Vice President of Sales

• Feb 2023 - Present

Vice President of Sales

• Feb 2022 - Jan 2023

VP/Director of Sales

• 2016 - 2021

Brought on as a second-line leader to strategize business and sales plans, directing teams of Sales and Account Executives in achieving quotas within a strong, collaborative environment. Ensures top and bottom-line growth for small businesses and large enterprises through strategic, thoughtful, and visionary leadership. 🔹 BUSINESS & SALES LEADERSHIP 🔹 ☑ Turned around a declining region share, elevating the sales organization by cultivating the greatest potential within a team of 40. ☑ Revamped the organizational structure, reallocating sales talent and leadership to high-potential markets and adapting hiring and Go-to-Market (GTM) strategies to raise the billing to $48M. ☑ Created a new GTM strategy by defining success metrics, pinpointing revenue-generating opportunities, and guiding accurate forecasting to develop a leading sales organization. ☑ Implemented a consistent sales approach modeled by 12 regions, enhanced sales processes, and led Salesforce pipeline management, standardizing success across the company. ☑ Captured double-digit growth through evaluating, revamping, and directing sales activities. ☑ Armed sales presentations and negotiations with data-driven tactics, including performance analytics and digital and marketing solutions. 🔹 TEAM & CUSTOMER ENGAGEMENT 🔹 ☑ Executed recruitment, training, and management strategies that attracted and retained award-winning sales talent. ☑ Nurtured and grew top-level performance; Took on and brought the lowest ranked sales team to the #1 ranking within two years by outperforming all other regions throughout the country. ☑ Worked closely with the HR and Training teams to build a new onboarding process, close training gaps, and roll out a new hire training program projected to increase competency and revenue. ☑ Fostered solid business relationships, earning the following praise from a key client: "Steven is the type of individual that you dream of overseeing your account." Show less

Sr. Regional Manager

• 2014 - 2015

Over a decade-long tenure with this leader in telecommunications, earned progressive promotions and took on positions with higher complexity, responsibility, and visibility. Led consistent improvements in sales, market, and operations, and later created a vision for a new role and department, driving success across multiple regions. 🔹 BUSINESS & SALES LEADERSHIP 🔹☑ Strategic Objectives: Designed a comprehensive sales strategy, integrating vendor-supported sales models; developed and aligned financial and operational objectives with corporate business objectives. ☑ Business Opportunities: Headed Project Turnpike, partnering with Verizon to provide customers with value-added, integrated services. Led a team of top performers chosen to roll out the new initiative.🔹 TEAM & CUSTOMER ENGAGEMENT 🔹 ☑ Revenue Growth: Exceeded revenue objectives through leadership of 15 Sales Managers and Account Managers, creating marketing and sales strategies that incorporated indirect distribution channels for over 219 retailers. ☑ Training & Leadership: Engaged some of the nation's largest retailers with a skilled, distributed sales team, enforcing the highest standards in training resellers to ensure top-tier representation of products and businesses. Show less

Market Manager

• 2012 - 2014

☑ MARKET LEADERSHIP: Served as the front-line leader of 6 retail locations, leading organizational and merchandising strategies to service 750,000 customers across the Washington Market.☑ TEAM LEADERSHIP: Implemented coaching to appraise and support a team of 25+ Sales Supervisors and professionals.☑ OPERATIONS LEADERSHIP: Optimized operations by identifying business opportunities, initiating new programs, and enforcing operational policies.

Sales Manager

• 2011 - 2012

☑ OPERATIONS & TEAM LEADERSHIP: Oversaw day-to-day operations in line with requirements, guiding 4 district sales teams and motivating a team of 12 Sales Account Executives through tactical planning and regular feedback. ☑ CUSTOMER SATISFACTION: Strengthened customer satisfaction by coaching sales teams in tackling technical, product, and billing issues to expedite solutions.

Indirect Account Manager

• 2007 - 2011

☑ Indirectly managed 15 retail locations across the South Puget Sound serving over 150,000 customers. Included driving sales, acquisitions and incentive programs.☑ Facilitated recruiting, training and managing a team of third-party sales representatives.☑ Developed and fostered relationships with local and district retail partner management. ☑ Crafted strategies best suited for each retail channel, ordering and maintaining retail partner collateral, and merchandising supplies for numerous retail locations. Show less

Lead Sales Executive/Team Supervisor

• 2005 - 2007

☑ Led a team of 4 sales account executives servicing over 5,000 customers annually. ☑ Coordinated all aspects of product marketing including signage and product placement.☑ Supported Sales Managers with all sales related activities and promotional events. ☑ Collaborated with internal partners to establish, maintain and improve sales order process. ☑ Generated and communicated sales reports to management team.