Experience

Hampshire & Isle of Wight Constabulary

• United Kingdom
• Law Enforcement
• 700 & Above Employee

• Performance Advisor

  • May 2017 - Present

• Performance Researcher

  • May 2017 - May 2017

  Primarily dealing with the analysis and reporting of data for various departments, but specifically focused on aspects and departments covering both Hampshire Constabulary and Thames Valley Police



Thames Valley Police

• Law Enforcement
• 700 & Above Employee

• CJ Administrator

  • Jul 2015 - May 2017

  General administration work, including resolution of queries, issuing of court summons, disclosure of documents//information and dealing directly with customers (members of the public, insurance companies and solicitors)

• Team Leader

  • Sep 2013 - Jun 2015

  Managing a team of 20 administrators in the Traffic Support department, Criminal Justice. Working alongside and supporting the Summons Support department team and team leader where necessary. In this course of this role, I am the first point of contact for team members with any queries they have, ranging from advice on information disclosure to HR and health and safety issues. I am responsible for conducting regular one-to-one meetings and 6 monthly/annual reviews of team members and their general performance within the role. I also monitor annual leave and absence, conducting informal and formal meetings with team members when issues arise. I continually monitor absence for all members of the team and identify patterns and trends within them. I am also responsible for monitoring quality and quantity of work that is completed from the team through quality assurance checking and workload distribution. Since joining, I have amended and created performance sheets that allow me to monitor which part of the role a member of staff is not meeting the expected averages for, so these issues can be identified and resolved at the earliest opportunity. I have also been responsible for implementing changes of procedure and policy for my team. With the Government initiative to streamline the criminal justice system, I have been responsible for moving a section of the workload from the Summons Support team into the Traffic Support team. This process meant ensuring all training was completed for all team members, ensuring all departments and members of the management team were updated with the new procedure and being able to resolve any queries my team had regarding the change in procedure. Show less



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• General Assistant

  • Jul 2010 - Aug 2013

  Role dictated by the need of the business at the time, primarily cash office but included: online grocery deliveries, online grocery shopping, warehouse, stock control, price control, night shift, dry goods, fresh foods and dangerous machinery. Role dictated by the need of the business at the time, primarily cash office but included: online grocery deliveries, online grocery shopping, warehouse, stock control, price control, night shift, dry goods, fresh foods and dangerous machinery.