Experience

(MCA) Motor Club Of America

• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Sales Associate

  • Apr 2016 - Present

  My responsibilities include providing drivers with roadside protection plans, as well as presenting the opportunity for financial freedom to those willing to work for themselves. My responsibilities include providing drivers with roadside protection plans, as well as presenting the opportunity for financial freedom to those willing to work for themselves.



Adecco

• Switzerland
• Staffing and Recruiting
• 700 & Above Employee

• Customer Service Representative

  • Nov 2015 - Mar 2016

  Active role in diagnosing and providing resolution of customer complications. Provided assistance navigating website and provided promotional offers/upselling. Placing, checking, and tracking orders for customer. Responsible for redirecting customer to proper department, when deemed necessary. Trusted with sensitive information such as credit/debit card numbers, and processing payments. Provide correspondence via email. Provide assistance to customers via chat. Active role in diagnosing and providing resolution of customer complications. Provided assistance navigating website and provided promotional offers/upselling. Placing, checking, and tracking orders for customer. Responsible for redirecting customer to proper department, when deemed necessary. Trusted with sensitive information such as credit/debit card numbers, and processing payments. Provide correspondence via email. Provide assistance to customers via chat.



Percepta

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Service Representative

  • Jul 2015 - Oct 2015

  Active role in the diagnosis and solution of customer grievances and complications. Scheduling follow-ups and/or appointments for customer. Trusted by the company and customers with personably identifiable information such as customer's number, address, and other contact information. Made outbound calls to upsell products, and offer services, and promotions. Responsible for redirecting customer to proper department, when deemed necessary. Active role in the diagnosis and solution of customer grievances and complications. Scheduling follow-ups and/or appointments for customer. Trusted by the company and customers with personably identifiable information such as customer's number, address, and other contact information. Made outbound calls to upsell products, and offer services, and promotions. Responsible for redirecting customer to proper department, when deemed necessary.



Domino's

• United States
• Restaurants
• 700 & Above Employee

• Delivery Expert / Shift Runner (CSR)

  • Mar 2013 - Mar 2015

  Worked intrinsically with the stores finances, and solely responsible for daily deposits. Experience with industrial grade food appliances. Exercised exceptional time management and customer service. Two years of daily cash handling experience. One year of management experience. Worked intrinsically with the stores finances, and solely responsible for daily deposits. Experience with industrial grade food appliances. Exercised exceptional time management and customer service. Two years of daily cash handling experience. One year of management experience.



Adecco

• Switzerland
• Staffing and Recruiting
• 700 & Above Employee

• Customer Service Representative

  • Nov 2014 - Jan 2015

  Active role in the diagnosis and solution of customer complications. Provided assistance navigating website and provided promotional offers/upselling. Placing, checking, and tracking orders for customer. Completed training in the use of terminal software in a short timeframe. Responsible for redirecting customer to proper department, when deemed necessary. Trusted with sensitive information such as credit/debit card numbers, and processing payments. Active role in the diagnosis and solution of customer complications. Provided assistance navigating website and provided promotional offers/upselling. Placing, checking, and tracking orders for customer. Completed training in the use of terminal software in a short timeframe. Responsible for redirecting customer to proper department, when deemed necessary. Trusted with sensitive information such as credit/debit card numbers, and processing payments.