internal design team to create posters, flyers, desk drops and video files. To build awareness of this programme and the tools associated with it I spent a large amount of my time presenting at weekly service line and firm-wide training events, including induction events, Partner meetings and stakeholder focus groups This role also required the deployment of research sources across the UK offices which included working with account managers from external database providers, working with colleagues in other local offices, travel around the UK. Finally the awareness project included the analysing and reporting on KPIs of knowledge resources to senior management. Due to my good work within TAS I was seconded to Business Advisory Services to rebrand and reinvigorated their Knowledge Deployment in a similar fashion. I was also an elected member of a consultancy body to the EY Chairman and leadership team in the position of Communications Manager for the consultancy body. Finally I also created and was chairman of the EY Choir. Show less In this role, I managed a training & awareness programme to increase customer usage of internal and external knowledge and research tools specifically for TAS (Corporate Finance) employees across the London and UK offices. This programme needed strong Brand Management which required my time to be spent on the creation and advertising of on and offline promotional communications, working with the internal design team to create posters, flyers, desk drops and video files. To build… Show more In this role, I managed a training & awareness programme to increase customer usage of internal and external knowledge and research tools specifically for TAS (Corporate Finance) employees across the London and UK offices. This programme needed strong Brand Management which required my time to be spent on the creation and advertising of on and offline promotional communications, working with the internal design team to create posters, flyers, desk drops and video files. To build awareness of this programme and the tools associated with it I spent a large amount of my time presenting at weekly service line and firm-wide training events, including induction events, Partner meetings and stakeholder focus groups This role also required the deployment of research sources across the UK offices which included working with account managers from external database providers, working with colleagues in other local offices, travel around the UK. Finally the awareness project included the analysing and reporting on KPIs of knowledge resources to senior management. Due to my good work within TAS I was seconded to Business Advisory Services to rebrand and reinvigorated their Knowledge Deployment in a similar fashion. I was also an elected member of a consultancy body to the EY Chairman and leadership team in the position of Communications Manager for the consultancy body. Finally I also created and was chairman of the EY Choir. Show less



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Information & Training Officer

  • Sep 2001 - Jun 2006

  As the Training Officer within Marketing and Brand Development, Deloitte, London, UK I was charged with the creation and implementation of research tools training material across the London offices, specifically in Corporate Finance. A large part of the role was also creating and running the Knowledge & Research Induction Programme for service line (Accounting, Corporate Finance, Consulting etc) and as an Induction presenter at external events. In my role I was also part of the… Show more As the Training Officer within Marketing and Brand Development, Deloitte, London, UK I was charged with the creation and implementation of research tools training material across the London offices, specifically in Corporate Finance. A large part of the role was also creating and running the Knowledge & Research Induction Programme for service line (Accounting, Corporate Finance, Consulting etc) and as an Induction presenter at external events. In my role I was also part of the Celebrating Success Team Leader and was also the organiser of the department annual parties. Show less As the Training Officer within Marketing and Brand Development, Deloitte, London, UK I was charged with the creation and implementation of research tools training material across the London offices, specifically in Corporate Finance. A large part of the role was also creating and running the Knowledge & Research Induction Programme for service line (Accounting, Corporate Finance, Consulting etc) and as an Induction presenter at external events. In my role I was also part of the… Show more As the Training Officer within Marketing and Brand Development, Deloitte, London, UK I was charged with the creation and implementation of research tools training material across the London offices, specifically in Corporate Finance. A large part of the role was also creating and running the Knowledge & Research Induction Programme for service line (Accounting, Corporate Finance, Consulting etc) and as an Induction presenter at external events. In my role I was also part of the Celebrating Success Team Leader and was also the organiser of the department annual parties. Show less