Experience

Dashing

• Australia
• Printing Services
• 1 - 100 Employee

• Industrial Design Intern

  • Aug 2022 - Present



Diageo

• United Kingdom
• Beverage Manufacturing
• 700 & Above Employee

• Casual Shift Operator

  • Nov 2019 - Feb 2022

  Diageo is a global leader in beverage alcohol with over 200 brands across beer, wine and spirits and Diageo Australia Supply through its Huntingwood operation. The site produces ~10 million cases across RTD cans, RTD glass and FSBS products. As a casual member of the Operations team my duties included: • Operated the processing and packing production lines for bottles and cans • Hourly quality checks to ensure product are not damaged on production line • Placement of cardboard inserts ready for international transportation • Pallet strapping ready for transporting • Keeping the workspace clean at all times • Adhere to safety standards and policies Show less



Service NSW

• Australia
• Government Administration
• 700 & Above Employee

• IT Support Officer

  • Dec 2020 - Mar 2021

  IT support officer for Service NSW supporting the Windows 10 rollout across multiple sites Responsibilities: • Provide a smooth and seamless upgrade process ensuring all users have backed up their data • Assembling docking stations • Re-image laptops, reconnect network drives and VPN configured correctly • Ensure all user applications are installed and working correctly • Escalate any issues to 2nd level support • Provide 1st level support both over the phone and floor walking onsite support • Travel to customer locations (Sydney CBD, Parramatta and Gosford) • Manage customer bookings in line with Service NSW Covid safe plans Show less



RedAgile

• Australia
• Professional Training and Coaching
• 1 - 100 Employee

• Casual IT Support Officer

  • Nov 2020 - Jan 2021

  RedAgile are a market-leading provider of Scrum Agile Certified Training in Australia, New Zealand and Singapore. They have trained over 14,500 certified practitioners in over 700 Australian companies, government agencies and tertiary institutions and know how to deliver high quality training that drives organisations forward. As a casual member of the RedAgile team my duties included: • Providing IT support on zoom calls, • Troubleshooting and resolving IT support issues such as o Login issues o Volume issues o Camera issues o Problems logging into and accessing Mural (real time collaborative workboard) • Timekeeping for the Trainer so he can review post training how the course went • Hourly quality checks to ensure attendees aren’t having any tech difficulties Show less



Transport for NSW

• Australia
• Truck Transportation
• 700 & Above Employee

• Level 1 IT Technical Support

  • Nov 2019 - Nov 2019

  Level 1 Technical support in Windows and Office 365 application, handheld devices and troubleshooting as Transport for NSW integrate RMS and TfNSW to the One Transport email solution. Responsibilities: • Deliver support and provide a smooth transition for end users across RMS as Staff move to new transport email address • Tailored access and application desktop support • Coordination of the issue resolution process • General desktop support services • Level1 helpdesk support solutions • BAU Hardware request support • Systems resolution management Show less