Experience

Virginia Department of Environmental Quality

• Government Administration
• 400 - 500 Employee

• IT Project Manager

  • Mar 2019 - Present

  Richmond, Virginia Area Managing the design, development, testing, and maintenance of complex systems that span various environments. Interacting with DEQ business process owners to translate service requests into developmental project plans. Analyzes information systems requirements to determine infrastructure impacts and aligns IT needs with project scope and ensures the projects maintain scope, schedule, and budget.



TBL Networks

• United States
• Information Technology & Services
• 1 - 100 Employee

• Project Manager

  • Jan 2012 - Mar 2019

  Richmond, VA Success in implementing enterprise-wide Information Technology solutions for network, voice, infrastructure, virtualization, storage, and disaster recovery with recent emphasis on wireless security and PCaaS (Private Cloud as a Service) for voice and video & collaboration solutions. Reviewing and assigning all project work in two-week Agile Scrum sprints. Scrum Master leading daily stand ups. Measuring progress using Kanban board. Serving as primary interface to customer stakeholders for… Show more Success in implementing enterprise-wide Information Technology solutions for network, voice, infrastructure, virtualization, storage, and disaster recovery with recent emphasis on wireless security and PCaaS (Private Cloud as a Service) for voice and video & collaboration solutions. Reviewing and assigning all project work in two-week Agile Scrum sprints. Scrum Master leading daily stand ups. Measuring progress using Kanban board. Serving as primary interface to customer stakeholders for professional services delivery for TBL project engagements, including requirements gathering, documenting architectural design into Service Design Package (SDP), overseeing installation and completing final product handover to client at project closure. Negotiating scope of work with both internal and external stakeholders. Coordinating change management with customer and their change management processes. Continuous development of improved project documentation deliverables including Testing and Acceptance Plan (TAP) for quality management. Managing hardware inventory for MSP clients, including facilitating international shipments to locations in Europe, Asia and Australia. Utilizing Salesforce, Autotask and Microsoft Project for scheduling and project plan development.

• Inside Sales Account Manager

  • May 2010 - Jan 2012

  Richmond, Virginia Area Selected Achievements • Reached 104% quota - Q4 2011 • TBL Employee of the Quarter - Q3 2011 • Creator and manager for corporate social media including Facebook, Twitter, LinkedIn and Tumblr Generating appointments and identifying/qualifying opportunities for outside account managers using phone calls, email campaigns and corporate events. Researching and establishing relationships with C-level and Director-level executives. Coordinating TBL corporate events including… Show more Selected Achievements • Reached 104% quota - Q4 2011 • TBL Employee of the Quarter - Q3 2011 • Creator and manager for corporate social media including Facebook, Twitter, LinkedIn and Tumblr Generating appointments and identifying/qualifying opportunities for outside account managers using phone calls, email campaigns and corporate events. Researching and establishing relationships with C-level and Director-level executives. Coordinating TBL corporate events including vendor selection, site preparation, arranging speakers and driving attendance. Facilitate application process for awards and recognition for company and personnel.



Snagajob

• Technology, Information and Internet
• 100 - 200 Employee

• Major Account Executive

  • Feb 2009 - Apr 2010

  Richmond, Virginia Area Generating new business and increasing account penetration for existing clients using Solution Selling techniques. Products include job posting packages and SaaS applications. Researching and establishing relationships with C-level executives. Leveraging social media resources for client outreach. Designing and implementing sales campaigns, including marketing copy. Selected Achievements • Major Account Team sales leader in total dollars for November 2009 • 100% client renewal… Show more Generating new business and increasing account penetration for existing clients using Solution Selling techniques. Products include job posting packages and SaaS applications. Researching and establishing relationships with C-level executives. Leveraging social media resources for client outreach. Designing and implementing sales campaigns, including marketing copy. Selected Achievements • Major Account Team sales leader in total dollars for November 2009 • 100% client renewal rate • Led entire sales force in prospecting KPIs for 2009 Show less



A Better Mortgage, Inc.

• Owner

  • Nov 2003 - Feb 2009

  Richmond, Virginia Area Virginia Mortgage Broker regulated by the Virginia State Corporation Commission. Managed all business operations including loan application/approval process (FNMA and FHLMC), marketing, sales, finance/accounting and customer service.