Experience

Capquest Group Ltd

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Techincal IT Programme Manager

  • Apr 2023 - Present

  Technical Delivery Lead for Large Scale Collection & Recoveries Platforms set up and Migrations directly responsible for delivery across multiple internal teams and a number of 3rd Parties On-going Client Management and delivery plan Technical Delivery Lead for Large Scale Collection & Recoveries Platforms set up and Migrations directly responsible for delivery across multiple internal teams and a number of 3rd Parties On-going Client Management and delivery plan



Arrow Global Group

• United Kingdom
• Financial Services
• 300 - 400 Employee

• Transformation Project Manager

  • Sep 2021 - Apr 2023

  Working with Tesco Bank to outsource their credit management and recoveries services (for credit card and loans) to Arrow global. This programme managed the TUPE staff, development of a new debt management system (Latitude) and platform as well as a new enduring support model between Tesco and Arrow. My Responsibilities included were; Managed the end-to-end delivery plan Leading technical development team, including management of 3 Project Manager, 3 Architects, 3 Business Analysts and 10 developers Track and manage programme controls with workstream leads (deliverables, risks, issues, dependencies, change control) Manage relationship and reporting with the Client Transformation Lead Overall Implementation Lead for each release, coordinating with all levels of management and workstreams to ensure a smooth delivery Supported Programme Director with deep dives on problem areas and deputise for Programme Director when needed Hypercare and warranty support management, ensuring a smooth transition to the business 1,023/2,00 Show less



Dyson

• Singapore
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Senior IT Project Manager

  • Sep 2020 - Aug 2021

• Senior IT Project Management - Implementation Manager for S4 HANA

  • Oct 2019 - Sep 2020

  Senior Project Manager responsible for Cutover; responsible for the transition of on premise SAP Enterprise planning System to a cloud based SAP S4/Hana system with minimal disruption to Dyson customers and processes.The project involved upgrading and cutting over to the new platform that controlled all sales, logistics and finance transactions

• IT Senior Project Manager - HR Portfolio (Glint, SAP Fieldglass, Cornerstone & Workday)

  • Oct 2018 - Oct 2019

  Workday HR system Cutover & Implementation Manager – Managed and Deployed Workday transitioning from nine disparate HR systems into one global system. including all integrations and payroll. minimising disruptions to in flight systems and people processingCornerstone – Learning Management System (LMS) Project Manager - Delivered a global LMS system, replacing a number of localised LMS systemsSAP Fieldglass – Delivered a central SAAS application for managing the contingent workforce for DysonGlint Pulse Survey – Delivered a global employee survey tool to provide insight into employee engagement and enablement Show less



Nationwide Building Society

• United Kingdom
• Financial Services
• 700 & Above Employee

• Release Project Manager

  • Sep 2016 - Oct 2018

  Responsible for multiple IT releases within the Nationwide’s in-house software house for savings systems) Responsibilities include: Full lifecycle management, Resource management, finance control of a number of teams a number of team both nationally and internationally. Release Project Manager on Protection and Investment Platform upgrade and migration from Legal & General (L&G) supplier to Aegon supplier – September 2017 – Current•Working with 3rd Parties Change functions such as L&G and Aegon to coordinate changes•Managing a change team from Design to Warranty, include architecture, design, analysis•Coordination of BAU team operations to ensure cohesive business readiness, including smooth migration, including relevant branch rollouts•Activities included demand and release planning, business engagement, finances, problem management, RAIDD management, incident management, technical implementations and warrantyRelease Project manager of all Small Change – November 2016 - Current (Projects with circa 30-80k budget, circa 20 projects at any one time), •Liaising with 3rd party partners (TCS, BT and IBM) to complete design, build & system test phases, including service reviews and ongoing contract obligations•Responsible for stakeholder engagement, third party management, RAIDD management path to live and implementation activities, incident management and warranty.•Projects span across all technology stacks including WINTEL, Unisys, .net, Cobol•Project includes small-medium enhancements, data migration activities and regulatory/mandatory change•Full End to End Implementation activities, including step by step planning, regression scenarios, live proving and live provingRelease Project Manager on Regulatory Releases – April 2017 – July 2018 •4 larger projects – Enabling paperless mailings, Dormant Account Regulation Changes and Open Banking/Payment Services Directive 2, Future Cheques Full Clearing Show less

• Delivery Manager

  • Oct 2014 - Sep 2016

  Delivered Accessible Format Mailings (Acting Project Manager). A Complex Project involving 7 Suppliers to deliver a robust automated solution for PIN's, Internet Bank/ Telephone Bank Passcode's and Card Carrier Letters in Alternative Formats (Braille, Audio & Large Print). Delivered in December 2015

• Distribution Graduate

  • Sep 2012 - Oct 2014

• Senior Customer Consultant

  • Mar 2009 - Sep 2012



Camp Sloane YMCA

• Lakeville, Connecticut, USA

• Section Head

  • Jun 2009 - Aug 2012

  Over the duration of my 3 summers, I was promoted in a new role from Camp Counselor to Assistant Day Camp Director to Section Head. Responsibilities included; dealing with all aspects of planning and overseeing activities for children at camp; delegating and managing staff; ensuring that parents and staff needs were met; understood and complied with necessary laws, policies and legislation Over the duration of my 3 summers, I was promoted in a new role from Camp Counselor to Assistant Day Camp Director to Section Head. Responsibilities included; dealing with all aspects of planning and overseeing activities for children at camp; delegating and managing staff; ensuring that parents and staff needs were met; understood and complied with necessary laws, policies and legislation