Experience

Mount Carmel College of Nursing

• United States
• Higher Education
• 100 - 200 Employee

• Interim Marketing Communication Strategist

  • Jan 2022 - Present

  • Work in collaboration with webmaster, designer and copywriter to keep all online and print materials accurate and up to date• Designed and purchased promotional materials for open houses and events• Produced Google, Facebook, Instagram and Linkedin paid advertisements• Work in collaboration with Academic Department Leads to assess their marketing needs• Locked in community events with Destination Downtown Lancaster in April and June

• Senior Financial Aid Advisor

  • Feb 2016 - Present

  • Primary responsibility is processing over 11 million in Federal/Private loans• Develop and finalize student financial plans consistent with financial planning policies and procedures and with Federal/State regulations for awarding aid• Work closely with new, continuing, and re-entry students and their families to ensure our planning continues to best meet their needs• Completed federal verifications • Reconciled grants (federal and state) as well as all of the federal loans• Serve as technical lead on DOE Software and use of Powerfaids financial aid management system• Assisted in stream-lining customer service applications to enhance customer experience, such as award letters• Assisted in the coordination of scholarship awarding of over 325K scholarships

• Student Financial Advisor

  • Jun 2014 - Feb 2016

  • Primary responsibility is processing over 11 million in Federal/Private loans• Develop and finalize student financial plans consistent with financial planning policies and procedures and with Federal/State regulations for awarding aid• Work closely with new, continuing, and re-entry students and their families to ensure our planning continues to best meet their needs• Completed federal verifications • Reconciled grants (federal and state) as well as all of the federal loans• Serve as technical lead on DOE Software and use of Powerfaids financial aid management system• Assisted in stream-lining customer service applications to enhance customer experience, such as award letters• Assisted in the coordination of scholarship awarding of over 325K scholarships



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Team Supervisor

  • Jul 2013 - Oct 2014

  • Focused on Customer Service to make sure every customer was satisfied when they left the store• Tracked foot traffic and sales to help improve growth• Led and mentored associates in their sales endeavors and in their personal growth • Focused on Customer Service to make sure every customer was satisfied when they left the store• Tracked foot traffic and sales to help improve growth• Led and mentored associates in their sales endeavors and in their personal growth



Capital University

• United States
• Higher Education
• 500 - 600 Employee

• Intramural Co-Director

  • Aug 2010 - May 2013

  Managed over 20 employees in day to day activities. Scheduled teams within the league and made sure other internal aspects ran properly. Managed over 20 employees in day to day activities. Scheduled teams within the league and made sure other internal aspects ran properly.



Columbus Clippers

• Spectator Sports
• 1 - 100 Employee

• Front Office Intern

  • Feb 2012 - Sep 2012

  Learned the art of selling tickets to potential customers. Improved my customer service skills since I dealt with many fans on a daily basis. I also worked on a few marketing promotions during my internship. Learned the art of selling tickets to potential customers. Improved my customer service skills since I dealt with many fans on a daily basis. I also worked on a few marketing promotions during my internship.



Ohio Department of Transportation

• United States
• Transportation Programs
• 700 & Above Employee

• Summer Help

  • Jun 2009 - Aug 2011



Sponey's IGA

• Carry-out

  • Jun 2007 - May 2009