Experience

Hibernia Bank

• United States
• Banking
• 1 - 100 Employee

• Human Resources Officer

  • Sep 2018 - Present

  Greater New Orleans Area



First NBC Bank

• Employment Manager

  • Mar 2015 - Jul 2017

  Greater New Orleans Area In this role, I oversaw the recruitment of staff and delivery of employee relations consultation services for multiple lines of business. ✔ Supervised recruiting function for the entire bank, to include establishing strategy and direction for the recruiting and onboarding function; handled recruitment for senior level positions ✔ Developed and implemented staffing plan for bank's entry into new geographic market resulting in hire of full staff for new bank branches within very… Show more In this role, I oversaw the recruitment of staff and delivery of employee relations consultation services for multiple lines of business. ✔ Supervised recruiting function for the entire bank, to include establishing strategy and direction for the recruiting and onboarding function; handled recruitment for senior level positions ✔ Developed and implemented staffing plan for bank's entry into new geographic market resulting in hire of full staff for new bank branches within very tight deadlines ✔ Oversaw and administered employee relations function for the entire bank, to include reviewing corrective actions and terminations, consulting with HR management and counsel on legal matters as needed ✔ Forged strategic partnerships with senior management to effectively and proactively handle employee relations issues and provide guidance on HR strategies within divisions ✔ Developed, implemented and delivered management training programs in partnership with Talent Development Department.

• Human Resources Business Partner

  • Mar 2012 - Mar 2015

  Greater New Orleans Area In this role, I delivered HR services to management across multiple lines of business throughout the organization. ✔ Developed and executed full cycle recruiting processes to meet the staffing needs of the entire company (average caseload of 25-30 open positions). ✔ Provided guidance to management on a variety of employee relations issues, to include employee counseling, corrective action, termination, mediation and investigation services. ✔ Coordinated various departmental… Show more In this role, I delivered HR services to management across multiple lines of business throughout the organization. ✔ Developed and executed full cycle recruiting processes to meet the staffing needs of the entire company (average caseload of 25-30 open positions). ✔ Provided guidance to management on a variety of employee relations issues, to include employee counseling, corrective action, termination, mediation and investigation services. ✔ Coordinated various departmental projects such as developing and managing annual summer college internship program for up to 30 interns, development of departmental intranet page. ✔ Delivered orientation program for new employees. ✔ Set up, implemented and continuously enhanced Oracle/Taleo HCM applicant tracking system.



Hancock Whitney

• United States
• Banking
• 700 & Above Employee

• Manager - Employment & Employee Relations

  • Sep 2010 - Oct 2011

  Greater New Orleans Area In this role, I directed a 17-member team supporting 2,700 employees across 5-state territory, driving recruiting and employee relations functions. I also ensured effective resolution of complaint / misconduct investigations and performance management issues, overseeing time to fill open positions and facilitating with difficult-to-fill positions. ✔ Liaised with management teams as a Subject Matter Expert (SME) on appropriate disciplinary actions, employment/labor laws, business strategy… Show more In this role, I directed a 17-member team supporting 2,700 employees across 5-state territory, driving recruiting and employee relations functions. I also ensured effective resolution of complaint / misconduct investigations and performance management issues, overseeing time to fill open positions and facilitating with difficult-to-fill positions. ✔ Liaised with management teams as a Subject Matter Expert (SME) on appropriate disciplinary actions, employment/labor laws, business strategy and other HR issues. ✔ Managed unemployment benefit claim documentation, providing company representation on appeals and hearings. ✔ Led team through configuration/deployment of PeopleSoft HCM Recruiting Solutions system. ✔ Successfully defended against EEOC charges and OFCCP employment audits. ✔ Maintained HR policy manual and implemented updates as necessary. ✔ Conducted employee performance reviews, providing constructive feedback and setting goals for career growth and development. ✔Collaborated with corporate training department to create series of one-day classes to train supervisory/management personnel on a variety of HR Management topics.

• Sr. Human Resources Officer

  • May 2004 - Aug 2010

  Greater New Orleans Area I was hired into this position to provide full-cycle recruitment services and employee relations consultation for the management team. ✔ Collaborated with management to quickly and effectively resolve employee relations issues, reviewing disciplinary actions and proposing terminations as needed. ✔ Aided management and staff in interpreting and applying policies and practices, delivering support and advice to resolve employee relations issues, grievances and personal matters.… Show more I was hired into this position to provide full-cycle recruitment services and employee relations consultation for the management team. ✔ Collaborated with management to quickly and effectively resolve employee relations issues, reviewing disciplinary actions and proposing terminations as needed. ✔ Aided management and staff in interpreting and applying policies and practices, delivering support and advice to resolve employee relations issues, grievances and personal matters. ✔ Worked with management to ensure compliance with legal requirements in the areas of EEO, FLSA, FMLA, ADA and other applicable employment laws. ✔ Facilitated development of training programs aligned with company expectations. ✔ Screened and interviewed qualified candidates for a variety of open positions throughout the organization. ✔Coordinated interviews with hiring managers, consulted with management on hiring decisions, conducted background checks / arranged drug tests, and wrote and issued employment offer letters. ✔ Conducted exit interviews with employees leaving the organization. ✔ Responded to claims for unemployment benefits and participated in unemployment hearings.



Washington Mutual Bank

• Organizational Development Specialist

  • Nov 2000 - Jan 2004

  Greater Seattle Area In this role, I was charged with developing and implementing programs that aligned workforce with business strategies and initiatives. ✔ Designed and implemented internal career consulting program, delivering career development workshops to hundreds of employees. By defining career direction and focus, this helped employees to connect individual development goals with organizational goals and strategies. ✔ Consulted with management and other leadership to identify business… Show more In this role, I was charged with developing and implementing programs that aligned workforce with business strategies and initiatives. ✔ Designed and implemented internal career consulting program, delivering career development workshops to hundreds of employees. By defining career direction and focus, this helped employees to connect individual development goals with organizational goals and strategies. ✔ Consulted with management and other leadership to identify business processes. ✔ Developed methods for data file formatting, data analysis methodologies, and management reporting. ✔ Implemented internal outplacement/redeployment program for employees who lost their jobs (interviewing, resume writing workshops).

• Employee Relations Consultant

  • Jun 1990 - Nov 2000

  Greater Seattle Area In this role, I was responsible for the administration of employee relations programs and services, such as employee counseling and development, management training, conflict resolution, complaint investigations, performance counseling and management. I collaborated with HR team members to develop and implement positive workforce practices and strategies aligned with the company’s mission, values and culture. ✔ Resolved employee relations issues by providing professional consultation to… Show more In this role, I was responsible for the administration of employee relations programs and services, such as employee counseling and development, management training, conflict resolution, complaint investigations, performance counseling and management. I collaborated with HR team members to develop and implement positive workforce practices and strategies aligned with the company’s mission, values and culture. ✔ Resolved employee relations issues by providing professional consultation to managers and employees based upon employment law and corporate policy. ✔ Consulted with senior leadership team on planning and executing large-scale workforce restructuring as part of nationwide redeployment program for displaced employees. ✔ Oversaw employee relations specialists in call center environment; trained management and staff from various business units on HR policy/procedure, career development, team building/communication.