Experience

ASRC Research and Technology Solutions (ARTS)

• Government Relations
• 1 - 100 Employee

• Systems Engineer

  • Apr 2015 - Present

  Egg Harbor Township, NJ * Perform system-wide analysis and functional allocations, business process modeling and interface of software and/or computer hardware systems of the NAS large-scale real time systems composed of hardware, software, firmware, internal operating systems, databases, and network architectures * Perform assignments on a broad range of tasks associated with the implementation of standards techniques, procedures, and criteria as they apply to technical tasks * Participate in the development of… Show more * Perform system-wide analysis and functional allocations, business process modeling and interface of software and/or computer hardware systems of the NAS large-scale real time systems composed of hardware, software, firmware, internal operating systems, databases, and network architectures * Perform assignments on a broad range of tasks associated with the implementation of standards techniques, procedures, and criteria as they apply to technical tasks * Participate in the development of new technology, modify the structure of existing software products, and provide technical guidance to complex projects * Review final draft documents for conformity to requirements and completeness * Track preparation and delivery status of required deliverables * Attend meetings, design/code reviews, working groups and briefings * Report issues and problems and recommends solutions * Perform testing and deployment of established STARS sites and STARS equipment to new sites. * Test upgrades to Terminal Automation Modernization Replacement software and hardware. * Facilitate testing of STARS system baseline for Common ARTS (CARTS) site deployments. * Verify maintainability and certification capability of system for NAS use at the TRACON. * Apply computer/network engineering principles and FAA procedural methods effectively. * Provide training and familiarization on new equipment, modifications, upgrades, and procedural changes to both new and veteran team members. Show less



Line Systems, Inc. (LSI)

• Facility Repair Tech

  • Jul 2014 - Mar 2015

   Testing and Accepting new circuits from the carriers • Locate and identify the circuits being called in by the carrier in the OSS database. • Get into the test head for the appropriate circuit and run a loop test to the smart jack. • While the circuit is looped to the smart jack a pattern of quassi and all zeros to ensure that the circuit is able to handle the traffic load of a standard day. • Checks that all options on any MUX is set correctly. • Take all pertinent… Show more  Testing and Accepting new circuits from the carriers • Locate and identify the circuits being called in by the carrier in the OSS database. • Get into the test head for the appropriate circuit and run a loop test to the smart jack. • While the circuit is looped to the smart jack a pattern of quassi and all zeros to ensure that the circuit is able to handle the traffic load of a standard day. • Checks that all options on any MUX is set correctly. • Take all pertinent information from the carrier that will later help identify the customer in our database. (name, location, local contact and demarcation point) • Update and track orders on an Excel Spreadsheet.  Monitoring Platform (Nagios) • Address and acknowledge any circuit that should drop on the monitoring platform. • Open a record number and begin to triage the down circuit. • If the circuit fails to the smart jack, open a ticket with the local LEC and continue to follow up until the problem is resolved. • During this whole process calls are made to the customer keeping them up to speed.  Trouble Ticket Maintenance • Once the ticket is out to the carrier and they have acknowledged there is an issue that requires a dispatch out or a dispatch in, escalate every hour until this issue is resolved. • Keeping the customer informed as to what and where the problem is and also giving them an estimated time to repair once that is acquired. • Confirming that the circuit is restored once the carrier gives the reason for the outage. • Clearing counters in the router and head end to ensure the circuit remains error free.

• CPE Programmer

  • Jul 2013 - Jun 2014

  • Program telephones to necessary VLAN settings for deployment to customer sites • Worked with Senior Engineers in preparation for configuration and dispatch for installation • Provided and maintained network documentation to support the configuration, installation, and testing of new networks • Completed the configuration of hardware to be deployed at customer sites • Supported field technicians during installation, testing and turn-up • Updating new firmware required for… Show more • Program telephones to necessary VLAN settings for deployment to customer sites • Worked with Senior Engineers in preparation for configuration and dispatch for installation • Provided and maintained network documentation to support the configuration, installation, and testing of new networks • Completed the configuration of hardware to be deployed at customer sites • Supported field technicians during installation, testing and turn-up • Updating new firmware required for routers, switches and telephones • Completed test and acceptance of new hardware and software versions as well as platforms to be deployed in the network



West Virginia University

• United States
• Higher Education
• 700 & Above Employee

• IT Technician

  • Aug 2012 - May 2013

  Mechanical and Electronics Shop • Repair and build personal computers to enhance personal knowledge and expertise • Install new computer software and hardware to promote faster and more efficient computer usage • Setting up PC systems and peripherals (connecting appropriate cables) • Installing and uninstalling programs • Downloading and installing drivers, software, and updates from the internet • Running computer diagnostics and security scanning software • Identifying and backing up important data on… Show more • Repair and build personal computers to enhance personal knowledge and expertise • Install new computer software and hardware to promote faster and more efficient computer usage • Setting up PC systems and peripherals (connecting appropriate cables) • Installing and uninstalling programs • Downloading and installing drivers, software, and updates from the internet • Running computer diagnostics and security scanning software • Identifying and backing up important data on computers (burning to a CD or copying to other external media) Show less