Steven Hunter
Senior IT Analyst & Technical Account Manager at projectfive- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Charvil, England, United Kingdom, UK
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Experience
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projectfive
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United Kingdom
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Information Technology & Services
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1 - 100 Employee
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Senior IT Analyst & Technical Account Manager
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Mar 2018 - Present
Core roles; to manage and assist in shaping my clients IT road-map, by implementing, maintaining and planning systems to aid business efficiency and capability. Providing technical guidance and support for fellow technical account managers and support desk colleagues.Defining process documentation for the business.Act as an escalation point for Client issues.
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IT Analyst & Support Desk Technician
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Mar 2015 - Mar 2018
Technical Delivery Engineer, working as a resource on technical implementation projects and later leading such projects.Service Desk Technician, 1st and 2nd line support, capturing and resolving issues raised by clients by Phone or Email
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Education
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2010 - 2014
The University of Hull
Diploma, Computer Science
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