Steve Sweeney
Partner Experience Manager at The Talk Shop - Counselling and Psychology- Claim this Profile
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English Full professional proficiency
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French Elementary proficiency
Topline Score
Bio
Lotti Kershaw
I recently attended Steve's virtual workshop 'Trust Communication Skills Training'. Steve was very engaging and the workshop taught me strategies to build trust with people in a short space of time. He gave us practical tips and techniques we can use in a variety of situations. He also taught us about micro-expressions and I have become more aware of how to read and interpret these in other people, as well as a greater self-awareness of my own body language. The workshop was interactive with lively discussion which helped to bring the best out of everyone involved. It is rare to attend a virtual workshop where you can get to know your fellow participants in a few short hours. I felt at ease and comfortable the whole time, and that is a testament to Steve's skills as a trainer. I highly recommend Steve and his training.
Samantha Boardman
I have done a couple of Steve's sessions recently and each one has opened my eyes and given me a new perspective and ideas on my workshops and attracting the right kind of audience, with my Budgeting business. His knowledge and experience are just what I need as I navigate my way into the public speaking world where I am being asked to host workshops, be a guest on Podcasts and speak at seminars (worldwide). Thank you Steve! I cannot wait to put it all into practice. Highly recommended. Sam
Lotti Kershaw
I recently attended Steve's virtual workshop 'Trust Communication Skills Training'. Steve was very engaging and the workshop taught me strategies to build trust with people in a short space of time. He gave us practical tips and techniques we can use in a variety of situations. He also taught us about micro-expressions and I have become more aware of how to read and interpret these in other people, as well as a greater self-awareness of my own body language. The workshop was interactive with lively discussion which helped to bring the best out of everyone involved. It is rare to attend a virtual workshop where you can get to know your fellow participants in a few short hours. I felt at ease and comfortable the whole time, and that is a testament to Steve's skills as a trainer. I highly recommend Steve and his training.
Samantha Boardman
I have done a couple of Steve's sessions recently and each one has opened my eyes and given me a new perspective and ideas on my workshops and attracting the right kind of audience, with my Budgeting business. His knowledge and experience are just what I need as I navigate my way into the public speaking world where I am being asked to host workshops, be a guest on Podcasts and speak at seminars (worldwide). Thank you Steve! I cannot wait to put it all into practice. Highly recommended. Sam
Lotti Kershaw
I recently attended Steve's virtual workshop 'Trust Communication Skills Training'. Steve was very engaging and the workshop taught me strategies to build trust with people in a short space of time. He gave us practical tips and techniques we can use in a variety of situations. He also taught us about micro-expressions and I have become more aware of how to read and interpret these in other people, as well as a greater self-awareness of my own body language. The workshop was interactive with lively discussion which helped to bring the best out of everyone involved. It is rare to attend a virtual workshop where you can get to know your fellow participants in a few short hours. I felt at ease and comfortable the whole time, and that is a testament to Steve's skills as a trainer. I highly recommend Steve and his training.
Samantha Boardman
I have done a couple of Steve's sessions recently and each one has opened my eyes and given me a new perspective and ideas on my workshops and attracting the right kind of audience, with my Budgeting business. His knowledge and experience are just what I need as I navigate my way into the public speaking world where I am being asked to host workshops, be a guest on Podcasts and speak at seminars (worldwide). Thank you Steve! I cannot wait to put it all into practice. Highly recommended. Sam
Lotti Kershaw
I recently attended Steve's virtual workshop 'Trust Communication Skills Training'. Steve was very engaging and the workshop taught me strategies to build trust with people in a short space of time. He gave us practical tips and techniques we can use in a variety of situations. He also taught us about micro-expressions and I have become more aware of how to read and interpret these in other people, as well as a greater self-awareness of my own body language. The workshop was interactive with lively discussion which helped to bring the best out of everyone involved. It is rare to attend a virtual workshop where you can get to know your fellow participants in a few short hours. I felt at ease and comfortable the whole time, and that is a testament to Steve's skills as a trainer. I highly recommend Steve and his training.
Samantha Boardman
I have done a couple of Steve's sessions recently and each one has opened my eyes and given me a new perspective and ideas on my workshops and attracting the right kind of audience, with my Budgeting business. His knowledge and experience are just what I need as I navigate my way into the public speaking world where I am being asked to host workshops, be a guest on Podcasts and speak at seminars (worldwide). Thank you Steve! I cannot wait to put it all into practice. Highly recommended. Sam
Credentials
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Coaching Skills for Leaders and Managers
LinkedInMar, 2023- Nov, 2024
Experience
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The Talk Shop - Counselling and Psychology
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Australia
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Hospitals and Health Care
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1 - 100 Employee
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Partner Experience Manager
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Jun 2022 - Present
COVID has completely reshaped how mental health care is perceived and the urgency required to address the thousands upon thousands of silent sufferers in the community. My role at The Talk Shop is designed to ensure more clients are seen so waiting lists are reduced and the silent sufferers can get the treatment they deserve. By building relationships with psychologists, universities, psychology students and practice management, we are designing and building a streamlined system so help is delivered where it's needed... ASAP. It's a pleasure to be involved in this meaningful service. Show less
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Australian Referral Training Academy
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Melbourne, Australia
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Leadership, Communications, Sales & Referral Specialist Mentor & Trainer
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Jan 2019 - Present
Developing & Facilitating live and online training in Business Communications Leadership Business Dev/Sales Presentation Skills Attracting Referrals “I have had some phenomenal coaches. Sir, you are absolutely one of a kind and I am so appreciative of the fact that I have met you. If you are not reaching out to him for presentation training, you are doing yourself, and your business a massive disservice.” Este Pretorius, CEO Boost Sales “After delivering thousands of workshops both face-to-face and online, I thought I knew it all. “However, after attending Steve’s How to Win Clients from an Audience workshop, the paradigm shift I experienced was ground-breaking." Dr Simone Boer "Steve's expertise, knowledge and professionalism is of such a high standard and quality that he has been the best investment for my business. I have developed new confidence thanks to Steve and my presentation was an absolute success!” Halley Gravener, Trauma Counsellor “Steve is one of the most entertaining and informative presenters that I have ever seen online. If you ever have to present online, I highly recommend participating in this session first.” Monika Ewen, Event Planner “Have you ever gone to a communication session and thought… “Oh my God! This ia being delivered so well that I know I’ll remember them, and I can implement them right now.” The training I’m talking about is Steve Sweeney’s Trust Communications Skills Training." Karen Chaston, The Chaston Centre “I really wish Steve's course was offered as part of my physiotherapy undergraduate course 8 years ago! There were so many "Aha" moments in our communication sessions." Jess Zhu, Physio "Quick word to say thank you so much for today’s training session. I thought it was really productive and got everybody focused on how they can get more from their referral marketing. Feedback has been excellent and several colleagues suggested doing more of this kind of thing in the future!" Colm McGowan, 80/20 Digital Show less
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Deakin University
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Australia
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Higher Education
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700 & Above Employee
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Communications Training
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May 2015 - Present
I'm part of a team who work with medical students, doctors, registrars, surgeons, nurses and other medical staff. We teach them the communication skills which enable them to win trust quickly. The sessions usually take place in small groups and concentrate on experiential and observational learning with small amounts of didactic teaching. Students are placed in scenarios where they role play communication skills to assist in building patient rapport clinical improvements. The scenarios often focus on breaking bad news, giving negative feedback, motivational conversations, difficult conversations, de-escalation and numerous communication micro-skills. Show less
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IBGR.Network
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United States
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Director of On-Air Talent, IBGR
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Feb 2021 - May 2023
I train the other announcers presentation techniques that help them win clients from their audiences.It's a fun gig and happens in an as-required capacity.The training is designed to help them nurture future clients and feel comfortable while delivering their shows.I've also started training other business owners to present to attract business opportunities. It's wonderful watching them grow and their businesses prosper because of their talent... a talent many thought they'd never master. Show less
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Host of The Referral Guy Interviews You
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Dec 2020 - May 2023
Want to create 2 months of AV and audio-only content from a 1-hour live international radio interview?Want to get excited and invite your warm market to listen to your live radio interview?This radio spot is all about getting your warm market involved in your story. They'll share your excitement and become part of your journey. They'll hear your personality coming through the airwaves while learning that you're completely across your industry. That's where clients come from.We'll provide a social media strategy for you that hooks your warm market and makes them feel part of your journey.This is a fun gig I do once a week at 11am AEST.We broadcast in over 180 countries and my guests absolutely love the experience!Half an hour before the interview, they come on for sound checks to make sure the technical aspects are right. Then we run through a few signals I might give them during the interview and all the while the clock is ticking down to the ON-AIR light flashing. As their nerves heightens, I begin introducing the show and them and before they know it they are talking on live radio which is accessible in over 180 countries. As they talk, their nerves reduce and they realise, "I'm just having a conversation with Steve."Yep... that's all we're doing.The interview is structured to produce content that may then be used in their marketing channels for weeks and months after their on-air appearance. Show less
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Business Networking International
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Advertising Services
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1 - 100 Employee
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Senior Leadership, Referral, Sales Training Director & Facilitator - BNI
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Apr 2013 - Aug 2020
"Steve has the ability to engage with the audience, encourage interaction throughout the course and provide attendees the tools and skills they require to succeed. His outgoing personality projects into the room and creates a fun atmosphere that keeps you interested from the beginning till the end. I sincerely recommend Steve Sweeney as the consummate trainer. His passion, professionalism and great personality make attending fun and memorable." Rena Christou, BNI Director "Steve has a wonderful ability to engage audiences quickly. He delivers the training material in a way that has participants sitting up and listening because he • delivers the “why” and not just the “how” • paints the bigger picture • uses stories to showcase the elements he wants to highlight. In particular I saw the impact he had on my team. As primary trainer for the group, the transition from week 1 to week 4 was astounding. Not only did our presenting and referral generation skills improve, but our belief in ourselves soared too." Nedda Daou, BNI Director "Steve’s ability to create rapport with the room and train with humour and wit is very strong. He is extremely committed to assisting our members to engage with BNI and optimise their membership. I thoroughly enjoy working with Steve and highly recommend his skills as a trainer." Emily Cubbins, BNI Director "I have worked with Steve in a 'train the trainer' capacity. His skill in drawing out knowledge and facilitating development of skills is exceptional. His ability to engage his audience and deliver on training goals has been faultless and fantastic. Steve is an entertaining and engaging trainer, who I look forward to working with and learning from well into the future." Megan Coulter, BNI Director "Steve Sweeney is a terrific human and a super engaging facilitator/trainer. I am always impressed with how the crowd takes to him and how people leave inspired and with bucket loads of knowledge." Sarita Johan, BNI Director Show less
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Going Concern
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Education Administration Programs
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Freelance Writer
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Jan 2012 - Aug 2019
Numerous articles written for various magazines and websites on topics ranging from parenting to the planting of fruit trees, from water tank installation to four-wheel-driving. And many more!Clients required these articles to be of an entertaining nature where readers were taken on a humorous adventure necessitating the suspension of their disbelief. This tactic can only be employed if full engagement in the piece has been achieved.
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Senior Copywriter
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2012 - Aug 2019
Consider me your message therapist. There's no point having a great story if you can't get your audience to absorb it. Accordingly, different messages need to be sold in different ways - you won't convince someone to buy toothpaste and diamond rings with the same techniques. Specific writing tasks require individual approaches and strategies.My job is to – • Consider the purpose of your message, • Determine the best tone to give it cut-through, • Identify the most suitable vehicle to enable its circulation, • Create the required messaging between the lines that will subliminally achieve your goal,• Write the words to bring it all together.Whether you are managing a workforce with motivational issues or selling products and services on a website, a massaged message will make your business run more smoothly and profitably. Show less
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Self-employed
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Europe
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Travel Writer
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Jan 2012 - Apr 2012
During this all too short period, I produced a series of travel articles which are still being published today in various newspapers. During this all too short period, I produced a series of travel articles which are still being published today in various newspapers.
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Education
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BNI University
Referral Marketing -
Balwyn High School
Community
