Developer

• Oct 2021 - Present

Data Analyst Intern

• May 2021 - Aug 2021

- Extensive use of Python for ETL and statistical analysis to find KPI for the executive board. - Help maintain and support existing data analytics platforms and reporting tools (Python). - Participate in design and development of dashboards and data visualization views (Tableu/Python Libraries). - Extensive use of Python for ETL and statistical analysis to find KPI for the executive board. - Help maintain and support existing data analytics platforms and reporting tools (Python). - Participate in design and development of dashboards and data visualization views (Tableu/Python Libraries).

Customer Service Representative

• Mar 2019 - Jul 2019

- Respond to customer requests, inquiries or complaints and explain company policies in a pleasant and professional manner. - Emphasizing public relations and effective revenue risk management as well as providing a variety of information regarding the company. - Assisting with agency inquiries and Medical Essential Service Program (MESP) - Respond to customer requests, inquiries or complaints and explain company policies in a pleasant and professional manner. - Emphasizing public relations and effective revenue risk management as well as providing a variety of information regarding the company. - Assisting with agency inquiries and Medical Essential Service Program (MESP)

Statistics for Business and Economics Learning Assistant

• Jan 2019 - Mar 2019

- Increased class average grade by over 25% (from a D to a B-). - Educated over 160 students on descriptive statistics, probability distributions, estimation, central tendency, dispersion among other topics. - Used Python alongside visualization libraries (like ggplot and Matplotlib) to read, organize and output data using .csv (Excel) files to facilitate student learning. - Increased class average grade by over 25% (from a D to a B-). - Educated over 160 students on descriptive statistics, probability distributions, estimation, central tendency, dispersion among other topics. - Used Python alongside visualization libraries (like ggplot and Matplotlib) to read, organize and output data using .csv (Excel) files to facilitate student learning.

Electronic Repair Technician

• Jan 2018 - Aug 2018

- Diagnosed, troubleshooted and repaired over 500 electronic devices. - Explained complex technical issues to customers in a non-technical, simple to understand manner therefore increasing overall client satisfaction. - Highest accessory seller from May to August. - Diagnosed, troubleshooted and repaired over 500 electronic devices. - Explained complex technical issues to customers in a non-technical, simple to understand manner therefore increasing overall client satisfaction. - Highest accessory seller from May to August.

Field Technician

• May 2016 - Aug 2016

Provided support for all assigned schools within Miami-Dade County School Systems. Handled troubleshooting, fixing computers, replacing networking devices, routers and switches. Installed, supervised and provided maintenance to over 500 computers. Provided support for all assigned schools within Miami-Dade County School Systems. Handled troubleshooting, fixing computers, replacing networking devices, routers and switches. Installed, supervised and provided maintenance to over 500 computers.