Steven Caswell

Senior Cloud Consultant at Vertical Relevance
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta Metropolitan Area

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Matt Williams

I have worked with Steve for over 10 years. Steve is one of the most technically sound individuals I have ever worked with and also has the ability communicate effectively to a non-technical audience. He single-handedly designed and built our AWS Cloud infrastructure and led the efforts to migrate our mission critical applications to AWS. The quality I most appreciate about Steve is his work ethic and dedication to the job. Steve has worked tirelessly to insure our critical applications are fully operational and is always willing to jump into any situation and add his expertise. Steve has bailed us out of many situations over the years and is an invaluable asset to the team.

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Credentials

  • AWS Certified Solutions Architect - Professional
    Amazon Web Services
    Oct, 2015
    - Nov, 2024
  • AWS Certified Solutions Architect - Associate Level
    Amazon Web Services
    Nov, 2014
    - Nov, 2024

Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Senior Cloud Consultant
      • Dec 2020 - Present

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Director, DevOps
      • Nov 2018 - Dec 2020

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • DevOps Engineer
      • May 2017 - Nov 2018

      Lead engineer on a project to convert container orchestration from Rancher to Kubernetes at AWS Support analyst on a project to implement a blue/green production environment at AWS. Lead engineer on a project to convert container orchestration from Rancher to Kubernetes at AWS Support analyst on a project to implement a blue/green production environment at AWS.

    • United Kingdom
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Cloud Architect
      • Apr 2016 - May 2017

      Consulting with our US customers, helping build and architect new solutions, data center migrations, and scaling their adoption of cloud technologies. Green field development of Amazon Web Services infrastructure (EC2, RDS, EMR, etc), e.g. looking at an existing service or data centre and then architecting a more effective solution in AWS. Consulting with our US customers, helping build and architect new solutions, data center migrations, and scaling their adoption of cloud technologies. Green field development of Amazon Web Services infrastructure (EC2, RDS, EMR, etc), e.g. looking at an existing service or data centre and then architecting a more effective solution in AWS.

    • United States
    • Internet Publishing
    • 100 - 200 Employee
    • VP, Platform Engineering/Principal Architect
      • 2014 - Mar 2016

      Responsible for oversight of all IT application operating environments. Direct responsibilities include: architectural ownership of compute environments, planning and execution of tactical environmental enhancements and upgrades, operational budget planning and execution, strategic vision and long-term planning of compute operations, and direct communication with executive leadership. Initially reported to the CIO. Now reporting to the Senior VP of DevOps Infrastructure due to organizational realignment. Significant accomplishments: • Initiated the move of all application development computing resources from on-premise data center to the Amazon AWS cloud. This initiative was undertaken due to the full rearchitecture and redeployment of our internal mission-critical business applications with no existing on-premise resources capable of handling the new application roll-out. Worked closely with the CIO to plan, review, architect, and lead building the AWS deployment. Use of AWS as our new all-in compute platform has saved the company an estimated $2.5M annually. The use of AWS also reduced the overall project scheduled by an estimated nine-months, leading to savings of another estimated $750K. • As part of the AWS cloud initiative, established a new application load testing environment, allowing the new application suite to be rolled out with no significant performance issues due to compute capacity. • As part of the AWS cloud initiative, oversaw the standardization of all development, integration, and quality testing compute environments. This led to improvement of project delivery efficiency of an estimated 200% due to consistent deployment layouts and the ability to automate a significant portion of the deployment mechanisms. Show less

    • United States
    • Internet Publishing
    • 100 - 200 Employee
    • VP, Production Systems
      • 2008 - 2012

      Scope of authority was elevated to include ownership of application hardware systems. New responsibilities included hardware specification, purchase, and installation, along with operating system management and support. Worked closely with the infrastructure team to define co-location hosting and network requirements. Also assumed management of DBA team, which grew to a size of three during this period. Oversight of hardware and operational support still entailed responsibilities outlined below under Director of Production Support description. Reported to the CIO. Significant accomplishments:• Spearheaded the move of the entire application suite from hardware owned and operated by a managed hosting facility, to company owned and managed hardware at a co-location facility. This move including the installation and management of hardware to run the entire application and database. The move was conducted with minimum application downtime and no data loss, saving the company an estimated $1M annually.• Leading a team of four support analysts, continuously met all system up-time and application delivery SLAs, preventing outages that were estimated to cost the company a total of $1M annually.• Initiated and oversaw deployment of an open-source disk-less desktop system to about 500 user workstations, allowing the company to delay the replacement of aging hardware, and allowing the company to terminate significant desktop licensing. The initial savings was estimated to be $750k, and the continued ongoing annual savings was estimated at about $250k. Show less

    • Director, Production Support
      • 2006 - 2008

      Assumed responsibility for building an application support team for the company, which had not existed to this point. Grew the team from one to four support analysts. Responsibilities included creation and implementation of new operational processes, established an after-hours on-call rotation, scheduling and deployment of software releases, generation of work breakouts for all support analysts, management of development and test environments, stabilization of production systems, as well as day to day issue management. Also worked closely with development and QA teams in a precursor to DevOps, assisting in high-level application design to increase software maintainability. Reported to the CIO.Significant Accomplishments:• Stabilized the production application platform through a series of software improvements, leading to a 90% reduction in system outages.• Implemented monitoring and alerting of various application components, leading to meeting system up-time and software delivery SLAs for a consecutive two year period.• Grew the support team to three analysts, while increased the number of production problem tickets worked and resolved by 200%. Show less

    • Senior Software Developer
      • 2005 - 2006

      Began tenure with company as an senior Java developer responsible for work on the production mission-critical CRM application (ACCORD). ACCORD was based on a Java Swing front-end, Java/J2EE middleware (WebLogic and JBoss) and an Oracle server database back end. Responsible for coding, implementation and post-launch support of functional upgrades of the application with input regarding both high-level requirements and low level design decisions. Also assumed the role of requirements analyst for several functional enhancement projects. Reported to the Application Development Manager.Significant Accomplishments:• Designed and developed a significant integration with a major telecom provider that allow application users to use real-time order entry of telecom products. This was one of the first third party integrations for Allconnect which lead to reduced order breakage, resulting in business savings and heightened customer satisfaction.• Instilled significant advancements into the Software Development Life Cycle including a dedicated three tiered environment and redesigned build and deploy automation. These improvements led to a 250% reduction in lead time for build and deploy cycles. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Engineer
      • Jun 2003 - Jul 2005

      I joined SolTech as a senior software developer. While with SolTech I Designed several small web-based applications, architected and designed mission-critical job tracking application for a major credit-card processing organization, using domain-driven design techniques, and developed several Java applications for various SolTech customers. I joined SolTech as a senior software developer. While with SolTech I Designed several small web-based applications, architected and designed mission-critical job tracking application for a major credit-card processing organization, using domain-driven design techniques, and developed several Java applications for various SolTech customers.

  • Mikon
    • Greater Atlanta Area
    • Software Developer
      • Sep 2001 - May 2003

      I joined Mikon as a senior software developer. When with Mikon I developed several graphical application used to enhance the Mikon quality tracking product and developed a scheduling website for a pest control client. I joined Mikon as a senior software developer. When with Mikon I developed several graphical application used to enhance the Mikon quality tracking product and developed a scheduling website for a pest control client.

  • The Palmer Group
    • Greater Atlanta Area
    • Principal Consultant
      • 1989 - 2001

      I joined this small start-up as a minority owner. My first position was as a software developer. I was promoted to various positions during my tenure, include Senior Software Developer, Training Instructor, Training Manager, Senior Consultant, and Principal Consultant. I developed scores of applications for various clients in the engineering and financial industries, developed and delivered SQL-based classroom training, and performed many performance tuning engagements, I participated in all levels of the SDLC, including requirements gathering, system architecture, design, development, testing, delivery, installation, and support. I was a major participant in growing the company from a very small start-up of three individuals into $10M annual revenue. I remained with the company when it was purchased first by The UniLink Group and subsequently BuildNet. With both new companies I remained as a principal software engineer. Show less

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