Steven Chhan
Principal Engineer, Program/Project Management, Supplier Development, ISO9001/AS9100D Lead Auditor at Virgin Galactic- Claim this Profile
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Bio
Credentials
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Basic Composites
The Spaceship CompanyDec, 2022- Nov, 2024 -
Geometric Dimensioning & Tolerancing (GD&T) Certification
GD&T Basics - Engineer Essentials LLCNov, 2022- Nov, 2024 -
AS9100D Lead Auditor Certification
ASQ - World HeadquartersMar, 2019- Nov, 2024 -
FAA Surveillance Auditor CFR Part 145, Part 65, Part 43
Federal Aviation AdministrationJan, 2018- Nov, 2024 -
FAA ODA Manufacturing Certification
Federal Aviation AdministrationSep, 2017- Nov, 2024 -
FAA Organization Designation Authorization (ODA) Application Certification
Federal Aviation AdministrationJul, 2017- Nov, 2024 -
FAA Manufacturing ODA Unit Member Certification
Federal Aviation AdministrationJun, 2016- Nov, 2024 -
AS9100C Lead Auditor Certification
ASQ - World HeadquartersOct, 2012- Nov, 2024 -
Electrostatic Discharge Prevention Certification
Panasonic Avionics CorporationJun, 2012- Nov, 2024 -
Certified Calibration Technician (CCT)
Prime Technological ServicesJan, 2012- Nov, 2024 -
Certification and Surveillance of Part 145 Repair Stations
Federal Aviation AdministrationSep, 2011- Nov, 2024 -
Lean Six Sigma Black Belt (ICBB)
NASA Jet Propulsion LaboratoryJun, 2010- Nov, 2024
Experience
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Virgin Galactic
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United States
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Aviation and Aerospace Component Manufacturing
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700 & Above Employee
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Principal Engineer, Program/Project Management, Supplier Development, ISO9001/AS9100D Lead Auditor
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Jun 2022 - Present
* Manage complex supplier issues, supplier evaluations, assessments, continual improvement processes, and supplier scorecards. * Prime focal for major DAWN mothership and next-generation spaceship program, and sub-tier supplier management, capability, and capacity audits. * Manage and maintain audit programs and schedules (internal, supplier, process, capability, capacity) to exceed industry standard AS9100D, ISO9001, and other regulatory requirements, and train and mentor junior engineers. Responsible for establishing the dock-to-stock and supplier quality metrics across the business enterprise. * Collaborate with cross-functional teams to review engineering design, revisions, manufacturing processes, product planning, supplier and commodity management, and procedures management. * Spearhead timely response to root cause corrective action using problem-solving methods and continuous use of improvement tools: A3, 8D, Ishikawa, 5Whys, Six Sigma, Kaizen, Poka-Yoke, PFMEA, and FMEA, measurement system analysis (MSA), and Lean. * Implement advanced product quality planning (APQP) to align with the program schedule as part of the production part approval process (PPAP) and product development process (PDP) for multiple suppliers based on new product requirements, revisions, and process changes. * Review product blueprint and technical specifications to ensure the parts are manufactured in accordance with specific requirements and standards, review first article inspection data, and ensure requirements are met. * Sound understanding of compliance to FAA CFR 14, Part 400, Part 145, Part 65, Part 121, Part 21, Part 23, Part 25, Part 27, Part 77, Part 91, Part 135, and solid knowledge of the FAA / NASA UAM Concept of Operations V2.0 and AAM Implementation Plan and industry development of electrification. Show less
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Parker Hannifin
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United States
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Industrial Machinery Manufacturing
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700 & Above Employee
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FAA ODA Administrator, Principal Quality Engineer, Project Management, AS9100D/ISO9001 Lead Auditor
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Feb 2016 - Jun 2022
* Configuration management of Technical Orders for Military projects, and Document Control in compliance with ITAR and EAR requirements. * Manage Suppliers, Internal, & Repair Station audit programs to meet requirements per Customers' PO, AS9100 standards, FAA, CAAC, EASA, and regulatory compliance. * Manage RCCA, analyze and reduce risks with quality tools such as PFMEA, Ishikawa, A3 (10-steps), and 8D to effectively control and prevent recurrence, ultimately adhering to the zero-defect culture. * Advise cross-functional teams on quality requirements relevant to military and commercial contracts. * Lead multiple High-Performance Teams to reduce cost savings for the organization and adhere to continuous improvement goals. * Maintain the Parts Manufacturing Approval for the ODA office, and auditing of all company manufacturing facilities and suppliers to ensure compliance with company policy and quality standards. * Collaborate with cross-functional teams to review engineering releases and changes, manufacturing processes, product planning, and process specifications as it relates to APQP / PPAP deliverables. * Support teams to launch prototype and special projects throughout the product lifecycle, and ensuring contractual obligations are completed on time following the AS9145 standard requirements. * Resolve quality escapes, coordinate with appropriate teams to provide resolution, and control risk. * Review product blueprint and technical specifications to ensure the parts are manufactured in accordance with industry standards, complete first article inspection report, and ensure key characteristics are checked per design. * Designated Quality Representative - Source Inspections and fulfill the AS9102 standard for Prime Military customers. * Conduct Management Reviews to meet standards in quality, cost reduction, and personnel productivity through key process indicators, and relevant metrics for continuous improvements. Show less
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Panasonic Avionics Corporation
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United States
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Aviation and Aerospace Component Manufacturing
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700 & Above Employee
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Senior Program Manager / Repair Station Quality Manager / Training Manager
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May 2011 - Nov 2015
* Successfully achieved all milestones of the assigned programs throughout the product lifecycle to meet cost and requirements per scope of work, and exceeded customer expectations. * Managed multiple complex programs with cross-functional teams, customers, and vendors: Kickoff, PDR, CDR, Production Approval, Product Launch, and post-delivery support. * Lead and train staff in preparation for internal and external audits, customer audits, and continuous improvement programs and record all corrective action in the proprietary CAPA system. * Management of self-evaluation to add new capabilities to the accepted FAA Repair Station capability list. * Ensure compliance with company policies, practices, and procedures and processes adheres to AS9100 QMS. * Spearhead onsite vendor and supplier product audits and assessments assuring compliance to in-process inspections, special process requirements, first article inspection (AS9102), and final product inspection. * Manage and negotiate service requirements and changes in service agreements, and consult with executive management on department business plans and objectives. * Manage subcontractor performance and provides an independent assessment of product performance to quality. * Monitor supply chain, multi-organizational, and contractor compliance with milestone and system performance criteria and prevent disruptions and mitigate any snag in schedules of deliverables. * Manage certificated Repair Station and relevant QMS, training programs, operational manuals, calibration systems, and return to service (RTS) in accordance with multiple agency regulations and customer’s requirements. Show less
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NASA Jet Propulsion Laboratory
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Senior Management Mission Resources, Deep Space Network, Training Administrator
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Mar 2006 - May 2011
* Maintained projects that involve detailed design and preparation of written specification for analysis, modeling and simulation, probability, statistics, theory, optimization, and scientific methods.* Lead in the coordination, planning, forecasting, and analysis of mission requirements and present concrete recommendations on findings of results.* Interfaces with project planning managers, mission directors, and all levels of personnel to incorporate project's major events and fulfillment.* Compare observed data against established standards to identify areas of improvement.* Responsible for customer relationships as it relates to operational issues and guide project solution plans for complex projects, programs, and missions.* Presentation of complex technical data to various audience* Experience with measurement analysis and various methodologies Show less
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Operations Chief, Space Flight Operations Facility Management, Training Curriculum Development
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Jun 2001 - Mar 2006
* Accountable for the Network Operations Control Center daily functions, and staff management including recruit, hire, and train to ensure sufficient resources for continual successful operations.* Provide leadership by evaluating direct reports on performance, periodic reviews of goals, and development plans.* Spearhead network testing and ongoing training to ensure the department is at the highest level of proficiency. * Monitor Deep Space Network ground system performance in support of real-time activities, and guidance in fault isolation and restoral actions, ensuring the center is operating efficiently.* Evaluation and documentation of Agency processes and procedures, including generating, updating, and deleting work instructions, executing spacecraft sequence of events and subsystems parameters for all space programs. Show less
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LORAL Space & Communications
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Defense and Space Manufacturing
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Senior Network Operations Center Engineer, Lead Trainer and Certification Staff
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Jun 1999 - Jun 2001
* Managed and coordinated video and data communications traffic for major broadcasting companies. * Management of new methodologies for departmental procedures and policies meet regulatory requirements * Managed fleet of earth orbiting satellites systems, and supervised staff at the network control center. * Managed training program and certification for department personnel, chaired as part of the certification staff * Lead and mentored junior controllers to become certified senior controllers, and implement a continual learning program. Show less
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Education
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1997 - 1999
DeVry University
Bachelor of Science - BS, Computer Science -
1993 - 1996
California State University, Fullerton
Bachelor Art - Undergrad Studies, International Business -
2018 -
Federal Aviation Administration
FAA Academy - Oklahoma City, OK, Surveillance of Part 145 Repair Station Audit Program -
Caltech
Certification Specialist, Telecommunications Engineering
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