Experience

Unica Insurance Inc.

• Canada
• Insurance
• 1 - 100 Employee

• Senior Portfolio Underwriter, Commercial Lines

  • Nov 2021 - Present

  • Managing a mid-market commercial lines property and casualty portfolio of $12,000,000 GWP• Underwriting new business and renewals for property, liability, umbrella, fleet, and OAP4 policies• Account premium size ranging from $2,500 to $250,000 with limits up to $30,000,000• Specialization in commercial sectors, e.g., manufacturing, contracting, commercial realty, wholesalers, professional offices, builder’s risk, and specialty garage• Familiar with high-risk liability exposures, e.g., snow removal, roofing contractors, auto-parts manufacturer products liability, health industry privacy breach• Adhering to underwriter authority guidelines and detailed documentation requirements, consistently achieving 100% scores on compliance audits• Performing to exceptional customer service standards by providing same-day responses• Attending broker events to ensure excellent relationships with key business partners• Serving as department trainer for new commercial underwriting staff• Mentoring team members, including the creation and presentation of underwriting curriculum Show less

• Portfolio Underwriter - Commercial Lines

  • Sep 2020 - Present

  • Underwriting commercial mid-market renewals for fleet, property, and casualty• Exceeded service standards by completing all renewals more than 60 days prior to expiry

• Corporate Underwriter

  • Jul 2018 - Sep 2020

  • Conducted regular underwriting audits, ensuring compliance to standards and practices• Researched loss ratios and profitability variables of commercial market segments• Contributed to underwriting guidelines, commercial product details, and exclusion wordings• Made regular recommendations for improving processes and efficiencies• Trained and managed a team of ten summer students to complete a major systems project• Frequent presentations to underwriting, claims, and executive staff Show less

• Associate Underwriter - Commercial Lines

  • Nov 2017 - Jul 2018

  • Processing policy endorsements for commercial fleet, property and casualty policies• Maintained an exceptional standard of productivity, accuracy, and broker customer service

• Claims Assistant

  • May 2017 - Nov 2017

  • Receiving initial notice of loss from brokers, third parties, and directly from insureds• Providing exceptional customer service, processing all claims within 30 minutes, and ensuring PIPEDA compliance in all interactions • Special projects, including CGL claims review and analysis



Mohawk College

• Canada
• Higher Education
• 700 & Above Employee

• Insurance Student

  • Jan 2016 - Apr 2017

  • Graduated April 2017, Honours (see "Education"​ section for details) • Graduated April 2017, Honours (see "Education"​ section for details)



YES TV

• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Graphic Designer

  • Sep 2009 - Sep 2015

  • Part of an in-house marketing team, providing service to corporate departments and subsidiaries • Creating ad campaigns, designing logos and promotional graphics for web, print, and on-air • Spearheaded several company rebranding initiatives • Managed own schedule across multiple assignments with tight deadlines • Coordinated many diverse stakeholders among inter-departmental projects • Transferable experience in team collaboration, marketing, and project management • Part of an in-house marketing team, providing service to corporate departments and subsidiaries • Creating ad campaigns, designing logos and promotional graphics for web, print, and on-air • Spearheaded several company rebranding initiatives • Managed own schedule across multiple assignments with tight deadlines • Coordinated many diverse stakeholders among inter-departmental projects • Transferable experience in team collaboration, marketing, and project management



KKP Canada

• Canada
• Printing Services
• 1 - 100 Employee

• Graphic Designer

  • Apr 2007 - Sep 2009

  • Designing an array of promotional business materials for a myriad of clients • Guided clients in meeting their needs with business products and services • Adhered to and improved stringent file management systems • Transferable customer service and sales experience • Designing an array of promotional business materials for a myriad of clients • Guided clients in meeting their needs with business products and services • Adhered to and improved stringent file management systems • Transferable customer service and sales experience