Experience

TIEGERMAN (formerly School for Language & Communication Development)
• United States
• Education Administration Programs
• 100 - 200 Employee
• Teaching Assistant

  • Jul 2023 - Present


T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Assistant Manager

  • Apr 2019 - Sep 2023

  Provide Outstanding Customer ServiceMaintain InventoryReconcile SalesMaintain aesthetics of the shopCash HandlingSales Lead/Associate Manager

• Retail Associate Manager

  • Apr 2018 - Sep 2023

  Gain a complete understanding of specific goals, objectives, and audiencesHelp build a well-developed and high-performing team that works together collaboratively.Collaborate with the team to ensure the company is providing consistently excellent products and service, and that the environment is inviting and well-stockedSet daily employee objectives and schedules to achieve and exceed company productivity and sales goalsMonitor performance and report on progressAdhere to department policies and proceduresPartner with senior manager to ensure quality customer service and supervise a team with diverse talents and responsibilitiesMeet regularly with management to report and plan strategic plans for team objectivesManage controllable expenses and supplies within approved budgets to achieve profitability targetsFill in for senior management in their absence, managing budgets, and coordinating schedules, inventory, and suppliesMonitor customer and client satisfaction, and quality assurance, reporting any problems, accidents, unsafe conditions, or equipment trouble to managementTrack performance and conduct employee reviews Show less