Steven Farina

Director, Customer Success at UserGems 💎
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Contact Information
us****@****om
(386) 825-5501
Location
Washington, District of Columbia, United States, US

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Bio

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Experience

  • UserGems 💎
    • United States
    • Software Development
    • 1 - 100 Employee
    • Director, Customer Success
      • Aug 2023 - Present

    • Manager, Customer Success
      • May 2022 - Aug 2023

    • Senior Customer Success Manager
      • May 2021 - May 2022

  • Catalyst Software
    • United States
    • Software Development
    • 100 - 200 Employee
    • Customer Success Coach
      • Sep 2022 - Present

      Invited to be a Customer Success Coach for the Catalyst Coaching Corner, an application-based program that pairs people who are aspiring to become Customer Success Leaders or who wish to elevate their Customer Success career with experienced industry leaders for monthly coaching sessions. Invited to be a Customer Success Coach for the Catalyst Coaching Corner, an application-based program that pairs people who are aspiring to become Customer Success Leaders or who wish to elevate their Customer Success career with experienced industry leaders for monthly coaching sessions.

  • Business Insider
    • Manhattan, New York, United States
    • Customer Success Manager
      • Apr 2020 - May 2021

  • Momentive.ai
    • United States
    • Internet Publishing
    • 500 - 600 Employee
    • Customer Success Manager II, Enterprise
      • Jan 2020 - Apr 2020

    • Customer Success Manager, Enterprise
      • May 2018 - Jan 2020

  • Mindshare
    • United Kingdom
    • Advertising Services
    • 700 & Above Employee
    • Digital Investment Associate
      • Oct 2017 - May 2018

  • Mindshare
    • United Kingdom
    • Advertising Services
    • 700 & Above Employee
    • Digital Investment Associate
      • Apr 2016 - Sep 2016

Education

  • PSB Paris School of Business
    IMBA - International Master Business Administration
    2016 - 2017
  • University at Albany School of Business
    Bachelor of Science - BS, Marketing/Marketing Management
    2011 - 2015
  • Harvard Business School Online
    Certificate Program, Business Analytics
    2019 - 2019
  • Harvard Business School Online
    Certificate Program, Management Essentials
    2022 - 2022

Community

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