Experience

Wayss: Homelessness & Family Violence in Melbourne, Victoria

• Australia
• Individual and Family Services
• 1 - 100 Employee

• Facilities Team Lead

  • Jan 2022 - Present



Aruma

• Australia
• Individual and Family Services
• 500 - 600 Employee

• Regional facility officer

  • Apr 2021 - Jan 2022



Laurel Group

• Service Manager

  • Sep 2020 - Apr 2021



Summit Facilities Group

• Australia
• Facilities Services
• 1 - 100 Employee

• Building Manager

  • Aug 2020 - Sep 2020



JLL

• United States
• Real Estate
• 700 & Above Employee

• Facility Coordinator

  • Oct 2018 - Mar 2020

  JLL MELBOURNE AIRPORT, QANTAS TERMINAL Oct 2018 – Present Facility Coordinator Terminal, Child Care, GSE, Freight VIC & Regional SA & TAS (Commercial & Industrial) • Responsible as the first point of contact for all building maintenance issues reported by staff. • Responded to reported issues and coordinated efficient resolutions as needed. • Engaged with external contractor as required to ensure that all necessary maintenance was completed. • Coordinated, oversaw and managed daily maintenance regimes within portfolio consisting of the Terminal, GSE, Child Care, Freight VIC & Regional SA & TAS. • Tasmania operations included Qantas Freight facilities in Launceston & Hobart and South Australian operations included Qantas Freight facilities. • Regional facilities were managed remotely from Victoria with quarterly site inspections and business unit meetings monthly. • Responsible for verifying all financials on a weekly basis for all my sites. • Ensured all reactive and PM jobs were completed within KPI targets ensuring quality work output. • Coordinated Minor Works, Capex, LVARF & BU Recharges Include. providing quotes to FM, State Lead & BU and arranging works. • Managed and oversaw both hard and soft services within an integrated role for the client, directly reporting to the State Lead and associated clients. • Organised quarterly facility inspections via IAuditor and conducted safety observations and cleaning inspection on contractors via IAuditor on a weekly basis. • Issued and managed required permits to work in confined space, hot work, work at heights and fire isolations. • Reviewed and approved contractor SWMS & ATCW. • Performed asset management, capturing assets and cross checking in Corrigo to see the description and asset match. • Ensured that contractors on site were appropriately inducted and authorized to be on site.



CBRE

• United States
• Real Estate
• 700 & Above Employee

• Help Desk Analyst

  • Oct 2017 - Oct 2018

  • Coordinated maintenance requests, ensuring system was up to date upon completion. • Organized inductions, security checks and ensured records were up to date for all subcontractors. • Raised Purchase Orders, matched and completed Purchase Orders. • Assisted the procurement team in sorting out tender documents and requested for information emails and general questions. • Attended all Charter Hall Sites in Victoria and educated Facility Managers on Internal systems. • Successfully set up new vendors and tenants into the system and assisted with password resets. • Worked with State leads for setting up new sites, tenants and vendors. • Provided contractor management to deliver cost effective repairs and maintenance.



Visy

• Packaging and Containers Manufacturing
• 700 & Above Employee

• Equipment Coordinator

  • Sep 2015 - Sep 2017

  • Responsible for the organization and on-time, on-cost service delivery of equipment requirements including VR logistics administration duties management. • Performed routing onto most appropriate and cost-effective equipment route for deliveries and removals. • Entered delivery date in line with expectations. • Managed all incoming service requests and raised service request via CRM. • Prepared risk assessments for suppliers and response centre national customers on front life and above workflows. • Docket generation and distribution of equipment to vendors for deliveries and removals via SAP. • Customer interaction record processing daily to organize changeover of damaged bins and front lift amendments or repairs, ensuring checks were carried out on requests and checked for pricing with discrepancies highlighted. • Raised purchase orders for equipment repairs and maintenance, ensuring adherence to the business purchasing policy. • Ensured abandoned assets were removed in a timely manner to ensure upkeep of branding to the public. • Processed VIMS invoices daily and reconciled with PO’s raised and addressed issues with accounts for processing of payment via SAP. • Checking of dockets and raising of purchase orders for OHS Risk Assessments, scheduled servicing on balers. • Picked up and posted all dockets generated for delivery and removal of bins, bags and twine daily. • Followed up on completion of service to ensure complete customer satisfaction. • Efficiently organized bin replacements for damages reported through the run sheet completion report.



SB Painting Services

• Business Owner

  • Mar 2013 - Sep 2017

  Painting Business Owner. Residential and Commercial. Painting Business Owner. Residential and Commercial.