Stephen Groark

Technician at A3 Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Pittsburgh, Pennsylvania, United States, US
Languages
  • English Native or bilingual proficiency
  • American Sign Language Elementary proficiency

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Technician
      • Aug 2022 - Present

      Provide support for local clients. Provide support for local clients.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Identity Access Operations
      • May 2021 - Jun 2021

    • United States
    • Government Administration
    • 700 & Above Employee
    • IT Security Engineer
      • Jun 2015 - Dec 2019

      · Access control and content filtering using Cisco Meraki, Umbrella, and Firepower. · eDiscovery using Microsoft O365 and Google. · Endpoint management with AMP. · Passive vulnerability monitoring with F5 and Meraki. · Network monitoring with NetBeez remote devices. · Trained Helpdesk staff on network monitoring tools. · Access control for remote cellular gateways on mobile platforms. · Tested SIEM products such as Microsoft Sentinel and FortiSIEM. · Worked with local and regional law enforcement contacts, private firms, OMI, and City Law to retrieve email for RTKL, FOIA, suits, and internal investigation. · Produced custom alerts and reports with log monitoring products. Show less

    • United States
    • Education Management
    • 700 & Above Employee
    • Security Analyst
      • Jul 2012 - Nov 2014

      · Vulnerability scanning, vulnerability management, and log review. · SPAM blocking. · Firewall change management. · SIEM managament using Arcsight. · Research threats to corporate security through open source intelligence methods. · Monitor changes to the network and server environment via Tripwire. · Investigate DLP events using Symantec Enforce. · Respond to failed login events, account creation, and network device changes as part of a CIRT role. · Aided in process development for vulnerability remediation across system administration groups. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Systems Manager (Systems Programmer II)
      • Nov 2003 - Jul 2012

      · Deploy and administer multiple servers running Windows Server 2008, 2003, and 2000. · Active Directory user management, group policy implementation. · SharePoint administration. · Backup management and design with on-site tape , on and off site hard disk storage. · Support lab and office users running Windows XP, Windows Vista, Windows 7, OSX, Microsoft Office, iOS, and Android. · Travel through rural Appalachia to teach underserved high school students the basics of biological research, research ethics, NIH guidelines, and collecting genetic samples. · Built databases to collect participant data and track sample placement in a HIPAA compliant manner. · University trained for research with children, research integrity, human subjects research in biomedical science, HIPAA researchers privacy, chemical hygiene, and bloodborne pathogens. · IIS configuration and management. Show less

    • Intern
      • Apr 2003 - Jul 2003

      handling and collection both in the field and lab using Encase software. Support Windows 2000 and Windows XP desktops. Maintain confidentiality while dealing with sensitive subject matter. handling and collection both in the field and lab using Encase software. Support Windows 2000 and Windows XP desktops. Maintain confidentiality while dealing with sensitive subject matter.

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Junior Technician
      • Sep 2001 - Jul 2003

      Windows NT4.0, Windows 2000 desktop support. Build and troubleshoot desktop computers. Image 1500+ computers per semester. Make and test network cables. Interact with staff and students in a helpdesk and technician role. Windows NT4.0, Windows 2000 desktop support. Build and troubleshoot desktop computers. Image 1500+ computers per semester. Make and test network cables. Interact with staff and students in a helpdesk and technician role.

Education

  • University of Pittsburgh
    Baccalaureate Candidate, Information Science
    2003 - 2015
  • Pittsburgh Technical Institute
    Associate in Specialized Technology Degree, Computer and Network Systems Technology
    2001 - 2003
  • University of Pittsburgh Institutional
    Biomedical Science; Human Subjects Research in Social and Behavioral Science

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