Steve Partridge
Manual Tester / Test Anlayst / QA Final Gating Test at tlmNEXUS Ltd- Claim this Profile
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Bio
Credentials
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ISTQB Certified Tester Foundation Level
ISTQB - International Software Testing Qualifications BoardMar, 2018- Sep, 2024 -
ITIL v3 Foundation
APMGJan, 2017- Sep, 2024 -
Association of Project Managers - Foundation
Association of Project ManagersJun, 2009- Sep, 2024 -
SC Security Clearance
United Kingdom Security Vetting (UKSV)Apr, 2019- Sep, 2024
Experience
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tlmNEXUS Ltd
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United Kingdom
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Defense and Space Manufacturing
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1 - 100 Employee
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Manual Tester / Test Anlayst / QA Final Gating Test
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Dec 2017 - Present
Supporting the Development Team, the software release and support teams and the Customer facing delivery teams.Develops test scripts, scenarios and test plans to a budget for each project. Responsible for identifying tests that will test critical path routes as well as validating the application is fit for purpose through exploratory testing. As a Quality Assurance Coordinator the role entails assisting with the collation of Test evidence and associated documentation. Managing the product life cycle and verifying that the software meets the defined quality standards or customer agreements. Ensuring that the quality process and test policy is adhered to, escalating any risks or deviations from company policy.Responsibilities:Working as part of multi-disciplinary Agile teams:•Creating manual test cases for the effective delivery of agreed software functionality•Manage and execution of the manual test cases accurately and within agreed timescales and budgets•Capture test evidence and liaise with team to report observations and retest when appropriate•Ensure requirements are fully met through testing against user stories•Attends and represents the Test/QA Manager at various internal meetings such as Quality Gates, capability reviews and integration planning and attend Scrums•As required, conduct initial User Acceptance, Scenario and Usability Testing and Staging checks.Experience Knowledge and Skills •Holds an ISEB/ISTQB qualification•Must have proven experience of writing effective and maintainable manual tests.•Effective planning, communication and problem solving skills.•Strong exploratory testing skills.•Excellent attention to detail and committed to maintaining high levels of quality•Ability to work autonomously and collaboratively as part of a team•Experience of application testing, as opposed to general web testing.•Experience of Agile/SCRUM/Kanban and testing methodologies•Exposure to JIRA and Zephyr•UK security clearance Show less
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Release and Deployment Co-ordinator
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Sep 2016 - Dec 2017
Release Coordinator (ITIL)Responsible for the planning and coordination of all phases and activities involved in the release of a system or system update into the production environment. Facilitating release meetings and develop the release recommendation and deployment plan based on input from multiple stakeholders. Identify priorities, conflicts,dependencies and risks for the release.Ensuring that plans are in place to mitigate those risks.As a Release Coordinator confirming the release deployment plan is followed and that all release deliverables have been completed in line with the release dates and deadlines. Responsible for release notes,approvals,communications,contact lists and pre- and post-release verification activities. Show less
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Delivery Co-ordinator
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Nov 2013 - Sep 2016
A member of the customer facing Delivery Team, the purpose of the role is to support Product Owners, by providing a permanent Delivery Team presence in the Brighton Head Office.Liaising with the Production,Support and Delivery teams, and direct customer contact.Responsibilities:•Acting as an ‘intelligent customer’ and the Single Point of Contact on behalf of Capability(Module/Product) Managers (CMs)•Providing decisions and guidance to the Production team via the analysts and scrum masters to bridge the gap between the customers’ perceived needs and the customer’s actual expectations•Providing direction to analysts on suitable user scenarios that test the suitability of the toolkit covering: -Issues and requirements -Implementation -The user operating environment constraints -Participating in daily development activity (Scrums) to take ownership of delivery issues and liaise with Capability/Module/Product Managers to seek fast and effective solutions for the Production Team•Daily liaison between CMs and Field Support Engineers to enhance requirement definition•Conducting business testing to ensure that user stories are complete, feedback to the Production team•Conducting initial UAT,Scenario and Usability Testing•Working closely with Support and the BackOffice Help Desk to provide initial advice on reported observations and coordinate response decisions•Contacting customers to provide feedback and explanations on Observation outcomes, then feeding any responses and additional information back to Support•Ensuring demonstration software is of the required quality before handover to the CMs•Organising Brighton based internal and customer demonstrations, maintaining a demonstration quality feedback metric. Assisting with production of documentation i.e. Release Notes and On-Line Help updates•Maintaining a good working knowledge of the toolkit user base,developing a sound understanding of MoD policy •Defect Manager Show less
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United States
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Restaurants
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1 - 100 Employee
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Training Courses and Voluntary Work
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Oct 2012 - Oct 2013
Project Management training courses in Agile and PRINCE2. Time out, 6 months traveling. Volunteered at a local school: - Produced statistical reports on pupil development for the Headteacher to present to the Governors. - Removed obsolete Play Ground equipment. Seeking new Role within Project Management. Project Management training courses in Agile and PRINCE2. Time out, 6 months traveling. Volunteered at a local school: - Produced statistical reports on pupil development for the Headteacher to present to the Governors. - Removed obsolete Play Ground equipment. Seeking new Role within Project Management.
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Project Manager, Nokia Symbian Service Unit
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Oct 2011 - Oct 2012
Supporting the integrity and quality of the Master Code Line (MCL) by: • Responsible for supporting the integrity and quality of the Master Code Line (MCL) by ensuring feasible and realistic Feature Release planning. • A member of the Program Core Team • Working with plans that have been through the 3 stage Agile Integration Process i.e. road-mapping, rough and detailed planning. • Analysed Feature and Sub-Feature planned & committed delivery data to produce Submission, Code Churn and Integration Risk Profiles. • Identified and managed Dependencies and Conflicts between Submissions. • Use of historical data to produce a predicted Submissions profile allowing the Program Manager to forward plan MCL branching, delivery and completion dates. • Provided recommended time-slots for Submissions in order to smooth out the Integration Profile to produce a less risky and achievable weekly number of submissions and/or code churn level. • Providing regular clear and concise reporting to Program / Project Managers – ensuring any re-planning takes place and updates communicated to the Program Manager and Core Team. Allowing other stakeholder teams to adapt their plans & workloads accordingly. Show less
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Nokia
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Finland
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Telecommunications
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700 & Above Employee
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Project Manager, Release Management
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Feb 2009 - Oct 2011
• Responsible for supporting the integrity and quality of the Master Code Line (MCL) by ensuring feasible and realistic Feature Release planning. • A member of the Program Core Team • Working with plans that have been through the 3 stage Agile Integration Process i.e. road-mapping, rough and detailed planning. • Analysed Feature and Sub-Feature planned & committed delivery data to produce Submission, Code Churn and Integration Risk Profiles. • Identified and managed Dependencies and Conflicts between Submissions. • Use of historical data to produce a predicted Submissions profile allowing the Program Manager to forward plan MCL branching, delivery and completion dates. • Provided recommended timeslots for Submissions in order to smooth out the Integration Profile to produce a less risky and achievable weekly number of submissions and/or code churn level. • Providing regular clear and concise reporting to Program / Project Managers – ensuring any re-planning takes place and updates communicated to the Program Manager and Core Team. Allowing other stakeholder teams to adapt their plans & workloads accordingly. Show less
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Symbian
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Telecommunications
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1 - 100 Employee
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Delivery Manager, Product Delivery
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Nov 2005 - Jan 2009
Responsible for the release and delivery of several Symbian OS Project software builds to licensees, from the planning stage into the execution phase and finally into maintenance mode. Supported the development teams in the completion of their planned Submissions, as well as any changes to the Project scope. The role also involved monitoring and reporting the Integration Profile and making recommendations to the Project Manager and/or Core Team to take actions accordingly. Maintained the key customer interface through regular contact, reporting and meetings. • Represented Product Delivery as a Stakeholder on the Symbian OS Core Team. • Managed and reported on Product Delivery Status, Risks and Issues within the Project. • Sole authority and responsibility for the Go/No Go decision to deliver Software Releases to the licensees. • Responsible for internal and external Bi-Weekly Software Deliveries of Symbian OS. • Managed Release stakeholders to ensure the Release Build was delivered on time and ensuring that quality was maintained. • Release Note creation and distribution. • Responsible for delivering emergency bug fixes, early access and Beta test builds. • Responsible for implementing Policies & Processes definition for Propagation and Defect Management. • Organised Defect Management Support, Integration, MCL Branching and Release services for the Project. • Ensured Symbian adhered to the UK Export Controls as well as ‘Censoring’ documentation and IP restrictions. • Improving Processes by - Identifying bottlenecks and the critical path. - Definition of improvement proposals, their implementation and rollout. - Learning and recording from issues using the Root Cause Analysis (RCA) process. Show less
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Project Manager
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Mar 2003 - Oct 2005
Building Maintenance and Services: • Investigated the viability of renovating properties for re-sale at a profit (or for rental). • Set up a partnership to project manage the refurbishment and renovation of properties • Organised contractors and carried out general building work, from purchase to completion. • Property maintenance contracts set up and carried out for rental properties • Preparing inventories; checking in and out of tenants Building Maintenance and Services: • Investigated the viability of renovating properties for re-sale at a profit (or for rental). • Set up a partnership to project manage the refurbishment and renovation of properties • Organised contractors and carried out general building work, from purchase to completion. • Property maintenance contracts set up and carried out for rental properties • Preparing inventories; checking in and out of tenants
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Ericsson
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Sweden
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Telecommunications
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700 & Above Employee
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Project Manager + other Management roles
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Mar 1988 - Feb 2002
Project Manager 1992-1997 & 1999-2002 • 8 years Project Management using Ericsson's PRINCE2 based methodology. • Project managed the full life-cycle of software development update to £16.7M upgrade to BT’s telephony network. • Project Manager for a £1.5M Concert worldwide network upgrade. • Co-ordinated 6 worldwide development centres, ensuring the Projects were delivered on time, quality and budget. • First point of contact for customer technical issues and concerns during the Project. • Worked closely with design and implementation teams, to produce realistic and committed project plans. • Organised workshops to identify, rank and log Risks and Issues. Contingency plans drawn up or actions taken to prevent or minimise their impact. Risks being reviewed on a regular basis. • Problems and issues managed through to resolution. • Ensured that change control procedures were adhered to. Business Process Improvement/Planning Manager 1997–1999 • Responsible for achieving level 3 for Software Subcontractor Management within the Capability Maturity Model. • Defined and implemented the outsourcing processes. • Developed and implemented the process for Resource Forecasting for 10 Software Development Departments. • Implemented new, and improved working processes between Ericsson and BT. Performance Manager 1997–1999 • Produced and agreed the internal Service Level Agreements (SLAs). • Produced and implemented the process for collating data for the agreed KPIs. Presented this data to the Sector Directors on a monthly basis. External Resource Manager 1997–1999 • Responsible for the outsourcing of s/w design for Ericsson UK. • Responsible for negotiating the annual contracts and managing the outsourcing budget of £2M. Team Leader 1990–1992 • Line Manager for 5 s/w trouble-shooters. • Successfully met time and quality targets for customer s/w solutions. Developer 1988–1990 • Software Development within Traffic Measurement and Statistics Show less
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3rd Work Experience - Sandwich Degree Course Student
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Apr 1986 - Sep 1986
Testing and fault finding of digital video special effects equipment Testing and fault finding of digital video special effects equipment
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2nd Work Experience - Sandwich Degree Course Student
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Apr 1985 - Sep 1985
Testing and fault finding of Digital Video Special Effects Equipment Testing and fault finding of Digital Video Special Effects Equipment
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1st Work Experience - Sandwich Degree Course Student
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Jun 1984 - Sep 1984
Prototype PCB production Prototype PCB production
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BT
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Belgium
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Financial Services
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1 - 100 Employee
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Technician - Technical Officer in Training
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Sep 1980 - Sep 1983
Telephone Exchange Maintenance Telephone Exchange Maintenance
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Education
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1973 - 1980
Desborough School, Maidenhead
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1980 - 1983
Reading College of Technology
BTEC 1,2,3 Telecommunications, 5 Distinctions, 2 Merits -
1983 - 1987
University of Brighton
Bsc(Hons) Electronic Engineering, Electronic Engineering -
1991 - 1992
University of Brighton
BTEC Certificate in Management Studies
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