Cloud Manager

• Sep 2022 - Present

Global Operations Manager

• Sep 2021 - Aug 2022

Infrastructure operations management and reporting, overseeing backup/disaster recovery strategy, testing, monitoring, patching, on-call schedules, ticket management, server/service/application classification, onboarding, and inventory. Policy/process definition and implementation of incident management, problem management, data protection, and classification standards using ISO and ITIL best practices. P1/Critical/Problem incident and RCA Management. SLA maintenance and compliance. Owning SOX audit stakeholder. Operational budget management and oversight. Show less

Senior Infrastructure Engineer Specialist

• Sep 2019 - Sep 2021

Backup and Recovery leveraging Cohesity (6.0.x - 6.5.x). Agile Scrum Master utilizing Azure Dev Ops and SAFe. PowerShell scripting for Backup, Archive and Recovery. Compliance and Regulatory management and implementation. POC and deployment of Komprise data archive platform, Catalogic (ECX) on Pure Storage. Bocada Reporting Implementation and Configuration. Data Domain Installation and Management. TSM decommission. Disaster Recovery, Business Continuity and Process/Procedure streamlining and implementation. SDM for line of business interaction with IT. Show less

Backup Consultant/SME

• Aug 2016 - Aug 2019

Backup environment consolidation and re-architecture. EMC NetWorker 8.2.x, 9.0.x, 9.1. Data Domain 2500, 9500 DDOS 5.5.x, 6.x DDVE 6.x. Data Protection Advisor 6.2.x. Avamar 7.0.x, DDMC 2.x Backup environment consolidation and re-architecture. EMC NetWorker 8.2.x, 9.0.x, 9.1. Data Domain 2500, 9500 DDOS 5.5.x, 6.x DDVE 6.x. Data Protection Advisor 6.2.x. Avamar 7.0.x, DDMC 2.x

Principal Backup and Recovery SME

• Feb 2016 - Jul 2016

Overall responsibility and approval authority for global scale backup, recovery and storage system architecture and design, including (but not limited to) EMC NetWorker, Symantec NetBackup, utilizing EMC Data Domain and EMC Avamar as source and target deduplication technologies., multi-vendor SAN and NAS technologies and Operating systems. Data Protection Advisor 5.x 6.x. Multi-protocol environments, including FCoE, iSCSI, IP, NDMP (with accelerators). Centralized Storage on demand, StaaS, BaaS. ‘Big Data’ and meta-data analysis and reporting using R and Tableau. Capacity planning and trend analysis. Disaster recovery design/planning, documentation, and testing. Show less

Principal Solutions Architect

• Jul 2013 - Feb 2016

Data Domain, Avamar, NetWorker, Data Protection Advisor installation configuration and design. NetWorker & Backup Infrastructure Architecture Health Checks. Data Protection Advisor, VMware ESX, CommVault Simpana 9/10, Netbackup, TSM and Backup Exec integration with de-duplication. Lotus Notes, SAP, SAP HANA backup. Backup Infrastructure Assessments. Service Design. Mentoring. EMC Certification Exam writer. Presentations at EMC World. NetWorker Champion and SME.

Advisory Solutions Architect

• Apr 2012 - Jun 2013

Senior Solutions Architect

• Oct 2010 - Mar 2012

Senior Storage Architect

• Mar 2010 - Oct 2010

Design of storage solutions to meet architectural design requirements and IT standards. Capacity planning of complex Storage Area Networks. Performance management of Storage Area Networks. Design and deployment storage solutions for large numbers of projects and servers. EMC DMX, CLARiiON , Cisco EC/MDS, McData ED-xxxM, Windows 2003/2000/NT Server, UNIX - Solaris 8/10, AIX 5.x - 6.x, HPUX 11.11/11.23, RedHat AS 3.x - 5.x. EMC ControlCenter 6.x, Storage Scope, Performance Manager, NaviSphere, TimeFinder, SRDF-A, PowerPath, SANCopy, Optimizer, SnapView Show less

Systems Manager

• May 2009 - Sep 2009

Linux System Manager for Neurology Department. System administration including application and compilation of kernel patches, user management, server, services and backups and associated scheduled maintenance tasks. Services maintained include VNC and VPN connectivity. Support for all major neuroscience tools including MATLAB, SPM, SnPM, MarsBar, fsl and MRIcron Linux System Manager for Neurology Department. System administration including application and compilation of kernel patches, user management, server, services and backups and associated scheduled maintenance tasks. Services maintained include VNC and VPN connectivity. Support for all major neuroscience tools including MATLAB, SPM, SnPM, MarsBar, fsl and MRIcron

Storage Consultant

• Apr 2009 - Apr 2009

Short term consultancy contract at University of Sheffield. Advised and oversaw EMC NetWorker 6.x and 7 upgrade to version 7.5. Designed a consolidated backup infrastructure from 4 existing backup servers and 6 storage nodes. Implemented group and user policies and advised on scheduling and backup types. Short term consultancy contract at University of Sheffield. Advised and oversaw EMC NetWorker 6.x and 7 upgrade to version 7.5. Designed a consolidated backup infrastructure from 4 existing backup servers and 6 storage nodes. Implemented group and user policies and advised on scheduling and backup types.

Storage Consultant

• Jan 2006 - Oct 2008

Storage Infrastructure Architect and Problem Manager. ADIC Scalar tape libraries, Tivoli Storage Manager, Legato NetWorker 7.x. NetWorker Management Console. Designed and implemented new incident report and solution strategy. Lead architect in new backup structure project to implement FSC CentricStor and LTO3. Lead archictect on backup SAN infrastructure replacement from Brocade 2800/3800 to Brocade 24000 director switches. Storage Infrastructure Architect and Problem Manager. ADIC Scalar tape libraries, Tivoli Storage Manager, Legato NetWorker 7.x. NetWorker Management Console. Designed and implemented new incident report and solution strategy. Lead architect in new backup structure project to implement FSC CentricStor and LTO3. Lead archictect on backup SAN infrastructure replacement from Brocade 2800/3800 to Brocade 24000 director switches.

Storage Design Engineer

• Dec 2004 - Dec 2005

Storage Infrastructure Architect. Legato NetWorker 6.x & 7.x. ADIC Scalar tape libraries, LT03 Tape Drives, HDS disk storage, FSC CentricStor. Design and implementation of new storage infrastructure including scoping, evaluation, planning and implementing and configuring. Reporting tools implemented include NetWorker Management Console and Veritas Command Central. Implementation of RMAN (replacing SQL Backtrack). Change management implementation and Disaster recovery planning. Storage Infrastructure Architect. Legato NetWorker 6.x & 7.x. ADIC Scalar tape libraries, LT03 Tape Drives, HDS disk storage, FSC CentricStor. Design and implementation of new storage infrastructure including scoping, evaluation, planning and implementing and configuring. Reporting tools implemented include NetWorker Management Console and Veritas Command Central. Implementation of RMAN (replacing SQL Backtrack). Change management implementation and Disaster recovery planning.

Storage Design Engineer

• Oct 2003 - Dec 2004

Senior Technical Analyst (Projects). Legato NetWorker 6.x & 7.x, Tivoli Storage Manager, Veritas NetBackup, EMC Symmetrix, Centera & Connectrix.- Storage solution design, configuration & implementation.- From project conception to completion, specification of both disk and tape storage utilising EMC disk (including Solutions Enabler, powerpath, SRDF & Timefinder) and predominantly Legato NetWorker.- Introduction into production of new technologies, including StorageTek SN6000 tape virtualisation, ITSM and ACSLS clustering and LT02 tape drives in StorageTek L5500.- Projects included Churchill and Direct Line Insurance data centre migrations, Branch Teller Backup design and implementation using Tivoli Storage Manger, Windows 2003 Active Directory backup. Show less

Senior Backup and Recovery Engineer

• May 2003 - Oct 2003

Senior Backup and Recovery Engineer Legato NetWorker 6.x, Legato AlphaStor 3.x Veritas NetBackup. Configuration, implementation and troubleshooting of Oracle (7.x 8.x 9.x using RMAN and EBU), Microsoft SQL and Microsoft Exchange using appropriate Legato NetWorker Modules. Sun Solaris AIX, Windows NT, Windows 2000 (both clusters or stand-alone for all OS). Reconfiguration of major Legato 6.x server on NT to bring into line with procedural policy. Addition of clients to existing infrastructure and migration of servers and clients from old devolved to new centralised infrastructure. Helpdesk support utilising Ultracomp RedBox Show less

Senior Network Engineer

• Nov 2002 - May 2003

Senior Network Analyst (Infrastructure). Windows NT4/2000 domain administration. Exchange 5.5. Disaster Recovery. Domain resource restructure - devolution of print services and site to site VPN configuration utilising ADSL. Installation and configuration of MimeSweeper and WebSweeper. Administration of Nokia Checkpoint Firewall. End user desktop support. Configuration of Laptops and PDAs for remote users. Remote access administration. Senior Network Analyst (Infrastructure). Windows NT4/2000 domain administration. Exchange 5.5. Disaster Recovery. Domain resource restructure - devolution of print services and site to site VPN configuration utilising ADSL. Installation and configuration of MimeSweeper and WebSweeper. Administration of Nokia Checkpoint Firewall. End user desktop support. Configuration of Laptops and PDAs for remote users. Remote access administration.

Senior Systems Engineer

• Jun 2002 - Sep 2002

Senior Systems Engineer. Windows 2000 Infrastructure design. Rollout of windows 2000 domain trees to newly acquired retail outlets implementing VPNs over ADSL. Setup, configuration and synchronisation of PDAs using iRDA, USB, serial and Bluetooth connections. Second and third line support of existing NT4 domain and users utilising Remedy Helpdesk. Senior Systems Engineer. Windows 2000 Infrastructure design. Rollout of windows 2000 domain trees to newly acquired retail outlets implementing VPNs over ADSL. Setup, configuration and synchronisation of PDAs using iRDA, USB, serial and Bluetooth connections. Second and third line support of existing NT4 domain and users utilising Remedy Helpdesk.

Storage Consultant

• Apr 2002 - Apr 2002

4 Week contract for Compaq. Design, implementation and documentation of Legato NetWorker 6.x on TRU64. Installation and configuration of Legato Business Suite Modules for Microsoft Exchange, Oracle and SQL. Installation and configuration of client software on Windows NT 4, Windows 2000, Tru64 and HPUX. Configuration of backup for fibre connected SAN. Backup of 30Tb data weekly. Configuration of fibre connected StorageTek L180 tape library. Delivered configuration and usage training to IT staff. Designed, documented and implemented corporate DR strategy. Performed total disaster system recovery testing. Show less

Storage Engineer

• Mar 2001 - Jan 2002

Development of Legato Backup strategy, planning, installation and configuration using Legato Version 5,5.x thru 6.1.x on Compaq Tru64, AIX, Sun Solaris, Linux, HPUX and NT4 Servers in clustered environments. Tape libraries used include StorageTek L5500, Compaq ESL9595 and IBM 3494. Backup of mass-media storage devices including EMC and SAN technologies. Implementation of vendor patches to hardware and software including firmware upgrades. Backup of SAP, Oracle, Microsoft Exchange and SQL databases using appropriate Business Suite Modules. Backup of over 300Tb daily. Documentation of strategies and handover of systems to Service Delivery. Disaster Recovery Procedure testing within European Infrastructure. Design and implementation of transition of European sites from existing backup strategy to Legato 6.1.x. Installation, configuration and beta testing of Legato GEMS Console Server. Designed and delivered Administration training to IT staff throughout European sites. Show less

Senior Helpdesk Engineer

• Apr 1998 - Mar 2001

Technical Analyst/Helpdesk Engineer, Azlan Technical Services. Post sales, first and second line, telephone technical support to resellers of all Azlan accredited vendor products (including: Legato, 3Com, AXIS Communications, Alcatel, Cisco Systems, EnTerasys (Cabletron), Nortel, Novell, RSA, Xircom). Utilising Remedy Helpdesk software. Second to fourth line support of Microsoft, Eicon, Intel (LANDesk), Legato and Computer Associates products. Remote Management and day-to-day administration of a Microsoft NT Domain, including Exchange 5.5, SQL and Intel LANDesk as part of a remote management contract. On site consultancy, troubleshooting and installation of a wide range of the Azlan product set. Show less

Details will be provided when required

• Mar 1986 - Mar 1998

Details will be provided when required Details will be provided when required