Experience

MultiTech

• United States
• Telecommunications
• 100 - 200 Employee

• Desktop Administrator

  • Jun 2013 - Present

  Mounds View, MN • Solve users network, computer hardware and software issues • Work with Microsoft Windows 7, 8.1, and 10 • Windows User Account Administration through Active Directory • On-boarding and off-boarding employees • Administer Microsoft Server environments (Exchange 2016, Skype for Business) • Administer Kronos timekeeper • Administer Avaya IP Office phone system

• Design Validation Engineering Specialist II

  • Apr 2009 - Jun 2013

  • Performed testing of new data communications devices such as analog and wireless modems • Performed driver and software installs on Microsoft Windows OS's from XP to Server 2008 R2 to Windows 7 and Linux OS's • Installed data communications devices into existing computer hardware for testing purposes • Used FTP, UDP, SMTP, POP3, Telnet for testing • Measured voltage and current of new communications devices for data sheets • Wrote scripts in terminal services (Tera Term) for… Show more • Performed testing of new data communications devices such as analog and wireless modems • Performed driver and software installs on Microsoft Windows OS's from XP to Server 2008 R2 to Windows 7 and Linux OS's • Installed data communications devices into existing computer hardware for testing purposes • Used FTP, UDP, SMTP, POP3, Telnet for testing • Measured voltage and current of new communications devices for data sheets • Wrote scripts in terminal services (Tera Term) for testing purposes • Communicated with management and engineers about testing issues

• Group Leader

  • Jan 2005 - Apr 2009

  • Supervised a team of 5 test technicians • Tested data communications devices including wireless modems and machine to machine communication devices • Fixed bad data communication devices

• Test Technician

  • Jun 1995 - May 2006

  * Tested data communications products including analog modems and routers * Fixed bad boards for shipping goals