Experience

YouDiagnose

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Chief Delivery Officer

  • Nov 2020 - Present

  Looking for interim or portfolio type opportunities in IT Strategy/Change Management/Programme Delivery - Multiple specialisms gained over career encompassing all types of organisation so capable of adapting to interesting strategic challenges. Specific interests - digital enablement via Cloud platform adoption, supply chain integration in Transport including multi-tariff operation, Hospitality & Retail IT,BI & Information Management Looking for interim or portfolio type opportunities in IT Strategy/Change Management/Programme Delivery - Multiple specialisms gained over career encompassing all types of organisation so capable of adapting to interesting strategic challenges. Specific interests - digital enablement via Cloud platform adoption, supply chain integration in Transport including multi-tariff operation, Hospitality & Retail IT,BI & Information Management



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Core Platform Programme Manager

  • Mar 2017 - Jul 2019

  Responsible for the core digital Sharepoint platform servicing 220,000 users worldwide Responsible for the core digital Sharepoint platform servicing 220,000 users worldwide



Valor Hospitality Careers UK

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Interim Head of IT Manager

  • Jul 2015 - Oct 2016

  Responsibility for IT in the organisation co-ordinating the introduction and support of systems via Brand owners, Outsourced IT services and 3rd party suppliers. Implementation of Wi-fi, Office 365, PMS, Sales & Catering, POS,digital & connectivity solutions in a growing organisation. 20 hotels planned to rise to 50 so IT roadmap developed in tandem with business needs. Seen to have improved the perception of IT from where it was previously. Accountable to MD & Senior Operations Director. Responsible for presenting IT business cases to the owners & funders Marathon Investment. Exit plan delivered with handover to outsourced IT Service company. Show less



Hutchison Ports

• Maritime Transportation
• 700 & Above Employee

• System Solutions & Business Change Engagement Manager

  • Aug 2013 - Jun 2015

  Responsible for System Development, Engagement Office & Operational Support team of 30 people to define, deliver & implement systems solutions across the UK's largest port. Also responsible for the solution delivery & migration to a new Terminal Operating System NGEN.This is a business transformation project working with a joint team from Felixtowe & Hong Kong. Responsible for the systems delivery under Agile methods for Rail improvement project to improve efficiency & free up capacity. Selected new RTO equipment for all areas of operation in the port Digital & mobile development Defined testing strategy & implemented accordingly New real-time BI system with digital dashboards Show less



V-IT Media Services Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Digital Solutions Consultant - Retail Hospitality

  • Oct 2012 - May 2013

  Worked on exciting new proposition in the hospitality retail sectors encsompassing digital &,mobile promotional capability - hopefully with multiple prospective clients. Mobile phone promotional voucher/customer loyalty application Interactive Digital signage MCR EPOS Big data analytics platform - Actian Worked on exciting new proposition in the hospitality retail sectors encsompassing digital &,mobile promotional capability - hopefully with multiple prospective clients. Mobile phone promotional voucher/customer loyalty application Interactive Digital signage MCR EPOS Big data analytics platform - Actian



BNP Paribas Personal Finance

• France
• Banking
• 700 & Above Employee

• Interim Manager - Data Warehouse

  • Apr 2011 - Jan 2012

  Interim Manager Datawarehouse Solutions Working with Heads of Risk, Marketing, Finance and IT migrated operational reportng to French based Group Data Warehouse reducing pressure on operational systems and infrastructure. Interim Manager Datawarehouse Solutions Working with Heads of Risk, Marketing, Finance and IT migrated operational reportng to French based Group Data Warehouse reducing pressure on operational systems and infrastructure.



Bupa

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Change & IS Business Partner/Interim Project Manager

  • May 2010 - Apr 2011

  Managed the portfolio of projects within the Individual Protection & Group Risk prior to sale of that part of the business. Delivered Healthcare plan for major international bank to achieve savings in excess of £1m p/a on their claims fund. For the same client defined project to deliver integrated healthcare reporting based on information from all benefit providers. Managed the portfolio of projects within the Individual Protection & Group Risk prior to sale of that part of the business. Delivered Healthcare plan for major international bank to achieve savings in excess of £1m p/a on their claims fund. For the same client defined project to deliver integrated healthcare reporting based on information from all benefit providers.



Bupa

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Senior Systems Manager UKM

  • Aug 2008 - Nov 2009

  I was responsible for working with the change & IS functions to deliver key business transformation projects e.g B2C,B2B product portfolios, Wellness Improvement programme and various E-Commerce & digital inititatives including 3 year digital web roadmap. Reviewed the Business Rules marketplace with a view to selecting a rules engine capable of servicing both UKM and global Bupa needs. Worked on various infrastructure projects including upgrade of the main sales system. Worked with UK Service attending monthly reviews and implementation of Support Point knowledge managment system. Show less



Arriva Group

• United Kingdom
• Truck Transportation
• 700 & Above Employee

• Interim Manager/Consultant - Systems Audit

  • Jan 2008 - May 2008

  Strategic MIS & IT Consultancy Independent Systems Audit of Oracle Financials, Engineering Module & Commercial Database Project to enhance capability of Commercial Database Strategic MIS & IT Consultancy Independent Systems Audit of Oracle Financials, Engineering Module & Commercial Database Project to enhance capability of Commercial Database



Spirit Group

• Hospitality
• 100 - 200 Employee

• IS Strategy Consultant - Retail/Systems Integration

  • Oct 2007 - Dec 2007

  Worked with the Business Systems Director to define future IS strategy for Punch Taverns tenanted business and Spirit Group managed house business. Produced draft programme document. Worked with the Business Systems Director to define future IS strategy for Punch Taverns tenanted business and Spirit Group managed house business. Produced draft programme document.



Rileys

• Canada
• Printing Services
• 1 - 100 Employee

• MIS/BI Consultant

  • Jul 2007 - Sep 2007

  Defined business processes utilising MIS to be utilised in all level of business review within the company Defined business processes utilising MIS to be utilised in all level of business review within the company



Orchid Group

• Hospitality
• 100 - 200 Employee

• MIS/BI Consultant - Retail Hospitality

  • Jun 2007 - Jul 2007

  Defined strategic MIS requirements for the business proposing multiple interfaces linked to central Cognos platform Defined strategic MIS requirements for the business proposing multiple interfaces linked to central Cognos platform



MICROS Systems UK Limited

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior Business Consultant/Programme Manager - Retail Hospitality & Food Service

  • Jan 2005 - Apr 2007

  Definition of business transformation solutions agreed internally and with the clients and co-ordination of delivery of these solutions as multiple projects within different organisations - Cooks, The Restaurant Group, Benjys, Costa Coffee, M&B. Initiatives in franchise ordering, basket analysis,integrated supply chain,BI. Definition of business transformation solutions agreed internally and with the clients and co-ordination of delivery of these solutions as multiple projects within different organisations - Cooks, The Restaurant Group, Benjys, Costa Coffee, M&B. Initiatives in franchise ordering, basket analysis,integrated supply chain,BI.



Spirit Group

• Hospitality
• 100 - 200 Employee

• Programme Manager - Commercial & Retail Systems

  • Jan 2004 - Nov 2004

  Member of Scottish & Newcastle Retail and Spirit Integration project team. Common Offer (Product/Pricing, Processing) and Back Office project (Caterwide). This delivered 6 of the 23 integration projects planned for the year following the purchase of Spirit from Scottish & Newcastle Member of Scottish & Newcastle Retail and Spirit Integration project team. Common Offer (Product/Pricing, Processing) and Back Office project (Caterwide). This delivered 6 of the 23 integration projects planned for the year following the purchase of Spirit from Scottish & Newcastle



Scottish and Newcastle

• Food and Beverage Services
• 1 - 100 Employee

• Commercial Retail Systems /BI & IT Strategy Manager

  • Sep 1994 - Jan 2004

  Key dates – Chef& Brewer integration 1994/1995 Epos Central System – 1995/1996 EPOS MIS/Peoplesoft integration/Marketing Information Systems 1997-1999 Greenalls Integration 1999/2000 Electronic Ordering Scottish Courage/Wincanton 2002/2003 2001 -2003 • Implemented E-ordering Food & Drink. Food – day 1 for day 2 delivery with Wincanton distribution – 18FTE saving £500k. Data Warehouse/ Premier Lodge CRM 2001-2003 Chip & PIN Trial Northampton, Kitchen Management & Handheld Ordering Trials 2003 M&A 1 Chef & Brewer 1995 - Primarily responsible for future state post 1st stage integration planning interfaces from the integrated Videotex model to EPOS Re-platform of Gaming machine system 2 Greenalls 2000 Pre deal completion partnered with E&Y to plan IT integration programme Key achievement - Delivered EPOS/MIS integration in 4 months via S&N/Greenalls IT Post- integration - reconciled pricing inconsistencies on central platform to enable commercial pricing changes to be made across combined estate of 1600 outlets 3 Spirit 2000 Pre deal – system integration programme planning with Accenture/ internal IT Post deal was responsible to Steering Group for – 1 – Programme management & delivery of 9 Commercial stream projects including e-ordering, pricing, menu costing, customer relations 2 – Closedown & redundancy management of the Northampton based IT team 3 – Operational working of applications at new base in Burton upon Trent Key achievement (1 year £23m programme with £4m benefits) was achievable via IT commercial stream integration Reporting /CRM & BI 2000-2003 • Project managed delivery of in-house data warehouse – complex merchandising report estimated at £1m benefits – this platform also amalgamated all Premier Lodge information from CRS/Web site & local bookings • Real time data reporting for Sales performance, forecasting & budgeting based on data trickle feeding from Ingres operational systems to Oracle data warehouse with Proclarity front end Show less



Scottish and Newcastle Retail

• Head of Development

  • Oct 1990 - Jun 1994

  Responsible for all application development on new platforms moving applications for the newly formed Retail Division off the mainframe. Specific systems in area of Accounting, MIS, Marketing, Recipe Costing Responsible for all application development on new platforms moving applications for the newly formed Retail Division off the mainframe. Specific systems in area of Accounting, MIS, Marketing, Recipe Costing



Scottish and Newcastle

• Food and Beverage Services
• 1 - 100 Employee

• Senior Systems Analyst

  • 1985 - 1990