Experience

Essex Partnership University NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Senior Information and Performance Manager

  • Oct 2019 - Present

• Business and Performance Analyst

  • Jun 2015 - Present

  Responsible for trust contribution to national CYPHS project, including creating Access database to convert and refine SystmOne data for XML upload.Regular attendee at meetings with information and clinical staff to assist with reporting methods and improve performance to meet trust standards.Management of junior reporting staff, including training to cover all aspects of the role.



South Essex Partnership University NHS Foundation Trust (SEPT)

• United Kingdom
• Mental Health Care
• 500 - 600 Employee

• Information Assistant

  • Apr 2014 - May 2015

  Use of SystmOne in production of reports and statistics on Community healthcare teams.Creation and updating of Microsoft Excel reports in order to present data for commissioners as to whether services are meeting their monthly KPIs.Set up and maintenance of Microsoft Access databases for statistical analysis.

• Medical Records Officer

  • Jul 2013 - Apr 2014

  Use of IPM system in the management of medical record files, recording distribution, transfers between locations and returns to central library.Creation of new medical record files for patients through searching network drives, E-CPA database and paperwork received from teams.Contacting other departments to ascertain the whereabouts of files not present at their listed location and arranging transfer to where they are required.

• Mandatory Training Reporting Co-ordinator

  • May 2012 - Jun 2013

  Production and maintenance of staff training records and reports on a regular and ad-hoc basis, using Excel, Access and Discoverer reporting.Management of a team of staff, assigning job roles within the team, assisting with tasks and monitoring performance.Use of various training booking systems, such as AT-Learning and Oracle Learning Management to set up courses and manage bookings.Merging of various data sources from different counties covered by the trust to create a single reporting system for staff training.Liaising with teams in other departments to monitor course numbers and plan accordingly in both short and long term to adjust calendar to cope with demand and reschedule courses where appropriate.

• Assistant Systems Developer

  • Aug 2011 - May 2012

  Maintenance of staff training databases in Microsoft Access, including creation and use of queries and macros to obtain data and update records.Sending out reports on a monthly basis to team managers covering staff training details and making any amendments from resulting feedback.Attending regular staff meetings to discuss training compliance issues and potential changes in processes.Amending patient records on Careplus system through examination of information input by staff and contact with administration team managers.

• Bed Management Administration Officer

  • Dec 2010 - Aug 2011

  Recording details of potential mental health admissions and arranging inpatient beds, taking into consideration availability and appropriateness.Communicating with bed management departments across the country to organise transfer of out of area clients and necessary transportation.Utilising Excel and Access in the updating of patient records, covering admissions, crisis team contacts and delayed discharges.

• Community Administration Officer

  • Sep 2007 - Dec 2010

  Input of workload covering daily activities, reviews and assessments submitted by carers from mental health services located throughout the trust, keeping regular communications links to help with any issues that arise.Training fellow administration staff members the usage of various internal programs and giving group presentations to carers on new activity input systems, creating users guides to assist them.

• Information Assistant

  • Aug 2006 - Aug 2007

  Responsibility of recording information supplied by Mental Health Professionals on their contacts and actions taken within the NHS.Registration of new service users, obtaining details from a combination of referral sheets, Patient Administration System and Open Exeter database program.

• Audit Assistant

  • Jan 2006 - Aug 2006

  Entering information of mental health reviews onto files as part of audit.Organising and issuing monitoring reports to staff and their managers, detailing current client caseloads and any required information currently missing.