Steven de Graaf
Informatie analist at Rotterdam The Hague Airport- Claim this Profile
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Dutch -
Topline Score
Bio
Credentials
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Business Information Management Foundation with reference to BiSL
EXINMay, 2016- Nov, 2024 -
ISDDF - Information System Design and Development Foundation
EXINApr, 2015- Nov, 2024 -
IREB Certified Professional for Requirements Engineering, Foundation Level
iSQLFeb, 2015- Nov, 2024 -
TMap NEXT Test Engineer
EXINFeb, 2015- Nov, 2024 -
Certified SAFe® 5 Agilist
Scaled Agile, Inc.Apr, 2021- Nov, 2024
Experience
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Rotterdam The Hague Airport
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Netherlands
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Airlines and Aviation
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1 - 100 Employee
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Informatie analist
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Jan 2022 - Present
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Visma Connect B.V.
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Netherlands
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IT Services and IT Consulting
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1 - 100 Employee
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sr. Business Consultant
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Mar 2021 - Dec 2021
As Business Consultant at Visma Connect I am involved in analysing information systems and projects, often related to information chains. In this role I draw up system requirements and advice various organizations about their IT applications while focussing on process optimization and structured information exchange. I am responsible for a timely delivery of the project I'm working on and maintaining customer relations.Besides, I participate in tender bids for new clients and projects.
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Business Analist/Consultant
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Jun 2017 - Feb 2021
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Boskalis Nederland
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Netherlands
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Civil Engineering
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500 - 600 Employee
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Quality Analist
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Mar 2017 - May 2017
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SYSQA
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Netherlands
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IT Services and IT Consulting
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1 - 100 Employee
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Professional Quality Assurance
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Feb 2015 - May 2017
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Rijkswaterstaat
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Netherlands
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Government Administration
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700 & Above Employee
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Quality Analist
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Mar 2016 - Mar 2017
As quality analyst for Rijkswaterstaat I work in a SCRUM team which is responsible for testing all chains of shipping management applications Rijkswaterstaat has. Besides testing I am partly responsible for communication with the internal clients and external software suppliers. As quality analyst for Rijkswaterstaat I work in a SCRUM team which is responsible for testing all chains of shipping management applications Rijkswaterstaat has. Besides testing I am partly responsible for communication with the internal clients and external software suppliers.
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Vervangingsfonds/Participatiefonds
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Netherlands
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Education
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1 - 100 Employee
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Functioneel beheerder
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Apr 2015 - Feb 2016
As business analyst for Vf/Pf I gained requirements for new system functionalities, communicated with the external software suppliers about the content and status of ongoing changes and tested the new functionalities of the application under development. Besides that, I worked on improving and professionalising the IT-calls process within the organisation. As a result, the surplus of IT-calls was minimised over time and the user satisfaction had increased. As business analyst for Vf/Pf I gained requirements for new system functionalities, communicated with the external software suppliers about the content and status of ongoing changes and tested the new functionalities of the application under development. Besides that, I worked on improving and professionalising the IT-calls process within the organisation. As a result, the surplus of IT-calls was minimised over time and the user satisfaction had increased.
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Verwiel en Wijngaard
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Netherlands
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Hospitality
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1 - 100 Employee
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Hospitality Employee
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Dec 2011 - Jan 2015
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Royal Schiphol Group
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Netherlands
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Airlines and Aviation
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700 & Above Employee
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Graduate Intern
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Mar 2014 - Sep 2014
Within this 6 month internship at Schiphol Group, I developed a simulation model for the Security Policy department. Using this simulation model, insight can be provided in the current performance of security checkpoints as well as the effects of potential improvements. Several improvements were implemented during my internship. Within this 6 month internship at Schiphol Group, I developed a simulation model for the Security Policy department. Using this simulation model, insight can be provided in the current performance of security checkpoints as well as the effects of potential improvements. Several improvements were implemented during my internship.
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Delft University of Technology
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Netherlands
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Research Services
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700 & Above Employee
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Marketing and Communication student assistent
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Mar 2009 - Feb 2014
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Study Association Curius
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Netherlands
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Higher Education
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1 - 100 Employee
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Member in 'Lustrum Memoria Committee' of study association SVTB Curius
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Feb 2013 - Dec 2013
Together with this committee I summarized the history of the study association and the faculty TPM of TU Delft in a book and movie. Together with this committee I summarized the history of the study association and the faculty TPM of TU Delft in a book and movie.
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Berkman Energy Services
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Barendrecht
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Service Employee
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Feb 2009 - May 2011
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Education
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Delft University of Technology
Master's Degree, Systems Engineering, Policy Analysis and Management -
Delft University of Technology
Bachelor's Degree, Systems Engineering, Policy Analysis and Management -
CSG Calvijn
High School, Nature and Technique & Nature and Health profile