Experience

BLOOMINGDALE'S THE OUTLET STORE, INC.

• United States
• Retail
• 1 - 100 Employee

• Receiving Associate

  • Aug 2022 - Jul 2023

  New York, New York, United States Complete transfer requests Sort damaged item complete damage tickets Sort merchandise by department/brand Distribute merchandise to each individual department Print/replace pricing tickets Report pricing discrepancies Load/unload pallets from shipment Account for shipment/manifest accuarcy Handle incoming merchandise to prevent loss/shortage Sort/Organize stockroom and storage areas



URBAN SPACE MANAGEMENT (EVENTS ) LTD

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Groundskeeper

  • Nov 2021 - Feb 2022

  New York, New York, United States Trash and recyclable collection Sweep and maintain grounds cleanliness Assist booths during market open hours Open/close (remove gates) for market operating hours Environmental cautionary details Secure grounds during market hours Watch surveillance monitors during market operating hours



AMERICAN EAGLE OUTFITTERS INC.

• United States
• Retail
• 700 & Above Employee

• Brand Ambassador

  • Jul 2019 - Sep 2021

  New York, New York, United States Engage with patrons Maintain floor standard Provide customer service Provide in depth product knowledge Maintain size integrity of floor set Open cash-wrap at beginning of store open hours Close cash-wrap at the end of the day Maintain floor for next morning shift Stock cash-wrap with bags Handled special transactions including returns and price overrides Separate censors from censor pins Train new hire employees in store standards and practices Credit and… Show more Engage with patrons Maintain floor standard Provide customer service Provide in depth product knowledge Maintain size integrity of floor set Open cash-wrap at beginning of store open hours Close cash-wrap at the end of the day Maintain floor for next morning shift Stock cash-wrap with bags Handled special transactions including returns and price overrides Separate censors from censor pins Train new hire employees in store standards and practices Credit and loyalty acquisition Optimize sales volume and profitability by identifying profitable lines and bestsellers Sort store to store transfers Clean and maintain fitting rooms and go backs based on COVID standards Handle store to door deliveries and in store customer pick ups Dispose of trash and recyclables in designated days Maintain stockroom integrity Coached new colleagues in store policy, sales and floor standards Shared techniques to help boost KPI Show less



TOPSHOP TOPMAN

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Advisor

  • May 2018 - Jul 2019

  New York, New York, United States Customer Experience Maintain Sales Floor for assigned department Product replenishment for assigned department Keep floor/ product standards optimal Greet customers/clients upon entrance into the establishment Provided clients/ customers with a personal sales experience Addressed customer questions regarding products, sales, and discounts Operate the till/ cash-wrap to finalize purchases Handled special transactions including returns and price overrides Open till/… Show more Customer Experience Maintain Sales Floor for assigned department Product replenishment for assigned department Keep floor/ product standards optimal Greet customers/clients upon entrance into the establishment Provided clients/ customers with a personal sales experience Addressed customer questions regarding products, sales, and discounts Operate the till/ cash-wrap to finalize purchases Handled special transactions including returns and price overrides Open till/ cash-wrap during opening shifts Operate fitting rooms and process products to put back on the sales floor Give hourly/ daily operation reads based on unit per transaction, conversion, and accumulated transaction value Optimize sales volume and profitability by identifying profitable lines and bestsellers Show less



Nordstrom Rack

• United States
• Retail
• 300 - 400 Employee

• Cashier Customer Service

  • Jun 2015 - Jan 2016

  4024 College Point Blvd Flushing, NY Provided customers with a personal sales experience Addressed customer questions regarding products, sales, and discounts Maintained, cleaned, and organized all areas within the department Received deliveries and cataloged inventory through company database Processed customer transactions Reconciled total Debit, Credit and Sales transactions at end of shift Handled special transactions including returns and price overrides