Experience

Panasonic Electric Works Europe AG

• Germany
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Order Management and Logistics Clerk

  • Jun 2018 - Present



DACHSER

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Export Specialist

  • Aug 2015 - May 2018

  - Accepting and processing airfreight export shipments.- Completing export declarations and all relevant export documents for worldwide shipments, including EUR1, INF3, ATR and T1 documents.- Quotations, billing and dealing with insurance claims. - Responsible for numerous key accounts and out of the ordinary shipments.



Yusen Logistics (Europe)

• Netherlands
• Truck Transportation
• 700 & Above Employee

• Export Specialist

  • Aug 2012 - Jul 2015

  - Accepting and processing airfreight export shipments.- Completing export declarations and all relevant export documents for worldwide shipments, including EUR1, INF3, ATR and T1 documents.- Quotations, billing and dealing with insurance claims.



CCS-Express GmbH

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Export Specialist

  • Jun 2011 - Jul 2012

  - Accepting and processing airfreight export shipments.- Completing export declarations and all relevant export documents for worldwide shipments, including EUR1, INF3, ATR and T1 documents.- Quotations, billing and dealing with insurance claims.



Randstad New Zealand

• Staffing and Recruiting
• 1 - 100 Employee

• Various / Work and Travel Visa

  • Dec 2009 - Apr 2010

  Whilst on a work and travel visa in New Zealand I completed various temporary roles on behalf of Randstad for Iron Mountain, New Zealand Post and the ministry of economic development in Auckland.



Servisair

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Cargo Supervisor

  • Feb 2008 - Nov 2009

  My role as cargo supervisor involved overseeing the day to day running of the office within Servisair Cargo Birmingham. This involved the planning of the shift to ensure that all deadlines, quality standards and commercial needs were met thorough prioritising and delegating the daily workload. I was also responsible for ensuring that the cargo agents were fully trained and aware of any new airline or governmental regulations through the implementation of new working procedures and internal memos.



Select Appointments Ltd

• Various / Work Travel Visa

  • Feb 2007 - Feb 2008

  Whilst on a one year work and travel visa in Australia I worked on a number of appointments in Sydney and Brisbane. All were office based data entry roles including Queensland Government, Downer Engineering, IAG and NRMA.



Servisair

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Cargo Duty Manager

  • Feb 2003 - Feb 2007

  During my time as Duty Manager I was responsible for the smooth running of the allocated shift and oversaw around 30 staff members within the office and warehouse. My tasks involved the organisation and management of staffing levels, including monthly rosters and holiday planning. Management of time, attendance, sickness and disciplinaries. The consistent maintenance of customer service levels for both our airline customers and our forwarding agents. The planning and monitoring of staff training, including dangerous goods and aviation safety courses. The management of Health and Safety in the workplace, including the implemantation of safe working practices in accordance with the relevant risk assessments. The introduction of new systems within the office, including paperless customs system, the Emirates Skychain Cargo System and the start up of the import customs clearance unit.

• Cargo Supervisor

  • Feb 2001 - Feb 2003

• Cargo Agent

  • Aug 2000 - Feb 2001

  - The processing of all imports and exports into and out of Birmingham Airport for over 30 Airlines, including Emriates and Continental Airlines- Dealing with a high number of telephone enquiries from freight forwarders and our airline customers.- The processing of shipments through both in-house and airlines own computer systems.- Constantly prioritising workloads in order to meet tight deadlines in a high pressure environment.- Completing AWBs, invoicing and manifesting all export shipments on flights and trucks ex Birmingham.- Completing IATA Dangerous Goods checks.



Air France KLM Martinair Cargo

• Netherlands
• Airlines and Aviation
• 700 & Above Employee

• Cargo Reservations Agent

  • Feb 1997 - Jul 2000

  - Receiving bookings from Freight Forwarders and key clients by phone - Quoting Freight Forwarders for big and oversize shipments- General cargo operations, including flight planning - Post-Flight tracking and advising agents of status as required