Steven Dowling
Customer Solutions at Sanderson from Aptean- Claim this Profile
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Bio
Experience
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Sanderson from Aptean
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Solutions
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Oct 2021 - Present
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Evertz
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Canada
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Broadcast Media Production and Distribution
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700 & Above Employee
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Support Engineer
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Mar 2012 - Nov 2020
Providing support to customers on both a 1st and 2nd line basis, my role makes use of skills I have acquired in Oracle Server, Oracle SQL admin, Linux (both SuSe and Ubuntu distributions), HP servers, JBoss and also my knowledge of Broadcast and workflow systems. Providing support to customers on both a 1st and 2nd line basis, my role makes use of skills I have acquired in Oracle Server, Oracle SQL admin, Linux (both SuSe and Ubuntu distributions), HP servers, JBoss and also my knowledge of Broadcast and workflow systems.
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Software Developer
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Sep 2005 - Mar 2012
Joined the company from school and studied with an Open University sponsorship. My primary focus during this period was to graduate with an ICT degree while gaining as much on the job experience as possible. This involved working full time whilst continuing to study with the Open University in the evenings. Within this role I was a key part of a software development team helping to create and maintain software applications used widely in the broadcast industry, with key corporate clients including BBC World Service, MTV, Disney etc. Initially my involvement was limited to programs written in Delphi but, more latterly, I gained an increasing understanding in Java as applications moved to new platforms. Reporting directly to a member of the management team who acted as the contact point with the head of development, my main responsibilities included writing new features and functionality for various software packages. Additionally I was responsible for investigating software issues identified through customer feedback and internal testing. This involved writing new code to fix bugs identified with the products. Show less
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Education
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The Open University
Bachelor of Science (BSc), Information Technology and Computing -
Maiden Erlegh