Product Owner - Scrum Master

• Sep 2021 - Present

- Implemented Scrum utilizing Jira and Confluence, increased productivity and eliminated critical bugs by >85% in the first 6 months;- maximizing efficiency by acting as liaison between the dev teams and the stakeholders, converting business requirements to technical tasks and creating a technical road map based on the business vision;- helping team members grow and step into their dream careers through learning opportunities and 1-1 meetings;- interviewing potential candidates to join the dev team;- improved infra-structure and gradually converted the monolithic solution to a modular one, hence facilitating maintenance and expanding the team with different expertise

Senior Software Developer

• May 2021 - Present

- Developing the in-house data warehouse (ETL) and enabling advanced analytics to help our customers get more from their data- developing the data movement pipeline for the analytics system- developed the bulk form-export system that backs up all customer data and provides a link to download the compressed file- developed the main dashboard queries along with their api; now being migrated over to Looker - Developing the in-house data warehouse (ETL) and enabling advanced analytics to help our customers get more from their data- developing the data movement pipeline for the analytics system- developed the bulk form-export system that backs up all customer data and provides a link to download the compressed file- developed the main dashboard queries along with their api; now being migrated over to Looker

Instructor

• Jan 2021 - Dec 2021

Co-Instructor for the Tech Innovation Course CSCI 4193/ CSCI 5193 (graduate course)Designed and taught the technical aspects of the course.Mainly responsible for development methodologies content (Focusing on Agile methodologies and tools such as Jira/Asana/Git/etc...) along with prototyping software solutions.Besides the 3 hour-a-week class and assignments, I give 5 main 1.5-hour talks:1- Introduction to Node.js and the largest ecosystem of open source libraries in the world (NPM)2- Hands-on Node.js and MongoDB3- Introduction to NoSql and Graph databases, hands-on with Neo4j4- Introduction to IoT: Boards and Trends5- Introduction to cloud computing, hands-on with Azure functions

Cloud Software Developer

• Oct 2019 - May 2021

As part of the cloud team, I mainly worked on the development of the product orchestration service that interconnects SOTI services together; the cloud team managed and maintained around 5,000 servers living in Azure and AWS clouds!During my first months I initiated a side project out of personal interest, which was meant to automate some test cases that the cloud testing team used to do manually; that project has become the automation framework that now covers testing major SOTI services.I then initiated a full logging system revamp; after troubleshooting some enterprise issues and debugging through different applications, I had some ideas that would change the way we tackle incidents and respond to them.

Researcher and Technical Consultant

• Feb 2017 - Oct 2019

Worked with Emerging Wireless Technologies (MYTech) Lab• Conducted research in the fields of IoT and network security• Provided software engineering services and developed web apps and IoT solutionsHonorable mentions:Part-time contract - Defense Canada:fulfilled research based goals related to AI and Machine Learning.Part-time contract - Mitacs Scholarship internship with The Halifax Learning center:This was a research grant-related role, supported by Mitacs.• Developed the system for processing brainwaves (EEG) data which is linked to training programs that are designed to help children who suffer from reading disorders (e.g. Dyslexia)Full-time contract - TheHiL (Unicef-UNHCR):• Developed the system that scrapes Facebook groups posts and comments and prioritizes refugee issues and allows the officers to respond to them

Lead Backend Engineer - Technical Partner

• Mar 2016 - Feb 2017

- Lead and managed the team that developed the initial version of Lebanon's #1 carpooling platform;- translated the business requirements to technical tasks and designed system architecture & algorithms- developed the main API and implemented the required geo-spatial algorithms, creating a polyglot system - Lead and managed the team that developed the initial version of Lebanon's #1 carpooling platform;- translated the business requirements to technical tasks and designed system architecture & algorithms- developed the main API and implemented the required geo-spatial algorithms, creating a polyglot system

Lead Software Engineer

• Apr 2014 - Feb 2016

- Coordinated product development between in-house software, IoT, and outsourced teams;- documented requirements and oversaw all stages of product creation including design and development;- solutions included: web, mobile and desktop apps, IoT projects, ATM and self-service kiosks software

Software Engineer

• Sep 2013 - Apr 2014

- Developed web, mobile, and desktop applications;- developed solutions for IoT projects, ATMs, and self-service kiosks

Founder

• Aug 2011 - Dec 2014

- Developed and implemented a home automation system controlled via brain waves (EEG);- developed websites and phone applications;- sold electronics and accessories such as Raspberry Pi and Arduino - Developed and implemented a home automation system controlled via brain waves (EEG);- developed websites and phone applications;- sold electronics and accessories such as Raspberry Pi and Arduino

IT Department Assistant

• Jul 2012 - Dec 2012