Experience

Hoya Vision Care
• Thailand
• Medical Equipment Manufacturing
• 700 & Above Employee
• Business Development Manager

  • Aug 2019 - Present


Vision Express

• United States
• Retail

• Top 20 Store Manager

  • Nov 2017 - Aug 2019

  · Established stability amongst the team, including highest staff retention rate in over 4 years. Implementing Vision Express ways of working andcompliancy.· 1st year finish of strong growth vs last year, by increasing the average week.· Improvement of key management skills including coaching and counselling, profit and loss analysis, resource planning and career developmentplans.· Implemented weekly training sessions to develop team and create career satisfaction for a total of thirty colleagues.

• Store Manager

  • Aug 2016 - Nov 2017

  · Finished the year with strong growth and strongest cash number for 5 years. Driven by an increase in individual KPI and lens mix.· Reduced labour to sales percentage.· Increased clinic capacity and through structured training developed the team to become self-sufficient and manage with the increased volume.



Specsavers

• United Kingdom
• Retail
• 700 & Above Employee

• Assistant Manager

  • Sep 2011 - Aug 2016

  · Assistant managing all aspects of the entire store, which was divided over four floors, including; laboratory, hearing care centre, retail and optometry, either alone or in direct cooperation with store manager and retail or ophthalmic directors. · People management skills including career developments for all thirty colleagues. · Reduced Remake cost value from £3500 to £400 per month, through training and coaching. · Assistant managing all aspects of the entire store, which was divided over four floors, including; laboratory, hearing care centre, retail and optometry, either alone or in direct cooperation with store manager and retail or ophthalmic directors. · People management skills including career developments for all thirty colleagues. · Reduced Remake cost value from £3500 to £400 per month, through training and coaching.



Healthcall Optical Services

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Domiciliary Optical Assistant

  • Mar 2011 - Sep 2011

  · A mobile role, covering the South of England, from Brighton to Lands End, that tested all of my optical skills in a constantly changing environment. Domiciliary helped me to improve my time keeping and administration skills. · Top Ten Sales person, out of one hundred optical assistants, four consecutive months. · A mobile role, covering the South of England, from Brighton to Lands End, that tested all of my optical skills in a constantly changing environment. Domiciliary helped me to improve my time keeping and administration skills. · Top Ten Sales person, out of one hundred optical assistants, four consecutive months.

• Optical Assistant

  • Mar 2009 - Mar 2011

  · Beginning as a Laboratory Technician, I have competent skills in preparing and glazing spectacles, ensuring they meet strict quality controlchecks. After returning to a customer focused roll which involved meeting and greeting, registration, pre-screening, three-way handover, frame selection, dispensing single vision and varifocals, collections and after care service. As well as being able to offer colleagues help and advice when required.

• Optical Assistant

  • Jan 2007 - Mar 2009