Experience

Procede Software

• United States
• Software Development
• 1 - 100 Employee

• Application Systems Consultant

  • Dec 2018 - Present



QuadKor Inc. (Infor Gold Channel Partner)

• United States
• Information Technology & Services
• 1 - 100 Employee

• Implementation Consultant

  • Mar 2016 - May 2018

  Project management, software training, implementation and consulting, software manual creation. Interacted with customers, both remotely and onsite to further understand business process and subsequently training them on how to use Infor Service Management software or MindYourService software to more efficiently run their business. Tested out new product releases as well as report software bugs and test said bug fixes. Created a training plan to help other consultants implement MindYourService software in the future. Show less



The Reynolds and Reynolds Company

• United States
• Software Development
• 700 & Above Employee

• Solutions Specialist

  • May 2014 - Feb 2016

  Customer facing, software utilization, consulting, and training. Worked within the auto industry to enhance employee knowledge of the Reynolds Dealership Management System. Introduced new products to customers and educated them on new or underutilized features, both in person and via video conferencing. Upheld great customer relations by addressing needs via email and telephone when not onsite at the dealership. Collaborated interdepartmentally within the company to best meet the needs of my customers. Show less