Experience

Trident Technical College

• United States
• Higher Education
• 700 & Above Employee

• Student Loan Default Coordinator

  • Aug 2016 - Present

  Student Loan Default CoordinatorFinancial aid professional, spanning 13 year, in student services within the higher education industry through a lens of financial aid literacy administration and design. My professional mission is aligned and dedicated to increasing opportunities for student access to and success in higher education by helping students and their families seek, obtain, and make the best use of all financial resources. Through a platform of financial literacy and guidance, I support incoming students in making a successful transition to college. I also contribute to our institution’s retention efforts by committing to an on-going financial aid literacy design strategy to assist continuing students make their academic endeavors attainable. My responsibilities include monitoring the loan eligibility for all students by evaluating and awarding student loans based on federal, state, and institutional guidelines; implementing, coordinating and overseeing the financial aid student loan certifications, loan disbursement transmittal reports, policies and procedures; and ensuring that our college maintains a low percentage Default Rate by serving as the default coordinator. My role as Student Loan Default Coordinator includes maintaining connection with students who have graduated and/or withdrawn from the College and provide assistance to ensure that the students have an understanding of the student borrowers' rights and responsibilities. I am a financial aid specialist that develops and implements strategies to support and foster financial literacy to students, staff and faculty. I develop partnerships with campus staff and student finance teams to promote financial literacy initiatives/programs and provide training workshops. I actively engage in class seminars for students and employees throughout our institution wide network that includes four campus locations within the Charleston Lowcountry. Show less

• Default Coordinator, Student Services / Financial Aid

  • Aug 2016 - Present



Centura College

• United States
• Education Management
• 100 - 200 Employee

• Campus Director of Compliance & Administration

  • Nov 2013 - Jun 2015

  • Responsible for assisting the Campus Executive Director manage day-to-day administrative tasks of the school and ensuring all departments remain in compliance with Accreditation. • Serve as an administrative supervisor over campus departmental personnel including F/A, bursar, career services, student services; and act as a secondary administrative supervisor in conjunction with the primary administrative supervisors. • Track all employees’ attendance, vacation and sick time. • Assist in the implementation of new policies and procedures. • Maintain safety compliance, facility inspections, and administer facility safety training requirements. • Active member of SHRM, Society for Human Resource Management. Show less



Strayer University

• United States
• Higher Education
• 700 & Above Employee

• Director of Admissions

  • Jan 2011 - Aug 2013

  • Supervised all aspects of student recruitment.• Managed admissions staff toward meeting established new student enrollment and conversion objectives.• Oversaw the hiring and training of new Admissions Officers and administrative support staff.• Fostered an environment of cooperation and teamwork among Admissions Officers and all campus departments.• Worked with campus leadership team to schedule new student orientation and online orientation sessions as well as implement other campus directives. • Jack Welch Certified Recruiter for the Jack Welch Management Institute. Show less

• Student Financial Services / Business Office Manager, Strayer University

  • Jun 2007 - Jan 2011

  • Assisted students electing to use financial aid with the appropriate application process and conducted on-going follow-up with students and/or Corporate Student Financial Services to resolve issues which could result in disbursement delays.• Served as the Certifying Official through VA-Once for both online and on site Veteran Students.• Assisted in the hiring process of new business office staff and provided performance feedback to business office staff.• Ensured that monies owed to the University were received, posted, and deposited accurately and in a timely manner.• Implemented activities to promote quarterly collection rates in excess of 98% and maintain associated bad expenses below established University standards. This included follow-up activities related to sponsor billing, timely collection of promissory payments, and placing delinquent accounts into the collections process as outlined by the University.• Monitored inventory of consumable supplies and other expenses, created purchase orders, and submitted campus invoices for payment and assisted the accounting division with year-end close out.• Monitored student accounts and communicated with students to resolve outstanding balances. Show less



Havertys Furniture

• Furniture and Home Furnishings Manufacturing
• 700 & Above Employee

• Design Consultant

  • Oct 2005 - Oct 2007

  • Effectively communicated and coordinated services with the decision-maker(s) during the home visit and the final presentation to review the items selected, pricing, and optimal delivery schedules. • Helped customers select the right products for their homes to meet their unique lifestyles needs. • Built presentation boards, consistent with design elements to ensure clients receive the highest quality of complete customer service and to augment ticket building through add on marketing principals. • Member of the Interior Design Society. Show less



Andrew Preston By Design, Inc.

• Macon, Georgia Area

• Interior Design Coordinator

  • Jul 2004 - Oct 2005

  Interior Design Coordinator Assisted and supported the interior design team in planning, designing, and furnishing residential and commercial projects in the Macon metropolitan area. This role required both creative and administrative skills, and the ability to work on multiple projects with variable timelines. Design Coordination required me to be detail oriented, a multi-tasker, and great at coming up with creative design solutions. Primary Responsibilities: Contributed to a brain trust of creative specialist to generate design ideas.  Developed presentations of design projects to show clients.  Coordinated proposals and supervised inventory acquisitions to ensure a high priority on time management and satisfactory completion of design commitments. Show less



CoreCivic

• United States
• Public Safety
• 700 & Above Employee

• Correctional Officer

  • Nov 2002 - Jul 2004

  • Actively supported multilayered compliance directives that coordinated federal law, state regulation, and institutional policy with job role duties and expectations. • Responsible for the care, control, custody of state inmates. • Counseled individuals and groups on prison rules and listened to their concerns. • Conducted routine inspections for the facility. Safety audits included cell and facility sweeps for weapons, drugs, fire hazards and any evidence of infractions of rules. • Member of S.O.R.T. (Special Operation Response Team). This enlistment was by invitation only and reserved for officers that demonstrated commitment to excellence. Show less