Accounting Associate

• Dec 2020 - Present

Systems Administrator

• Feb 1995 - Mar 2020

• Maintain dealership-wide LAN computer system, utilized in accounting, payroll, HR, parts inventory, service scheduling, service invoicing, vehicle inventory, finance and insurance, and CRM. • Implement annual software upgrades as needed • Implementation of hardware for expansions and utilized basic floor plan software to maximize space and user workstation efficiency when the dealership was remodeled • In charge of Network Connectivity throughout dealership, including multiple buildings and locations • Active Directory and other server maintenance • Responsible for building, installing, upgrading and maintaining 100+ PCs • Installation of various software packages, including 1. Microsoft Office 2. Summit Estimating 3. Dealer Management Systems 4. Symantec Endpoint 5. HP & Brother printers • Responsible for maintaining users on the Avaya S8300 phone system • Communication with end-users, management, and technical support Additional Technical Skills:  Microsoft Exchange  Proficient with installing & maintaining Windows 7 and 8.1  Familiar with Windows 10 and the upgrade process to Windows 10  Familiar with the basic functions of Server 2008 & 2012 and Active Directory  Responsible for configuring new users on both new & previously used PCs  Responsible for migrating users between departments when needed  Utilized Ghosting software when upgrading PCs when necessary & reformatting drives when needed. Business Skills:  Experienced with Microsoft suite including extensive Excel experience  Comfortable in business communications  Project Management experience  Report and business forms creation with dealership software  Accounting: AP/AR, GL reconciliation, Financial Statement submission  Familiar with HRM & Payroll procedures including quarterly & year-end processes  Familiar with Fixed Asset expensing and reconciliation Show less

Service Advisor

• 1994 - 1994

Service Advisor

• 1988 - 1994

Hired as a warranty administrator, then took on additional responsibilities of service advisor and dispatcher. Hired as a warranty administrator, then took on additional responsibilities of service advisor and dispatcher.

Warranty Administrator

• Oct 1986 - Oct 1988

Started as a file clerk, moved to cashier and eventually warranty administrator. Started as a file clerk, moved to cashier and eventually warranty administrator.