Experience

Pyrford Lakes

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Sales Manager

  • Nov 2018 - Present

  Primarily responsible for driving sales forward at the club specifically in Golf membership, Golf days and Function and events. Ensuring a smooth experience for the customers from enquiry to planning to preparation to delivery. Role responsibilities include;To hit weekly/monthly sales and activity targets Using initiative to identify and follow up opportunities with potential customers, companies and corporates who are not already on the database Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business whilst drive conversion Work closely with the central marketing team to achieve sales objectives Attend daily meetings with the general manager to discuss pipeline and forecastAchieve weekly calls and appointment targets for the clubHandle and deal with all inbound enquiries over the phone or by email and social mediaContribute to the team performance by sharing and implementing best practice ideas Have complete compliance with CRM (Zoho and Microsoft dynamics CRM)Responsible for all data capture within the club Send company standard quotations, proposals and information by post or email Achieve conversion levels of each stage of the sales process Generation of referrals from all new members Maintain a full operating knowledge of the clubs membership system including joining fees, subscriptions, direct debits, cancellation policy, club services and rules Planning and delivery on the day for all Golf and corporate golf days ensuring an unforgettable experience from start to finish.



The Club At Mapledurham

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Golf Sales Advisor

  • Jun 2017 - Nov 2018

  Golf sales advisor at The Club at Mapledurham reporting to the sales manager. Responsible for generating leads; touring prospective member around the facility and competent in closing the sale in order to assist the team in achieving monthly sales targets. Results driven and effective communicator working in a small team completing membership administration. Golf sales advisor at The Club at Mapledurham reporting to the sales manager. Responsible for generating leads; touring prospective member around the facility and competent in closing the sale in order to assist the team in achieving monthly sales targets. Results driven and effective communicator working in a small team completing membership administration.



DP World Tour

• United Kingdom
• Spectator Sports
• 300 - 400 Employee

• Championship Host (Volunteer)

  • May 2016 - May 2016

  Event Volunteer at the BMW PGA Championship at Wentworth, providing customer customer assistance to spectators at the event. Also was enrolled in carry-board and scoreboard duties throughout the week Event Volunteer at the BMW PGA Championship at Wentworth, providing customer customer assistance to spectators at the event. Also was enrolled in carry-board and scoreboard duties throughout the week



Harbour Ridge Yacht & Country Club

• Hospitality
• 1 - 100 Employee

• Golf intern

  • Oct 2015 - May 2016

  Intern at Harbour Ridge Yacht and Country club wherethe duites included working in golf operations being actively involved in the running of the pro shop from customer sales and relations to tee time reservations. Consistently being the first line of enquiry from members on products and events at the club over the phone and in-person. Completing administrative duties of weekly competitions for members at Harbour Ridge Yacht and Country Club. Passing on of information between different sectors of the business at Harbour Ridge.



DP World Tour

• United Kingdom
• Spectator Sports
• 300 - 400 Employee

• Championship Host (Volunteer)

  • May 2015 - May 2015

  Event volunteer at the BMW PGA Championship at Wentworth, providing customer assistance to spectators at the event Event volunteer at the BMW PGA Championship at Wentworth, providing customer assistance to spectators at the event



BGL Golf (Burhill Golf & Leisure Limited)

• United Kingdom
• Golf Courses and Country Clubs
• 1 - 100 Employee

• Golf Shop Assistant- Internship

  • Apr 2014 - Sep 2014

  To generate sales at the pro shop and provide assistance to members and visitors to the club. Provide on-course refreshments for visitors and members. Complete adiminstrative duties on a daily basis through group and individual bookings at the club as well as communicating effectively between different departments, colleagues, and external companies. To generate sales at the pro shop and provide assistance to members and visitors to the club. Provide on-course refreshments for visitors and members. Complete adiminstrative duties on a daily basis through group and individual bookings at the club as well as communicating effectively between different departments, colleagues, and external companies.



Ladies European Tour

• United Kingdom
• Spectator Sports
• 100 - 200 Employee

• Volunteer

  • Jul 2014 - Jul 2014

  Volunteered at the ISPS Handa Ladies European Masters to provide feedback from spectators about the event and areas the event could improve upon for following years Volunteered at the ISPS Handa Ladies European Masters to provide feedback from spectators about the event and areas the event could improve upon for following years