Steven Dinkins

Account Executive at LittleBird at LittleBird
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Contact Information
us****@****om
(386) 825-5501
Location
Phoenix, Arizona, United States, US

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Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Account Executive at LittleBird
      • Nov 2019 - Present

      - Generate interest and expand penetration with new and existing customers- Manage and nurture relationships with existing customer accounts and ensure continuedcustomer satisfaction- Ensure overall project success from signed contracts through completion- Communicate and collaborate with owners, managers, and contractors

    • United States
    • Media Production
    • 700 & Above Employee
    • Account Executive
      • May 2016 - Mar 2019

      Surpassed company sales goals resulting in President’s Club Awards for superior andoutstanding achievements- Provided both digital and print marketing solutions to local businesses in the Phoenixarea. Prospected new business by cold-calling key decision-makers in person, over thephone, and by email- Set up meetings with decision-makers to determine their business goals and needs.- Provided custom marketing solutions based on their specific company needs and goals- Defined what success looks like to the client by identifying specific target returns oninvestment- Continuously followed up with clients throughout their campaigns to optimizeperformance, identify areas of growth, and to communicate campaign details to clients- Built strong relationships with clients to learn their specific company strategies, cultures,and goals in an effort to secure future business

    • United States
    • Internet Publishing
    • 1 - 100 Employee
    • Sales Executive
      • Feb 2014 - Aug 2015

      Responsible for growing and maintaining customer accounts in the Phoenix region- Prospect new advertisers through cold calls and schedule sales presentations with keydecision-makers- Managed, retained, and grew an existing portfolio of advertising revenue.- Evaluated client performance and identified at-risk advertisers- Responsible for consultative and strategic sales activities from lead generation withinassigned territory- Worked with sales and support teams for the achievement of revenue generation,customer satisfaction, and long-term account goals

    • Assistant Manager
      • Oct 2011 - Jan 2014

      Established control of vacancy through renting apartments and renewing current leasecontracts.- Maintained an above industry average closing ratio of 33%, increasing communityoccupancy above 96%, while simultaneously improving the property's per-unit netincome- Created digital advertising accounts with Apartments.com, Apartmentguide.com, andRent.com, which generated new leads and increased prospective resident trafficnumbers- Increased the total number of resident contract renewals by hosting organized monthlyresident activities, which also built rapport and extended excellent customer service- Consistently scored 100% on secret internet shopping reports and scored 98% onin-person secret shopper reports

    • Leasing Real Estate
    • 1 - 100 Employee
    • Leasing Consultant
      • Jul 2003 - Feb 2010

      Office leader in the number of new rentals each month for five consecutive years- Ensured excellent customer service to prospective tenants- Developed and implemented new marketing strategies resulting in increased daily trafficnumbers- Maintained a closing ratio of 50% improved community occupancy from 78% to 96%,and elevated monthly profit margins

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