Experience

Fujiyama Restaurant

• United States
• Food & Beverages
• 1 - 100 Employee

• Area Manager

  • Aug 2018 - Present

  - Improve Customer service experience, create engaged customers and facilitate organic growth.- Take ownership of customers issues and complaints and follow problems through to resolution.- Develop and implement service procedures, policies, and standards.- Create hiring plans for FOH staff with the restaurant.- Ability to coach and development of staff through fun activities and training.- Conduct performance reviews with all staff nothing areas for improvement.- Schedule on boarding and training for all new staff advanced troubleshooting and multi-tasking skills. Show less

• Area Manager

  • Aug 2018 - Present



Murrays Bar OConnell Street Dublin

• Bar Waiter

  • Apr 2014 - Aug 2018

  - Multi Tasker on floor, Bar and VIPs service prevent self-made special desserts and cocktails. - Stock financial control such as follow all till and cashing up procedures - Supervise and maintain the smooth running of the bars - Assist in the training of the bar/floor staff - Personal development - Identifies problems as they arise, participates in audit programmes as required - Assist cash handling procedures - Multi Tasker on floor, Bar and VIPs service prevent self-made special desserts and cocktails. - Stock financial control such as follow all till and cashing up procedures - Supervise and maintain the smooth running of the bars - Assist in the training of the bar/floor staff - Personal development - Identifies problems as they arise, participates in audit programmes as required - Assist cash handling procedures



Geisha Malahide

• Head Leader

  • 2013 - 2014

  - Prevent leadership taking control presentation customer service - Prevent leadership taking control presentation customer service