Steve Tawiah

Country Manager (Ghana) at Afrissance
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Accra, Ghana, GH
Languages
  • English -
  • French -
  • Twi -
  • Ga -
  • Ewe -
  • Fon-Benin -
  • Wolof-Senegal -

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Experience

    • Country Manager (Ghana)
      • Jan 2021 - Present

      Client Engagement Management.Ensuring solution delivery exceeding client expectations.Excellent operations and delivery in consulting and training engagement with corporate clients.staff management and engagements. Market lead and facilitator with delivery engagements to corporate clients.

    • Business English Lecturer
      • Jan 2019 - Sep 2020

      Responsible for providing instruction on areas such as labor relations, finance, accounting, the stock market, the economy, human resources, and business operations.Delivered instruction on topics such as the principles of marketing, how to operate a business and the financial aspects.Improved students' knowledge of business practices.Taught business topics such as basic economics, resume writing, careers, account checking, computers, the stock market, accounting, and… Responsible for providing instruction on areas such as labor relations, finance, accounting, the stock market, the economy, human resources, and business operations.Delivered instruction on topics such as the principles of marketing, how to operate a business and the financial aspects.Improved students' knowledge of business practices.Taught business topics such as basic economics, resume writing, careers, account checking, computers, the stock market, accounting, and finance.Delivered the skills and knowledge necessary for students to function as responsible citizens in the business world.Held seminars and lectures at local organizations.Kept records of grades, grade papers, and perform other administrative duties as needed.Wrote grant proposals to gain funding for further research.Created projects designed to enhance lectures.Read and stayed abreast with current topics in business.Created lesson plans and syllabuses.Utilized various curriculum resources.Integrated competencies, goals, and objectives into lesson plans.Utilized curricula that reflected the diverse educational, cultural, and linguistic backgrounds of the students served.Developed incentives to keep participants in class.Developed professional relationships with other agencies and programs.Utilized public library resources.Worked with program coordinators to ensure initiatives are being met.Tutored students on an individual basis. Show more Show less

    • Business Designer
      • Oct 2017 - Jul 2019

      Mali, Burkina, Niger Malnutrition Program (human Centered Design Project)• Nigeria – Mariestopes Northern Nigeria family planning human centered design project, Cofunded by marie stopes and WISH foundation• Dr Congo - Mariestopes family planning human centered design project, Co funded by mariestopes and WISH foundation.Performed various administrative functions, including writing reports during research.Created personas through research and data collection.Defined… Mali, Burkina, Niger Malnutrition Program (human Centered Design Project)• Nigeria – Mariestopes Northern Nigeria family planning human centered design project, Cofunded by marie stopes and WISH foundation• Dr Congo - Mariestopes family planning human centered design project, Co funded by mariestopes and WISH foundation.Performed various administrative functions, including writing reports during research.Created personas through research and data collection.Defined the right interaction models and its success.Applied human centered design research techniques to gather data (e.g., surveys, interviewsetc.)Developed journey maps.Developed wireframes and prototypes.Communicated design ideas and prototypes supported by objective analyses, in order tofacilitate decision-making.Developed presentations and reports conveying complex information.Participated in field research and wrote reports.Worked with Senior Leadership to drive account growth on social media and online sourcesfor industry trends.Prepared relevant documents in accordance with Safety Management.Developed team communications and information for field team meetings.Supervised mobilization in providing excellent customer service to participants requiringassistance for interview and research protocol issues. Show more Show less

    • Technical Sales Representative (West Africa)
      • Jun 2015 - Sep 2017

      Responsible for Marketing of products in the West African region.Reported to the Sales and Marketing-Controller on a daily basis and quarterly basis.Oversaw all technical and poultry nutritional challenges raised by customers in the WestAfrican region and appropriately plan with nutritionists to address various customerproblems.Dealt and marketed to a wide range of contacts ranging from government officials tobusinessmen in the West Africa region.Focused on managing… Responsible for Marketing of products in the West African region.Reported to the Sales and Marketing-Controller on a daily basis and quarterly basis.Oversaw all technical and poultry nutritional challenges raised by customers in the WestAfrican region and appropriately plan with nutritionists to address various customerproblems.Dealt and marketed to a wide range of contacts ranging from government officials tobusinessmen in the West Africa region.Focused on managing the distribution and marketing of products.Strategic planning for long-term development goals and sales.Developed relationships with partner organizations on the field and communicatedeffectively with relevant internal and external stakeholders.Negotiated and liaise with public bodies and other non-governmental organisations (NGOs)in the sector.Oversaw and developed marketing campaigns for the West African markets.Conducted research and analysed data to identify and define audiences.Devised and presented ideas and strategies to help boost customer satisfaction.Coordinated promotional activities and sharing of materials (souvenirs) to various clients anddistributors in the West African region.Sales visits up to 50% travel as part of duties.Compiled and distributed statistical information to aid distributors and farmers on productperformance as well as other stakeholders and agents.Organised events and product exhibitions.Updated database and customer relationship management (CRM) system. Show more Show less

    • Project Lead
      • Dec 2013 - Feb 2015

      Led the effective implementation of projects.Ensured projects are well resourced and on time.Monitored projects and ensure they ran within set time and assigned budget.Developed and maintained appropriate information systems and reports that will enabletrack and achieve targets for each project.Ensured assigned projects are planned with clear deliverables.Prepared pre-execution activity calendar and monitored flag up timelines.Drew up project charters for sign off by… Led the effective implementation of projects.Ensured projects are well resourced and on time.Monitored projects and ensure they ran within set time and assigned budget.Developed and maintained appropriate information systems and reports that will enabletrack and achieve targets for each project.Ensured assigned projects are planned with clear deliverables.Prepared pre-execution activity calendar and monitored flag up timelines.Drew up project charters for sign off by account directors and Operations manager.Prepared week on week breakdown of project costs.Listed all resources required –internally and from client.Supplied specifications on deliveries required.Prepared database of all teams prior project kick off.Ensure all teams have Job descriptions with clear deliverable and terms of references.Project implementation and management.Ensured budget has been signed off for the project.Prepared weekly requisitions in the system for sign offs and filed weekly reconciliations.Identified barriers to delivery or achievement of project objectives and sought correctiveactions.Monitored team performance against objectives/deliverables.Offered on ground leadership during execution.Preparation and Execution of data collection templates.Provided regular and timely reports for each project as per project charter.Provide timely feedback on project performance and learning. Show more Show less

    • Team Lead/Superuser-OneERP (Implementation Team)
      • Oct 2012 - Dec 2013

      Data entry Specialist for HR streamSupported the broad-based integrated Control Program.Translated document from French to English and Vice Versa.Supported the design and development of the relevant business process for the oneERP(SAP) implementations.Ensured that the global solution reflected site/ local statutory, legal and fiscal requirements.Ensured that change impact assessment and operation site readiness requirements wereidentified and included in the change… Data entry Specialist for HR streamSupported the broad-based integrated Control Program.Translated document from French to English and Vice Versa.Supported the design and development of the relevant business process for the oneERP(SAP) implementations.Ensured that the global solution reflected site/ local statutory, legal and fiscal requirements.Ensured that change impact assessment and operation site readiness requirements wereidentified and included in the change management and training plans for the subsequentphases.Ensured functional KPAs were contracted, implemented and monitored in alignment withSystems for People (SP) principles with relevant employees.Supported and facilitated data cleansing and enrichment.Supported the implementation of the relevant business process of oneERP (SAP) projectacross the sites.Supported adoption, training and change management initiatives across the project scope.Provided input into process and functional design.Attended design workshops as required.Participated in integration testing, user acceptance testing and operational readiness testingas required by the Change Management team.Assisted in review of SAP transactional training material.Co-facilitated End User training delivery with SAP Training Consultants.Drove solution understanding to the end users and coached others into accepting commonglobal processes.Provided 1st line support per functional area at post go live.Ensured long term sustainability of common processes. Show more Show less

    • Assistant Project Manager
      • Jun 2010 - Oct 2012

      Communicated in French and English with translation duties.Effective posting of monthly expenses into FI/CO SAP system.Supported Samsung C&T staff from Korea to the West African region with interpretation atmeetings, seminars and conferences as well systematic periodic progress evaluation onon-going projects.Coordinated in French and English on Economic Development Corporation Fund (EDCF)development projects through the (O.D.A) Official Development Assistance… Communicated in French and English with translation duties.Effective posting of monthly expenses into FI/CO SAP system.Supported Samsung C&T staff from Korea to the West African region with interpretation atmeetings, seminars and conferences as well systematic periodic progress evaluation onon-going projects.Coordinated in French and English on Economic Development Corporation Fund (EDCF)development projects through the (O.D.A) Official Development Assistance program.Coordinated with international development agencies like NGOs, CBOs, and Donor partners.Monitored the implementation of public/private activities, programs and EDCF projects inthe West African region. Show more Show less

Education

  • MLC College of Business, Technology and Healthcare ­
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  • University of Ghana
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  • Friends of Africa seminar – Accra
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