Steven Fox

Senior Field Support Engineer at RxSight, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Douglassville, Pennsylvania, United States, US
Languages
  • English -
Skills

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Credentials

  • NET+
    Microsoft
    Jun, 2008
    - Nov, 2024
  • i-Net+ Certification
    Microsoft
    Jul, 2008
    - Nov, 2024

Experience

  • RxSight, Inc.
    • United States
    • Medical Equipment Manufacturing
    • 200 - 300 Employee
    • Senior Field Support Engineer
      • Jul 2022 - Present

      Adjustable Cataract Lens Co Adjustable Cataract Lens Co

  • Moberg Research, INC
    • Ambler, PA
    • Field Support Engineer
      • Nov 2021 - Jul 2022

      ICU Care devices ICU Care devices

  • MicroMed, LLC
    • Douglassville, PA
    • Field Support Engineer
      • Aug 2018 - Nov 2021

      Install, service, and support all currently sold Micromed USA, LLC EEG devices on East Coast. Provide for exceptional customer support response times and overall satisfaction with the Micromed Support Group. Specialized in fixed room EEG applications and installations, from 32CHN portable to 256CHN fixed room patient care devices. Video splitting, servers, and signal multiplexing configurations. Install, service, and support all currently sold Micromed USA, LLC EEG devices on East Coast. Provide for exceptional customer support response times and overall satisfaction with the Micromed Support Group. Specialized in fixed room EEG applications and installations, from 32CHN portable to 256CHN fixed room patient care devices. Video splitting, servers, and signal multiplexing configurations.

  • Natus Medical Incorporated
    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Field Service Engineer
      • Jul 2012 - Jul 2018

      Position involves installation, maintenance, and repair of computerized medical equipment, also network interfacing in a hospital environment. MS SQL Server installations and support Travel eastern USA assisting other reps, maintain inventory and expenses at reasonable levels. Natus bought Nicolet Biomedical from Carefusion. Position involves installation, maintenance, and repair of computerized medical equipment, also network interfacing in a hospital environment. MS SQL Server installations and support Travel eastern USA assisting other reps, maintain inventory and expenses at reasonable levels. Natus bought Nicolet Biomedical from Carefusion.

  • CareFusion
    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Field Service Engineer
      • Nov 2005 - Jul 2012

      Supporting all Nicolet, Viasys, Cardinal, Carefusion, Sensormedics equipment, in NJ, PA, DE, and surrounding territories. Nicolet equipment covers the following modalities EEG, LTM, ICU, EMG, NCS, TCD, Sleep, HL7, and IOM. Windows XP, Windows7, SQL server, MSAccess based software, citrix, PC based hardware. Factory trained on Ventilator and PFT modalities. LTM applications are usually a fixed room with audio/video/networking connections in addition to EEG patient data. Supporting all Nicolet, Viasys, Cardinal, Carefusion, Sensormedics equipment, in NJ, PA, DE, and surrounding territories. Nicolet equipment covers the following modalities EEG, LTM, ICU, EMG, NCS, TCD, Sleep, HL7, and IOM. Windows XP, Windows7, SQL server, MSAccess based software, citrix, PC based hardware. Factory trained on Ventilator and PFT modalities. LTM applications are usually a fixed room with audio/video/networking connections in addition to EEG patient data.

  • GE OEC Medical Systems, Inc
    • Field Service Engineer
      • Jun 1997 - Nov 2005

      Install, preventative maintenance, calibration, service, and technical support for all GE OEC based x-ray products including tables, c-arms, and GE surgical navigation equipment. Factory trained on all GE OEC / GENAV products. Manage all related computer based documentation including; Expenses, FSR, FMI, IVR, Fleet, Tsunami, Clarify, RMA, Safety, Quality, Training, Inventory, Installation, and FDA 2579 forms. Manage local territory while assisting in eastern PA on regional technical issues; provide excellent customer support as necessary. Show less

  • Nicolet Biomedical Inc
    • Senior Field Service Engineer
      • Mar 1989 - Jun 1997

      Service and install all Nicolet PC based neurological diagnostic equipment including analog/digital EEG, EMG, interoperative EP monitoring, transcranial Doppler, long term epilepsy monitoring, networking, and sleep studies. Supported the following computer programs: UNIX, DOS 6.22, OS/2 Warp, Windows 3.11, QNX 4.22, IRMX, Novell 3.12, Lantasti 6.0, and Internet applications. Local territory covered; DE, and upstate NY. Assisted nationally in scope with service and technical issues. Service and install all Nicolet PC based neurological diagnostic equipment including analog/digital EEG, EMG, interoperative EP monitoring, transcranial Doppler, long term epilepsy monitoring, networking, and sleep studies. Supported the following computer programs: UNIX, DOS 6.22, OS/2 Warp, Windows 3.11, QNX 4.22, IRMX, Novell 3.12, Lantasti 6.0, and Internet applications. Local territory covered; DE, and upstate NY. Assisted nationally in scope with service and technical issues.

  • Siemens Medical Systems, Inc
    • Control Operator
      • Nov 1984 - May 1988

      Daily maintenance of a large business computer library department. Daily maintenance of a large business computer library department.

Education

  • DeVry University Chicago
    BSEET, Electronics Engineering
    1989 - 1989
  • DeVry Institute of Technology
    BSEET, Electrical, Electronic and Communications Engineering Technology/Technician
    1986 - 1989

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