Steven de Graaf

Informatie analist at Rotterdam The Hague Airport
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Zoeterwoude, South Holland, Netherlands, NL
Languages
  • English -
  • Dutch -

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • Business Information Management Foundation with reference to BiSL
    EXIN
    May, 2016
    - Nov, 2024
  • ISDDF - Information System Design and Development Foundation
    EXIN
    Apr, 2015
    - Nov, 2024
  • IREB Certified Professional for Requirements Engineering, Foundation Level
    iSQL
    Feb, 2015
    - Nov, 2024
  • TMap NEXT Test Engineer
    EXIN
    Feb, 2015
    - Nov, 2024
  • Certified SAFe® 5 Agilist
    Scaled Agile, Inc.
    Apr, 2021
    - Nov, 2024

Experience

    • Netherlands
    • Airlines and Aviation
    • 1 - 100 Employee
    • Informatie analist
      • Jan 2022 - Present

    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • sr. Business Consultant
      • Mar 2021 - Dec 2021

      As Business Consultant at Visma Connect I am involved in analysing information systems and projects, often related to information chains. In this role I draw up system requirements and advice various organizations about their IT applications while focussing on process optimization and structured information exchange. I am responsible for a timely delivery of the project I'm working on and maintaining customer relations.Besides, I participate in tender bids for new clients and projects.

    • Business Analist/Consultant
      • Jun 2017 - Feb 2021

    • Netherlands
    • Civil Engineering
    • 500 - 600 Employee
    • Quality Analist
      • Mar 2017 - May 2017

    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Professional Quality Assurance
      • Feb 2015 - May 2017

    • Netherlands
    • Government Administration
    • 700 & Above Employee
    • Quality Analist
      • Mar 2016 - Mar 2017

      As quality analyst for Rijkswaterstaat I work in a SCRUM team which is responsible for testing all chains of shipping management applications Rijkswaterstaat has. Besides testing I am partly responsible for communication with the internal clients and external software suppliers. As quality analyst for Rijkswaterstaat I work in a SCRUM team which is responsible for testing all chains of shipping management applications Rijkswaterstaat has. Besides testing I am partly responsible for communication with the internal clients and external software suppliers.

    • Netherlands
    • Education
    • 1 - 100 Employee
    • Functioneel beheerder
      • Apr 2015 - Feb 2016

      As business analyst for Vf/Pf I gained requirements for new system functionalities, communicated with the external software suppliers about the content and status of ongoing changes and tested the new functionalities of the application under development. Besides that, I worked on improving and professionalising the IT-calls process within the organisation. As a result, the surplus of IT-calls was minimised over time and the user satisfaction had increased. As business analyst for Vf/Pf I gained requirements for new system functionalities, communicated with the external software suppliers about the content and status of ongoing changes and tested the new functionalities of the application under development. Besides that, I worked on improving and professionalising the IT-calls process within the organisation. As a result, the surplus of IT-calls was minimised over time and the user satisfaction had increased.

    • Netherlands
    • Hospitality
    • 1 - 100 Employee
    • Hospitality Employee
      • Dec 2011 - Jan 2015

    • Netherlands
    • Airlines and Aviation
    • 700 & Above Employee
    • Graduate Intern
      • Mar 2014 - Sep 2014

      Within this 6 month internship at Schiphol Group, I developed a simulation model for the Security Policy department. Using this simulation model, insight can be provided in the current performance of security checkpoints as well as the effects of potential improvements. Several improvements were implemented during my internship. Within this 6 month internship at Schiphol Group, I developed a simulation model for the Security Policy department. Using this simulation model, insight can be provided in the current performance of security checkpoints as well as the effects of potential improvements. Several improvements were implemented during my internship.

    • Netherlands
    • Research Services
    • 700 & Above Employee
    • Marketing and Communication student assistent
      • Mar 2009 - Feb 2014

    • Netherlands
    • Higher Education
    • 1 - 100 Employee
    • Member in 'Lustrum Memoria Committee' of study association SVTB Curius
      • Feb 2013 - Dec 2013

      Together with this committee I summarized the history of the study association and the faculty TPM of TU Delft in a book and movie. Together with this committee I summarized the history of the study association and the faculty TPM of TU Delft in a book and movie.

    • Service Employee
      • Feb 2009 - May 2011

Education

  • Delft University of Technology
    Master's Degree, Systems Engineering, Policy Analysis and Management
    2012 - 2014
  • Delft University of Technology
    Bachelor's Degree, Systems Engineering, Policy Analysis and Management
    2008 - 2012
  • CSG Calvijn
    High School, Nature and Technique & Nature and Health profile
    2002 - 2008

Community

You need to have a working account to view this content. Click here to join now