Steven Fehrenbach

Client System Administrator at Vector Solutions, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • CompTIA IT Operations Specialist – CIOS Stackable Certification
    CompTIA
    Sep, 2022
    - Nov, 2024
  • CompTIA Network+ ce Certification
    CompTIA
    Sep, 2022
    - Nov, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Jul, 2022
    - Nov, 2024
  • CompTIA Cybersecurity Analyst (CySA+)
    CompTIA
    Jun, 2021
    - Nov, 2024
  • CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
    CompTIA
    Sep, 2022
    - Nov, 2024
  • CompTIA Security Analytics Professional – CSAP Stackable Certification
    CompTIA
    Jun, 2021
    - Nov, 2024
  • CompTIA Security+ ce Certification
    CompTIA
    Feb, 2021
    - Nov, 2024

Experience

    • United States
    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • Client System Administrator
      • Jun 2022 - Present

      - Manage workstation inventory with Active Directory. - Identify, troubleshoot, and resolve hardware, software, and network related issues for end users. - Image and deploy workstations ensuring all necessary software requests have been completedfor the end user. - Perform weekly patches/updates on systems based on ACAS scans that have been provided by the cybersecurity team. - Work with IA to test and apply STIGS via group policy on the network. - Manage ticket queues via ServiceNow and Jira.

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Junior Network Administrator
      • May 2021 - Jun 2022

      - Manage 6 networks while also providing desktop support to around 50 users on each of the networks. - Scan network via Tenable Nessus and remediate any vulnerabilities found. - Manage software licenses for each department to ensure the company meets its annual budget. - Implement a static code analysis solution (Checkmarx) for increased application security. - Monitor network/security events via SolarWinds Log and Event Manager. - Configure and troubleshoot network devices within the local network. - Provided a backup solution to store archival data on the local network. - Create and deploy virtual machines used by engineers/developers to write and test code. - Manage tickets via JIRA to provide status updates on tasks. - Experience standing up Atlassian applications on a closed network and integrating AD accounts for user logins. - Configure security settings and access permissions for groups and individuals. - Script basic IT tasks with Powershell (i.e.. password resets, account unlocks, file transfers, etc..)

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Information Technology Specialist
      • Oct 2019 - May 2021

      - Answer user questions regarding computer software or hardware operation to resolve problems over the phone and via Freshservice ticketing system. Successfully resolve an average of 100-200 tickets a month. - Diagnose, troubleshoot, and resolve hardware, software, network, and system problems in a fast-paced, professional Windows environment (remotely and on-site). - Image computers and set up equipment for employee use (e.g., Cisco VOIP phones, monitors, desktop computers, and laptops), performing and ensuring proper installation of cables, operating systems, and appropriate software. - Manage roughly 5,000 user accounts and 1,300 workstations on the school’s domain within Active Directory by resetting passwords, adding users to email lists, enabling/disabling accounts, and moving computers to the correct organizational unit. - Supported multi-factor authentication (MFA) implementation through Microsoft Azure. - Escalate incidents to the correct department/team member when necessary.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Desktop Support Intern
      • May 2019 - Aug 2019

      - Responsible for providing close captioning to online lectures for students who are hearing impaired. - Used Jira Service Desk to track and resolve tickets in a timely manner - Responsible for providing close captioning to online lectures for students who are hearing impaired. - Used Jira Service Desk to track and resolve tickets in a timely manner

Education

  • University of West Florida
    Bachelor of Science - BS, Information Technology
    2015 - 2019
  • University of West Florida
    Associate of Arts - AA
    2015 - 2018
  • Niceville Senior High School
    High School Diploma
    2011 - 2015

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